I rented a movie on my mini iPad from iTunes. There is a blank box in the video folder and no download button. Any suggestions?

I rented a movie on my mini iPad from iTunes. There is a blank box in the video folder and no download button. When I press the box the movie comes up but won't download. There is usually a download button at the bottom of the screen but is not there. Any suggestions?

You move the movie from iTunes to iPad (tap to enlarge image)
Movie will be moved to the Videos app.

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HT4623 iPad keeps saying iOS 5.1.1 is "up to date" -- yet trying to download iOS6 -- any suggestions?

iPad keeps saying iOS 5.1.1 is "up to date" -- yet trying to download iOS6 -- any suggestions? Have tried "settings" on the iPad, which continues to say 5.1.1 is up-to-date, and have sync'd with iTunes, which also says the iOS 5.1.1 is up-to-date.

No, the ipad first gen. will be getting no more updates. Its no longer available in the apple store.
Unfortunately, if you wish to use apps or features that require iOS 6, you'll need at least the ipad 2

HT4623 Went thro upgrading process for my mini ipad from version iOS 6 to iOS 7.At the end came to Terms & Condition section which prompted options "Agree" or "Disagree" at the bottom but on touching "Agree" there is no response at all & the ipad is unres

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Try reset iPad and continue with update.
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Hi. I'm trying to upgrade my 3G iPad 1 software from 3.2.2 to 5.0.1. iTunes tells me to upgrade. It then backs up my iPad Ok but it won't 'restore'. Thus the upgrade fails. Does anyone have any suggestions please?

Hi. I'm trying to upgrade my 3g iPad 1 software from 3.2.2 to 5.0.1. iTunes tells me that I need to upgrade. It then backs up my iPad OK. But then it won't 'restore' and the upgrade fails.
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Thanks - Dafyd

The version of iTune for the Mac is not capable of running on an iPad.

I can't see my apple tv listed but I can see all the other ones on the network (I live in a hotel). I have scrolled down the list of devices on my ipad but mine isn't there. Ihave checked the network settings and they're Ok. Any suggestions?i

I can' see my apple tv listed on airplay. iI have scrolled through the entire list and mine is not there. I can see other apple tv devices on the network but not mine. I'm using an ipad 2. I have checked the network settings between the devices and they're OK. Any thoughts?

Hi jl5653,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the Apple TV is not listed in the selector window. I would recommend that you read this article, it may be able to help the issue.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring - Apple Support
Cheers,
Mario

HDMC restrictions won't let me watch a movie shared on my friend's iTunes computer, even though we are on the same network, and have home-sharing on.

Basically, my friend turned on home-sharing, I can see his movies, but when I try to watch one on my computer through iTunes, I get an HDMC restriction of some kind, and I am repeatedly ask to sign into my iTunes account to authorize my computer (which is already authorized). It isn't making any sense to me.
(I am using OS X 10.8.4).

I have found with AppleTV that it is the IPV6 on the computer you want to access is the problem. The issue is that Homegroup on Win 7 or Win 8 requires IPV6 to work, but AppleTV won't work with IPV6. (So maybe double check you have IPV6 turned off)
So you have to make a choice - Homegroup or AppleTV.... but you can't have both, until Apple brings ATV up to date. (crazy that it does not recognise IPV6 - c'mon Apple!)
You can set up sharing individually in Win 7 or 8 and have the ATV access files that way.
Having said that, there is always the exception.. I have an old HP home server running Win8 and it services ATV - but is part of the Homegroup... have no idea why it works on both, but no other machine on the home network will talk to both ATV and Homegroup at the same time!

I tried to backup my bookmarks to move them to new computer, but it didn't work. I deleted the moved folder and now when I try to opn Firefox it says i must first close the existing firefox process or restart the system.

I removed and reinstalled Mozilla and I still get this message. I am assuming that when I deleted the folder that had the bookmarks, something got screwed up in the program. I don't understand why completely deleting the program, downloading it again, and reinstalling it, does not resolve the problem? Also , I want to know how to do this properly, so that I can have my Favorites on the new computer.

Sounds like a "hang at exit" problem. There are several possible causes for that error. See:
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** In Task Manager, does firefox.exe show in the '''Processes''' tab?
** See: http://kb.mozillazine.org/Kill_application
* What may cause Firefox to hang at exit
** http://support.mozilla.com/en-US/kb/Firefox+hangs (see "Hang at exit" section)
** http://kb.mozillazine.org/Firefox_hangs
** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
* You may need to try Firefox Safe Mode
** You may need to use '''Safe Mode''' to locate the problem: http://support.mozilla.com/en-US/kb/Safe+Mode
**Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
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** See the following for more information
*** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
*** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
*** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting

Why does it take so long to download a movie with my mini ipad?

I rented a movie on my mini ipad trough itunes and so far it has taken 40 minutes to download half the movie. I would like to have a refund on my credit card. This will be the last time i try to rent a movie. I am very disappointed because i bought the connections necessary to be able to rent movies.
Thank you
Lise

Hello Lisa,
Your ISP is almost certainly the cause. You can test your Broadband situation on this site and compare it with what your provider claims to provide. But be aware, it is rare for providers to supply more than half their claimed supply rate; there's too many ifs and buts. Your connections will be universal.
Speedtest.net by Ookla - The Global Broadband Speed Test

HT1415 You can move the rental between devices as many times as you wish during the rental period. However, the movie can only be played on one device at a time. If you rent a movie on an iPhone, iPad, iPod touch, or Apple TV, it is not transferable to an

You can move the rental between devices as many times as you wish during the rental period. However, the movie can only be played on one device at a time. If you rent a movie on an iPhone, iPad, iPod touch, or Apple TV, it is not transferable to any other device and you must watch it on that device.
This is a confusing statement. Can really move the rental between devices or not???

If you originally downloaded it to a computer, yes. If you originally downloaded it to an iOS device, probably not; if you want to try anyway, use the Transfer Purchases function in iTunes.
(85739)

I rented a movie about 45 mins ago. It stopped downlaoding at 20 mins of the movie. It gives me an error message and wont finish downloading.

I rented a movie about 45 mins ago. It stopped downlaoding at 20 mins of the movie. It gives me an error message and wont finish downloading.

It gives me an error message and wont finish downloading.
What does the error message say? Include error message numbers if you're getting any, please.

HT204370 I rented a movie on my iPad from iTunes why can't I watch it on my Apple TV?

I rented a movie on my iPad from iTunes why can't I watch it on my Apple TV?

At the moment it's not possible to copy films rented on an iPad to another device - from here :
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
Why Apple have decided to do that I don't know, but you can try leaving feedback via this page : http://www.apple.com/feedback/itunesapp.html

Want to rent a movie 2play on my ipad while on an airplane

want to rent a movie 2play on my ipad while on an airplane

Hello PRD4U
You should be able to rent directly from the iTunes Store on your iPad and then rent the movie directly. You can do this from iTunes on your computer and sync the movie over to your iPad. Once there you can play it without being connected to the internet while on the airplane or in Airplane mode.
iTunes: Using the iTunes Store for iPhone, iPad, and iPod touch
http://support.apple.com/kb/ht1491
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/ht1657
Regards,
-Norm G.

My iTunes account balance move to my mini iPad

My iTunes account balance move to my min iPad how did that happen

Your balance is tied to your iTunes account, not to the device - it should be available on any iOS device or computer's iTunes that you are using that account on

HT1657 I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the r

I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

I rented a movie on my Apple TV through iTunes. It shows that I rented it, but when I go to play it it there was an error, try again later. I have tried later, and later over days but get the same message!

I rented a movie on my Apple TV through iTunes. It shows that I rented it, but when I go to play it it there was an error, try again later. I have tried later, and later over days but get the same message! everything else plays, why not the movie (Maze Runner)?

What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet

I rented a movie on my mini iPad from iTunes. There is a blank box in the video folder and no download button. Any suggestions?

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