I rented a movie on iTunes (Fast and Furious 6) in HD and the sound quality is absolutely terrible the sound is like 4 seconds behind can I fix it?

Hi jvito2869,
Thanks for using Apple Support Communities. This article has some steps you can try if your audio is out of sync with the video you rented:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
If your rental has already expired and you were not able to resolve the issue, you can report it to the iTunes Store as described here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

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HT1657 I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

HT1657 I just got an iPad and rented a movie from iTunes. I am connected to my secure wireless wifi. I have downloaded the movie and received the email confirmation of purchase. I cannot now watch my movie. What must I do?

I got a new iPad,rented my first movie from iTunes, paid for and downloaded it. Now I want to watch but cannot.clicking on the movie in iTunes showsit downloaded. Message in email shows it has need paid for. I am connected to secure wifi. How do I watch my rented movie?

You're welcome. Glad you got things sorted out.

I rented a movie on itunes but it won't play. never had this problem before?

So I rented a movie from itunes (I have done this several times and never had problems) and it downloaded but when I click play it's just a black screen and won't play.

I've seen this when downloaded to a computer/device that wasn't authorized. Try to re-authorize in case it (or someone else) became de-authorized again.

I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

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Rented movies downloaded to an Apple TV can't be transferred to any other device.
(86941)

I rented a movie from iTunes and it is on my IPad. I wanted to watch it on AppleTV and there is no airplay icon showing up on the movie

I rented a movie from ITunes and it is on my IPad. I wanted to watch it on Apple TV however there is no airplay ap showing up. What should I do

That won't be possible. You can only view a rental on the device used to do so, unless it is done via computer (in which case you can stream using home sharing)

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I rented a movie via Itunes on my PC but half-way through the download recieved a "An unknown error has occured (-50)" notification. This is not my first rental, and I have verified my network and all connections to be good. I have rebooted Itunes and resumed the download of the movie only to receive the same error code. Has the movie file been corrupted? Can I recover the rental even though the time has elapsed? Will I be charged?

Did you figure this out? I haven't rented a movie in this new iTunes yet and saw one tonight I wanted to rent. Same fricken thing is happening to me. I hate this new iTunes, and I really hate that there are problems like this....why the heck do they have to fix something that isn't broken and break it? This just really stinks.

HT201667 I rented a movie through itunes on my ipad and wanted to watch it with friends on a digital projector, but it wouldn't allow me to do it. Is there any way around this?

I rented a movie through itunes on my ipad and wanted to watch it with friends on a digital projector, but it wouldn't allow me to do it. Is there any way around this?

The issue was that a dialogue box came up which said that I couldn't play this movie on another device. I tried playing the same movie on an Tv with an HDMI connection attached to an adapter to the IPad and that worked. I wonder if the problem is that the digital projector has a VGA connection.

I rented a movie from itunes on my ipad and now want to play it on my appletv, but cannot get it to show up. What do I need to do?

I rented a movie from itunes on my ipad and now want to play it on my appletv, but cannot get it to show up. What do I need to do?

If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."
http://support.apple.com/kb/ht1657

HT1657 I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?

I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?

I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message.

I rented a movie from iTunes on my apple tv, can I watch this rental on another apple tv that's on the same network and under the same account?

I would like to rent a movie from iTunes on one of my apple tv's and would like to know if I can watch that movie rental on another apple tv on the same network. I used to rent movies on my Mac and was able to watch on different apple tv through home-sharing.

Hey hskcheng,
Movies rented on an Apple TV can not be transferred to a different device. See this article for reference -
iTunes 12 for Mac: Rent movies from the iTunes Store
Thanks for using Apple Support Communities.
Happy computing,
Brett L

Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?

Can i use an iTunes Gift Card to rent a movie from iTunes on my iPad? And if so, how?

Why can't I use an iTunes gift card in Canada to purchase apps for my iTouch?
Inquiries to the iTunes Store have yielded only the following explanation:
"Due to tax laws and commerce restrictions for software in Canada, customers residing in Canada may only purchase games and applications using a credit card."
What these "laws/restrictions" might be have never been identified.
Can I somehow exchange the giftcards that I have for App gift cards?
There are no "app gift cards". Again, you can only use a credit card to purchase software in the Canadian iTunes Store.
Problem is I don't have a credit card to purchase the apps.
Perhaps you could obtain one of the "prepaid" credit cards some banks offer. If not, then the only way you'll be able to buy apps is to get someone to allow you to use their credit card.

I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund?

I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund? Thanks so much for any suggestions.

Hi alefiya,
Welcome to the Support Communities! It sounds like the movie didn't completely download. This link will get you in contact with the iTunes Support Team. They will be able to review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

I rented a movie from iTunes and now it's not working

I rented a movie from iTunes on my iPad and it started downloading. For some reason it stopped. The movie is showing up in the video app but when I hit play or the download cloud it tells me I have rented the movie but have not downloaded it. I go back to iTunes and the download section is gone. I go back to the movie, where you can buy or rent, and it says watch....which if clicked on takes me back to videos. And then it again tells me I have rented the movie but have not downloaded it and to go to Downloads to manage my downloads. THERE IS NO DOWNLOAD SECTION OR OPTION IN ITUNES....IT IS GONE!! I have closed iTunes and restarted my iPad several times and am still having the same issue. I have rented movies in the past with no issues. I have NO IDEA what is going on and am very very frustrated. Hopefully someone can help.
Thanks!!

I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
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https://getsupport.apple.com/Issues.action

HT1498 I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

I just bought Apple TV 2 weeks ago. I have a brand new Samsung LED TV. Everything works fine. I rented a movie from iTunes and it took 4 hours to download. My friend said this is wrong, his movies play instantly, so what's wrong?

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I rented a movie on iTunes (Fast and Furious 6) in HD and the sound quality is absolutely terrible the sound is like 4 seconds behind can I fix it?

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