I rented a movie through my apple TV, and it kept showing error when I would try and play it. After about 4 days the movie just disappeared, I thought I'm supposed to have 30 days to start to watch it? I need a refund.
I want a refund...
the movie disappeared
You would have been emailed a bill, report a problem. You aren't talking to apple here, we are all just users.
Also, what is your actual internet speed (www.speedtest.net)
Similar Messages
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hi ! just rented a movie through an apple tv and it stopped, i cant get it back and when go to check rentals its like in process and nothing is hapening still in process, why is that? can u fix it?
Mr. Churchill - First, to answer your last questions:
Yes, the movie is fully downloaded, all 3.69 GBs.
No the Apple TV has 127.5 GBs of its 144.63 GBs free.
Second, I tried turning the Time Capsule WiFi rounter and Apple TV off (for at least two or three minutes, not the usual 10 seconds recommended) and I still could not move the movie.
Third, I severed the link and set it up again re-synced all 5,103 items back and still when I move the movies to the Apple TV box and Apply it, after 35 seconds it stops the sync and moves it back the the Rented Movies box.
Though I have set my Apple TV to sync with my MacBook Pro I cannot find a way to connect it to other than shared library, but not the "not shared library" (Is this what the Rented Movies are?). Is what Fletch is talking about int the "Rental Movies not showing up on Apple TV" discussion my problem and a solution?
Fletsch
Re: Rental Movies not showing up on Apple TV
Mar 4, 2008 1:58 PM (in response to Mark_Mac)
there are three possibilities: you have not upgraded to version 2.0 or in Summary on the ATV device in iTunes, you should look whether you have it set up to only sync or otherwise disables movie syncing, or you have not paired your Mac to the ATV (on your tv, settings/computers/connect to itunes library - not shared library)
MacMini core duo, Mac OS X (10.4.8)
Or is it something else? -
I have just rented a film through my Apple TV (2) which I cannot play. The screen says "HDCP is not supported by your HDMI connection." What am I supposed to do about this? Thanks in anticipation.
Welcome to the Apple Community.
HDCP is copy protection built into iTunes video content, the Apple TV requires all devices to be HDCP compatible before it will send HDCP content to them. In simplistic terms the Apple TV asks the TV if the signal it will send can be recorded, if it gets the right answer it will send the signal, if it doesn't receive a reply it won't.
Your problem may be one of unsupported equipment or may simply be an error. You could start by checking if your TV is HDCP compliant. If it is the problem might be cabling or another device (such as a receiver) between the Apple TV and TV, it may also just be a glitch which might be resolved by a simple restart. -
Hello I have problome with YouTube on my apple tv. When I add playlist on my Mac I can see the movies and play them but I can't see the movies on my appletv only the name of the playlist and I am can't watch the movies. Anyone know the problome? Please..
Geesh - all this information and no one has any clue to this? Not even someone from Apple?
Can someone at least point me in the right direction? -
Hi
I am having problems downloading 2 purchased movies. Cars 2 & Toy Story. I had it on My iPad, then after a while the movies would not play. I went to the apple store and they deleted it and told me that all I need to do is download it again. I tried what they suggested at the apple store, but I am still not successful. It continues to tell me there is a download error. Please help! Need these movies for my 3 year old!User to user forum.
Apple is not here.
You need to contact iTunes support:
http://www.apple.com/support/itunes/contact/ -
Why if I have money in my apple account, having redeemed a voucher, does my iPad still try to charge my bank account for the music I am trying to purchase?
Hi backpacker1952,
Thanks for visiting Apple Support Communities.
If you already have an iTunes Gift balance on your account, you can browse and buy music like you would if you were paying with a credit card. You may find the information in this article helpful:
How to browse and buy content from the iTunes Store
http://support.apple.com/kb/ht1879
This article explains how to view your current balance in iTunes:
iTunes Store: iTunes Gift balances
http://support.apple.com/kb/ht5035
You use the Redeem link when you want to redeem an iTunes Gift (like an app someone purchased for you) or add an additional iTunes Gift Card to your account. See this article for more information:
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/kb/HT1574
All the best,
Jeremy -
This MacBook Pro (circa 2011) is the second Apple laptop I have owned with the exact same issue. When I change sites (or at least many of them), the Mac issues a single chime. I do not have any clue what this might be ... or if it even needs repairing if I can stand the chime.
If anyone has any ideas, I surely would love to hear! Many thanks!
MadelaineThis is the Mac Pro (desktop workstation) forum. You will probably get more meaningful results here:
MacBook Pro: Notebooks: Apple Support Communities
good luck -
I downloaded a movie with apple TV, but I get an error when I try and play.
I downloaded a movie with apple TV but I get an error when I try and play
And that erors is.....
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I'm trying to place a phone call and when I do the 3G icon goes away and the phone just says connecting but never does. I have almost full service and only have had my new iPhone 5 for two days. Can anyone help because I can't call Sprint at the moment???
Settings > General > Reset > Reset Network Settings
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Hi, I am having trouble using the smooth tool on a logo that I created. I have watched tutorials and something isn't working for me. When trace with the smooth the line just disappears and doesn't smooth anything out. Please help.
Sorry, that's Monika with a k
On Tue, Nov 18, 2014 at 2:26 PM, Monika Gause <[email protected]> -
i made a imovie project and it has many transitions and stills and music soundtrack and rolling comments and text embedded in it. . I try and export it and it wont prepare the project beyond 16 minutes and shuts down every time. I have tried exporting it to movies idvd itunes,and quicktime in a variety of sizes although not the smallest as I want to watch it on my computer and tv. All videos were recorded on an iphone. Apple store couldn't help me and suggested I redo part of the project. It is a really good project and would take hours to redo it . I just want to export it. Can any one please help???
Hi
Trying to get a picture of it.
• Free Space on Your Start-Up (Mac OS) Hard Disk. How Much ?
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Yours Bengt W -
I updated quicktime a few days ago and now I keep getting error 2048 whenever i try to play back my Maya file after saving it as a qt movie. I had no issues with this before I did the update, after the update I keep getting the error 2048 message. QT will play my earlier Maya movies and other video, it just won't play back my latest work. Help me please, I need this for school.
The 2048 error message usually suggests the files use MPEG-2 format which is not supported natively on Windows via QuickTime without the additional MPEG-2 Playback Component ($20 from Apple).
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Error when opening iTunes : iTunes has stopped working '' A problem caused the program to stop working correctly''.
When I repaired damaged files the problem still exists and also after uninstalling, redownloading and reinstalling iTunes.
My pc is working with windos 8.
Is there a solution?Hey there Rodney274,
It sounds like you are getting an error from iTunes when you launch it. I would try the troubleshooting in this article named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start with troubleshooting for 3rd party plug ins section, then the rest of the article if needed:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
Take care,
Sterling -
hello ive been trying to get this matter token care of for the past 24 hrs and still no help im getting very upset now I paid 100 plus $$ to have this program that isn't even working I would like to speak to someone about on the phone I got a 1800 number for tech but everytime I call it hangs up and says to chat........ ive been doing that all day yesterday its kinda getting old telling the same thing over n over again so I would like some real live help a number I can call or someone can call me 402 802 1211 everytime I try to do something on this it ask for my serial num I put it in and it says invalid number and when I do my pics it has trail across them
Hi,
I'm sorry to hear that you are having problems but this is a user to user forum and only occasionally visited by Adobe staff. Depending on your version of Photoshop elements, you may be able to get help through the chat sessions starting here
https://helpx.adobe.com/uk/contact.html?promoid=KLXNA
If you give us details like your operating system, Photoshop elements version and the problem you ae having, someone may well be able to help you.
Brian -
My movies are giving a URL not found on server error message, last week they worked fine. After deleting one of them, I don't get any retries for a free download. How do I contact the seller to complain? Obviously the one of the other movies first..
Stan -
Thanks again for the simple but valuable tip.
I'm just going to repeat the relevant sections from my previous post with the screenshots this time:
Below you'll see a snip of how my current folder structure appears. It's identical to yours, except there are no button files in the General Folder. Since you were kind enough to include a file name, I did a search on that specific one and it's nowhere to be found on my hard drive. Hmmm....
I've seen others remark on how... "challenging".... Adobe's instructions can be sometime. I'll admit to having the same feeling when I was trying to download and install all the content files and the 7-zip stuff. Is the answer somehow that I screwed up that? Note the 7-zip folder right above the Adobe folder. Here's a screen shot of that expanded folder contents:
Does that look like you think it should? Have I not installed or extracted something correctly?
Finally, the only other thing I can think of to give you as much info as you might need is to include a screenshot of where the "Functional Content" stuff got saved. Adobe's instructions about this (if I recall correctly) were that it did NOT have to be installed anywhere specific, but you then had to go into Encore (& Premiere) and through preferences point to this stuff, which I believe I did. But I don't see any button type files in these anyway.
Other thoughts or advice?
Thanks!
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