I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund?

I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund? Thanks so much for any suggestions.

Hi alefiya,
Welcome to the Support Communities! It sounds like the movie didn't completely download. This link will get you in contact with the iTunes Support Team. They will be able to review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

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Itunes has charged my debit card and my gift voucher, how do i go about getting a refund for the amount charged to my debit card

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If the page that you postted from doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

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I have rented a movie on Itunes, it says i must download it, so i click to download it and all it does is say 'accessing Itunes store' and thats it, it says after downloading, check your purchased movies, i check, and nothing is there, please help?

Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

I CAN'T DOWNLOAD THE FILMS RENTED. THE DOWNLOAD IS STOPPED FAR BEFORE THE DOWNLOAD IS COMPLETED AND DISAPPEAR THE POSSIBILITY TO DOWNLOAD AGAIN

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Hello guys. It seems i'm having the same issue here, but when I open Iphoto it says that I'm not running the latest version. But when I open App Store it doesnt show any updates.
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Hello
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Opened all the lights and taught I've trow the new mouse to the garbage and was using the defective mouse again... no !! - ??
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Helllooo !?
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Thanks !!

TS1702 I bought a song today from iTunes but it cuts off over a minute before the song ends, how can I download it again?

I bought a song today on iTunes and it cuts off over a minute before the song ends, how can I download it again or fix the problem. It happens on my MacBook Pro and my iPod Touch 4G

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

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Hey there Alex,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue installing iCloud Control Panel on your PC, you’re seeing an alert message related to an iCloud server not responding. Take a look at the article linked below and try running through the troubleshooting steps it provides.
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So long,
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My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

TS3694 I am trying to restore my ipod and it stopped moving before the restoration was completed. How do I re-set the ipod. I can't turn it off.

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lllaass has replied to your question. You can view the full discussion in Apple Support Communities.
I am trying to restore my ipod and it stopped moving before the restoration was completed. How do I re-set the ipod. I can't turn it off.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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My film has not totally downloaded, I did not realise this until it stopped 15 minutes before the end, how do I know when the rented film I have purchased has been fully downloaded. Can I retrieve anyhow

My film I rented has not fully downloaded I only realised that when it stopped 15 minutes before the end , how do I know when a film has been fully downloaded. Oi would not have thought the film would not have started unless the film was fully downloaded. The film warned me prior to tarting that I only had 48 hours to watch once starting!

I'm sorry but this is too funny to pass up.

Macbook Pro BIOS requires at least 1 minute before the Apple logo appears and Chime sounds.

When I cold-boot my MacBook Pro, it takes a least 1 minute before I get the chime and Apple logo.
Some background on the problem:
After purchase I almost immediately installed Windows 7 on BootCamp and had no problems.
Around 8 months ago I bought a SSD drive and CD-bay kit, put the original HD into the CD bay and the SSD in place of the original HD, installed OSX on the SSD and formatted the original OSX partition, this broke the Windows install.
I tried in vain for around 2 months to repair the Windows partition without having to reinstall it to no avail, so I swapped the positions of the drives.
Since then the Windows & OSX partitions work fine, however from a cold boot it takes upwards of 1 minute before the Apple logo appears and Chime sounds, after that it behaves as expected (maybe 20-30 seconds and I'm fully booted).
Performing a soft restart behaves as expected too (Chime/Logo appear almost immediately and boot time is lightening fast!).
When I close the lid, it exhibits a similar problem in that it takes about 1 minute before it has gone to sleep and I can't do anything to wake it until that time has past.
It's not the end of the world, but it is slightly annoying, so any help would be greatly appreciated.
My guess is some kind of EFI/BIOS problem, but I can't find any other examples of this problem and have no idea how I might fix.

When in OS X go into System Preferences and Select Startup Disk. Then select the OS X entry, even though you are in OS X, and reboot.
Some times the hardware gets confused as to which OS to boot and figuring it out can take some time. Once you select the OS X partition as the OS to boot to it should startup faster.
If not then you have some other problem that I am not familiar with.
You might also want to do a SMC reset, Google for the instructions found on the Apple KB site.

HT2905 When I added music to iTunes it seperated some of the songs into the catagories selected and others are lumped into a list at the end where artist and song are in the same space and not sperated like the other songs. It appears I into catagories an

I've got to be the dumbest Apple product owner there is.
* Doesn't it seem strange (maybe I'm not finding this option as it's hidden some place?) that there aren't boxes allowing you to select what action you clearly want to take?
Senerio (sp?) New user (last two years) or for a 7 year old who opens up itunes to any catagory listed, for this exsample their iPhone's hooked up and connected currently what I view it appears iTunes will sync the two but where is it stated clearly what will be over written and what will be replacing it? Because once syncing is done it's done there's no "I didn't want it to do that" button to press to go back!
Solution for persons such as myself; picture a white plain screen opening up in the catagory you choose (I'll use music) uncluttered no links taking you inadvetaintly to a screen pitching me something from Apple just all my music catagorized by iTunes the way in which I selected it to be by checking as many of the choices as I want that are list in the "sort" menu. Now before I hit sync at the top there are 3 empty boxes. Positioned clearly and designed by the marketing department who has every page in the store laid out clear clean and in your face making it impossible to START HERE so to speak, they'd unmistakably be simply labeled with 3 basic choices for you to choose from (a fourth "advanced" could be optional) which would be; Box#1 Do Noithing (Leave as is) Box#2 Sync from Device to iTunes Box#3 Sync from iTunes to Device . What you checked is what action iTunes would take. When you pressed "sync" a box would pop up Asking are you sure you want to it would have the selected boxes action here further assuring you wre doing as you wanted .
With these on all the things/catagories that iTunes writes over and erases replacing it with what in my experiance usually is incomplete folders or databases of apps, music, movies, podcasts, books etc.? the misinterpretation of the action you want or choose would almost be eliminated from incorrect interpretation of what you actually want to do.
Please if there's something I can set for all my choices please tell me where and how.
Addionally without doing it one song at a time does iTunes seperate song artist from title automatically some how or do I have to go song by song cut artist and paste in the correct colum?
Any help is appriciated!!!!!!!!!

I've got to be the dumbest Apple product owner there is.
* Doesn't it seem strange (maybe I'm not finding this option as it's hidden some place?) that there aren't boxes allowing you to select what action you clearly want to take?
Senerio (sp?) New user (last two years) or for a 7 year old who opens up itunes to any catagory listed, for this exsample their iPhone's hooked up and connected currently what I view it appears iTunes will sync the two but where is it stated clearly what will be over written and what will be replacing it? Because once syncing is done it's done there's no "I didn't want it to do that" button to press to go back!
Solution for persons such as myself; picture a white plain screen opening up in the catagory you choose (I'll use music) uncluttered no links taking you inadvetaintly to a screen pitching me something from Apple just all my music catagorized by iTunes the way in which I selected it to be by checking as many of the choices as I want that are list in the "sort" menu. Now before I hit sync at the top there are 3 empty boxes. Positioned clearly and designed by the marketing department who has every page in the store laid out clear clean and in your face making it impossible to START HERE so to speak, they'd unmistakably be simply labeled with 3 basic choices for you to choose from (a fourth "advanced" could be optional) which would be; Box#1 Do Noithing (Leave as is) Box#2 Sync from Device to iTunes Box#3 Sync from iTunes to Device . What you checked is what action iTunes would take. When you pressed "sync" a box would pop up Asking are you sure you want to it would have the selected boxes action here further assuring you wre doing as you wanted .
With these on all the things/catagories that iTunes writes over and erases replacing it with what in my experiance usually is incomplete folders or databases of apps, music, movies, podcasts, books etc.? the misinterpretation of the action you want or choose would almost be eliminated from incorrect interpretation of what you actually want to do.
Please if there's something I can set for all my choices please tell me where and how.
Addionally without doing it one song at a time does iTunes seperate song artist from title automatically some how or do I have to go song by song cut artist and paste in the correct colum?
Any help is appriciated!!!!!!!!!

I recently did an apps update and now the update is locked and I have 15 apps I can't open. Any suggestions on how to fix this?

I recently did an apps update and now the update is locked and I have 15 apps I can't open. Any ideas on what may have caused this and to fix it?

If Ralph's suggestion doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.

My Iphone 4 is very warm to the touch and the battery is not charging. Any suggestions on how to solve this without getting a new phone?

I plugged my iphone 4 in this morning, at the time it had a 20% battery. In the last four hours the phone has begun to overheat and the battery appears to be between 2-3% charged, keeping in mind it has been plugged in four hours. I unplugged the phone, let it rest for 10 min it was still warm. I turned it off and it didn't cool down much in the 10 min it was off. Turned it back on, plugged it in and still nothing has changed. I have turned off all running apps through settings. What can I do to save my phone?

Something may have gone amiss on your iPhone.
To attempt to correct this follow these steps:
Backup your iPhone using iTunes or iCloud.
Use iTunes to completely restore your iPhone as Factory new.
Monitor battery usage to see if it is normal. If not, you may have a hardware problem - if so, contact Apple support.
Restore your iPhone from your backup above.
Check battery usage to confirm that it is still normal.

My printer (HP8500) is wi-fi connected to my imac and my macbook. works fine from macbook, but has stopped working on the imac--shows offline. How can I fix this? Thanks

I have an iMac and MacBook Pro, both running Snow Leopard at current maintenance levels. I have an HP8500 printer connected via wi-fi. All have been working well until just recently. Now, the iMac cannot communicate with the printer. The printer icon shows offline. The printer is still online to the MacBook. I suspect a related problem is that when I try to access files on the MacBook from the iMac, I get a message that they are unavailable, but re-clicking once or twice to re-try works and the files are accessible. The only problem is that I cannot modify them from the iMac, even though the sharing options are set for update capability.
Resetting the printer and re-booting the iMac don't help.

Yosemite is a big problem.
I recommend you factory reset the TC and start over.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Redo the setup from Yosemite.. it needs to be directly involved in the setup to remember anything.
Please use short names.. no spaces and pure alphanumeric. eg TCgen5 base station name. TCwifi as wireless name.
Set password WPA2 Personal security which is pure alphanumeric mixed case and numbers.
Please empty out all the old wireless names from your devices.. reboot them and rediscover the network.
If it still fails tell us.

I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund?

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