I rented a movie through itunes and now I cannot find it on the ipad.  How do I access it?

I rented a movie through itunes and now I cannot find it on the ipad.  How do I access it?

Mmmm, try checking for available downloads from the store menu, if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Similar Messages

  • I rented a movie through iTunes and it downloaded but won't play.

    I rented a movie through iTunes and it downloaded but won't play. It is present in the videos app but doesn't load the picture for the movie. When I go to play it, it just opens and then closes. There is an iCloud icon that suggests the movie has not Been downloaded and when I click it it says that the movie has already been rented but not downloaded and that I need to go to downloads to manage it. It is not present in my iTunes download page however. And when I go to rent it again all I get is a watch button that directs me back to the videos app with no way to watch it.

    Hi Refvoxa,
    Thanks for visiting Apple Support Communities.
    If you are not able to play or download a movie rental on your iPad, first restart your device:
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    After your iPad restarts, try resuming the download again:
    If your download was interrupted using your iPhone, iPad, or iPod touch
    From the Home screen, tap the iTunes app.
    For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    Enter your account name and password if prompted.
    Tap the blue download arrow to resume.
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If the movie still does not appear in Downloads, and can't be played, I recommend reporting the issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Regards,
    Jeremy

  • I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

    I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

    I'm not convinced that starting it before it was downloaded has anything to do with it, you should be able to do that. I'd try restarting the computer and if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • I rented a movie through iTunes and I cannot download it to my new gen iTouch

    I rented a movie through iTunes and when I tried to sync to my newest gen iTouch (5th generation?) it said it could not sync to this iPod. Any suggestions?

    Maybe
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    What was the wording of the error message?

  • You badgered me into installing the latest Itunes and now I cannot find my music nor my podcasts. Where the **** are they?

    I was badgered into installing the latest Itunes and now I cannot find my music nor my podcasts. Where the **** did they go and how can I get them back? You folks at Apple sure make it hard to like you or want to use your products.

    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't normally lose a thing or need to do any further housekeeping.  Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
    In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
    Would you mind telling me which anti-virus package you use? It may be that it is disturbing iTunes when it tries to write out the fresh database, as it does after almost any activity with your library. I'm noticing more of this type of problem than usual and trying to see if there is any pattern. It may help to prevent a repeat of the problem if you look at the advanced options for your AV package and see if you can find a way to exclude the main iTunes library folder (and subfolders if possible) from any real-time scanning process.
    tt2

  • I rented a movie from iTunes and now it's not working

    I rented a movie from iTunes on my iPad and it started downloading.  For some reason it stopped.  The movie is showing up in the video app but when I hit play or the download cloud it tells me I have rented the movie but have not downloaded it.  I go back to iTunes and the download section is gone.  I go back to the movie, where you can buy or rent, and it says watch....which if clicked on takes me back to videos.  And then it again tells me I have rented the movie but have not downloaded it and to go to Downloads to manage my downloads.  THERE IS NO DOWNLOAD SECTION OR OPTION IN ITUNES....IT IS GONE!!  I have closed iTunes and restarted my iPad several times and am still having the same issue.  I have rented movies in the past with no issues.  I have NO IDEA what is going on and am very very frustrated.  Hopefully someone can help.
    Thanks!!

    I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
    Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
    https://getsupport.apple.com/Issues.action

  • My iPhoto wouldn't work when i updated, so i deleted and now I cannot find it in the app store to reinstall.

    So, I updated toYosemite and then I had the whole iPhoto issue. So, I read some forums about deleting and reinstalling, however, when I went to iTunes to re-download it will not pull up iPhoto? Help please!

    Reminders is one of the built-in apps so it won't be in the app store for re-downloading, and it's not one of the apps that can be hidden via Settings > General > Restrictions (not that I can find on my phone anyway). If you can't find it on any of your homescreens or app folders, then can you find it via the spotlight search screen (swipe your first home screen to the right) ?
    If not then have you tried a reset to see if you can find it after the iPhone has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • I rented a movie off itunes and now it won't play, help?!?!

    I tried to play the rented movie when the option box came up saying I could, however the movie had not fully downloaded yet, I assumed it would stream as I watched. However the movie will not play and only shows a blank screen. How can I get it to play?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Delete the song and redownload it by
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • HT201667 I rented a movie through itunes on my ipad and wanted to watch it with friends on a digital projector, but it wouldn't allow me to do it.  Is there any way around this?

    I  rented a movie through itunes on my ipad and wanted to watch it with friends on a digital projector, but it wouldn't allow me to do it.  Is there any way around this?

    The issue was that a dialogue box came up which said that I couldn't play this movie on another device.  I tried playing the same movie on an Tv with an HDMI connection attached to an adapter to the IPad and that worked.  I wonder if the problem is that the digital projector has a VGA connection.

  • I rented a movie on iTunes and it now has filled my hard drive and I can't get it off. Something is wrong and I need a solution before I try to reinstall the Mac OS to reformat

    I rented a movie on iTunes and it now has filled my hard drive and has taken up all my harddrive space.....How can I remove the after math of the rented movie and fix this problem..?  Oddly enough it does show the startup drive is not full.

    In iTunes select the movie and hit Delete. Follow the prompts and then empty the trash.

  • If i rent a movie through itunes, but do not transfer to ipad how can i download it to ipad without itunes and not be charged again?

    I rented a movie via itunes and downloaded it to itunes at the time of rental.  i was unable to transfer it to my ipad while connected to itunes due to a size constraint...i now have room on my ipad but am not near my itunes computer (2500 miles away), is it possible to download the movie directly from the iTunes Store to my ipad without having to rent it again and be charged a second time?
    please advise.
    thanks

    No, rentals are only allowed to be on 1 device at a time, so you would need to move it from the computer to the ipad. This applies to rentals from the computer, if rented on a device (ipad) it is only viewable on that ipad and cannot be transferred elsewhere.

  • HT3209 I rented a movie on Itunes and it downloaded. Now it will not play. When i go to videos and try to play it the whole page turns black.

    I rented a movie on Itunes and it downloaded but the movie will not play. When i go to videos to try to watch the video the page turns black

    Quit the videos app completely.
    Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Try the videos app again.
    If that doesn't work, reboot the iPad. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    If that fails, try this. Swipe to the right from your first home screen to get to the iPad Spotlight search. Type in the name of rhe movie in the field at the top. When the movie appears in the search - tap on it and it should start to play. Let it play for a minute or so - hit done - go back to videos app and see if all is OK.
    But remember, once you start to play the rental, the timer starts.

  • I rented a movie in iTunes and connected my iPad to transfer the movie to the iPad.  The rental section will not pop-up and I have confirmed the movie is not an HD movie.  Any suggestions on what to do next?

    I rented a movie in iTunes and connected my iPad to transfer the movie to the iPad.  The rental section will not pop-up and I have confirmed the movie is not an HD movie.  Any suggestions on what to do next?

    I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
    Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
    https://getsupport.apple.com/Issues.action

  • If you rent a movie through iTunes can you watch the movie on your iPad if you are not connected to internet or 3g

    If you rent a movie through iTunes, can you watch the movie on your iPad if you not in an area that does not have wifi or 3G access?  Such as on an airplane, etc...

    Yes - as long as the movie has totally and fully downloaded onto the iPad.

  • I rented a movie from iTunes and it is on my IPad.  I wanted to watch it on AppleTV and there is no airplay icon showing up on the movie

    I rented a movie from ITunes and it is on my IPad.  I wanted to watch it on Apple TV however there is no airplay ap showing up.  What should I do

    That won't be possible. You can only view a rental on the device used to do so, unless it is done via computer (in which case you can stream using home sharing)

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