I rented a movie on my iphone but 20 minutes into it it said could not load. Why won't it work?
An ideas on how to make it play?
Hey hopfh16,
Thanks for the question. If you did not get to enjoy your rental, it may be best to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.
Similar Messages
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I rented a movie on my iphone but don't have enough storage space to download it. Whenever I push the "download" button on my computer's itunes, nothing happens. How can I get it to my computer or another device?
Thanks!Delete something from the ipad so that you have room.
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Hello, I'm trying to activate my new iphone but everytime i recieve the message:( your iphone could not be activated because the activation server is temporarily unavailable)
I've been trying for along timeHey Ryalmutlaq!
Here is an article for you that will help you troubleshoot this issue with your ability to activate the iPhone:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I downloaded my first tv show from iTunes onto my ipad (not rented) and it played fine. Went to play it again the next morning because wanted to have it in the car for my son to watch, it said "could not load movie". I don't sync to a computer anymore and sync to cloud. Tried reset, reboot, and reconnecting to wifi, but nothing works. If this means I have to sync to a computer, forget it - I just won't use iTunes for movies, what the h*** is going on?
Having the same problem. Watched 25 minutes of a rental and it stopped with the message"unable to load video"
Using current version IPad mini.
Ios7 is HUGH PIECE OF CRAP!!!! -
i rented world war z on my ipad, it downloaded and i watched the 1st 35 mins of it, i then got an error message "could not load" why is this happening? im out at work, i have a full internet connection and nothing is happening!
Thank you so much! That worked. THANK YOU SO MUCH!!!! YOU ARE MY HERO!!! THANK YOU!!!
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I Rented a movie on my iphone 5C it's downloaded but I'm unable to watch it
Hello Bath668,
Thanks for using Apple Support Communities.
Please use the instructions in the following article to report a problem with the rental.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Take care,
Alex H. -
I have rented a movie on the iPad but I don't have enough memory for it to download - so I wanted to make it available on my Apple TV - looking at the FAQ it doesn't look like I am allowed to do this! Why not - I've purchased/rented this movie I should be able to watch on any device??! Can I get a refund for something I can't watch??
As it says on the page that you posted from :
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Why it's like that I don't think that Apple have said (these are user-to-user forums). If you haven't downloaded it on your iPad then have you checked to see if you can download it on your computer's iTunes (Store > Check For Available Downloads menu option) or Apple TV ?
If it doesn't show on either of them then you can try contacting iTunes Support and see if they will let you download it on a different computer/device or refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I rented a movie on my ipad but now want to watch it on apple tv, how do i do this??
You cannot.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer."
iTunes Store: Movie rental frequently asked questions (FAQ) -
I rented a movie on my iPad but cannot move it to my computer to watch on tv via Apple tv. How do I transfer the rented movie to my computer?
I just rented a movie from my iPad2 and tried to play it through my ATV2 with AirPlay and same problem.... This is absurd guys. Apple I know there are copyright hoops to jump through but come on!! The whole pitch behind AirPlay and AppleTV was to make it easy to watch my purchases on my TV no matter what device they were on. Now I've got to hold my iPad in front of my face to watch a movie for nearly 3 hours!! And when I go to the support site I have no option other than to send an email to billing, screw this. I've not bought a DVD since I purchased my ATV2 over a year ago but if you guys are gonna pull this crap then what incentive do I have to continue the use of something that may or may not work the way it was advertised.
By the way, this is the first time I've had this problem because I normally rent straight off the ATV or my computer, which by the way I was considering replacing my PC with an iPad but looks like you guys aren't ready for me to make that kind of a switch.
Don't tell us that a product will do XY and Z then put limits on Y sending to Z.
FIX THIS!!! -
You can move the rental between devices as many times as you wish during the rental period. However, the movie can only be played on one device at a time. If you rent a movie on an iPhone, iPad, iPod touch, or Apple TV, it is not transferable to any other device and you must watch it on that device.
This is a confusing statement. Can really move the rental between devices or not???If you originally downloaded it to a computer, yes. If you originally downloaded it to an iOS device, probably not; if you want to try anyway, use the Transfer Purchases function in iTunes.
(85739) -
I have rented a movie on i tunes but unable to watch
I HAVE RENTED A MOVIE ON I TUNES but unable to find it on any of my apple products (i pad, i tv, i phone, mac book pro, i tunes)
it shows that i rented it in itunes but cant find it to watch i tv wont let me watch says i need to rent it
really not the best kind of customer service from apple either wrote emials to get bland auto reply back from them
yes i checked the video app on my ipad nothing their
anybody else having issuse with this really brothered by this had people over to watch a movie .....................Only rentals made on a computer can be transferred to other devices. You will need to watch your rental on the Apple TV.
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HT1657 I just rented a movie on my iPhone, how do I get it to play on my apple TV?
I just rented a movie on my iPhone, how do I get it to play on my apple TV?
You don't.
Read the FAQ's that you linked. -
I just rented a movie on my 4s but now I can't find it...where is it?
I just rented a movie on my 4s but now I cant find it. Anyone know how to watch it?
Check the Video App.
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I rent a movie on my tablet but I cant watch it on my apple tv
I rent a movie on my tablet but I cant watch it on my apple tv
Winston,
I don't believe your statement is correct. If you rent and download a movie to your computer and then plan to watch it on Apple TV, it doesn't work. When buying a movie, it is available on Apple TV but due to licensing reasons, this isn't the case for rentals.
Apple has cooperated by issuing a credit when I got snaked by this rule.
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