I rented a movie with i tunes and when trying to play it i can't, i get a message an error ocurred trying to load this content try later. i've tried several times with no success.
Can't play a movie i rented with i tunes on my apple tv
I had the same issue. Resolved it by changing the security settings on my router...( log into your router by following your routers instructional guide, most are available online. Under the wireless setting, look for some variation of security settings, change WEP setting to WPA. )
I was using ethernet cable and not wireless, and still am, but this solved the problem. I have a 1.3Mbps speed connection.
Fast test to see if its the router....
If you want to see if it's the routers that is effecting you, and have a iphone 4 or similar smart phone, create a wireless hot spot on the phone and connect the Apple TV to it. Try to view your rental now. If the error message still occurs then its not your router, and you can recommence pulling all your hair out.....
Similar Messages
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I rented two HD movies on Apple TV, both at the same time. I was able to watch one, but the second says - "error while loading this content, try later" - well I tried later numerous times and continue to get the same message. What is my next step??
No, the film will be available for 30 days, but once you start watching it the clock will start running and it will expire after 24/48hrs (depending on location).
You said you rented on Apple TV, which has no accessible storage. When you choose to watch it starts to cache to the small flash drive, which is then flushed when you access another movie (or any other content). Everything is streamed so it will need to load each time. If you want to store any content you need to do so via computer.
Network issues can also contribute to seeing such an error. If on wifi, try ethernet. Make sure DNS is set to auto (settings - general - network). You can also see the status of your network by getting a report (istumbler, netstumbler or similar), to look for signal strength, noise, nearby networks.
Other services use adaptive streaming so they won't be much of an issue. -
How i said on the question. I tried to upgrade the ios on the phone and I was asked for my icloud user and password. I don’t remember these exactly and I tried several times with different options but unsuccessfully. I also forget my email used to configurate the phone. I have the phone box and the bill. I sent you an email with my problem and attachments with the box informations, the bill and the reset request. What to do? You said to me:
Your request comes from an unrecognized email domain. Apple accepts email requests only from email domains for Apple-authorized carriers.
Please re-submit your request using your official carrier domain.
but this email is authorized, what to do??
respectfully, BebaIf you have forgotten then these links are the only way to resolve
http://www.apple.com/support/appleid/
As long as you have owned the iPhone from new and your Apple id is the one used to activate when new
OR have you recently purchased the iPhone secondhand ? -
after downloading updates for the first time, i was asked to restart my mac. it started writing configuring installation. the staus bar just showed a little and remained like that for more than 3 hrs. i tried several times wit no success. it has not updated my mac OS X 10.5.
My clean install worked out alright, although I don't think it really fixed anything, rather gave me a couple more days of use 'till I have to send it in. Someone please help my get it running properly again...
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I just rented a movie from I tunes and it is not showing up on my I Pad
I just rented a movie on I tunes and it is not showing up on my I Pad?
Did you use iTunes on your computer, or iTunes on your iPad? If you rented it on your computer, you need to transfer it from there to your iPad. Plug in the iPad, select it in iTunes, and select the Movies tab. A Rented Movies section should appear.
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Hi ,just rented a movie from I tunes store ,when I try to watch it ,it says could not load video
Hi, just rented a movie from I tunes store when I try to play it tells me could not load video
Hey 68Thomas68,
Thanks for the question. Due to the time limits associated with rentals, it may be best to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
1. Find the email receipt for your purchase.
2. Click Report a Problem under the app that is having the issue.
3. When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
4. Click Report a Problem next to the item you are having an issue with.
5. From the Choose Problem dropdown menu, choose the appropriate issue.
6. Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
7. Click Submit to have your issue reviewed.
If you are in the U.S. you can also access this tool online:
http://reportaproblem.apple.com
Thanks,
Matt M. -
When Streaming a movie or tv show it stops after a short time and does not finish downloading. We watch the TV show or movie than nothing !!!
a message comes up An error occurred loading this content try again later. We have unplugged everything rebooted several times and nothing
helps. It was working fine until we did a upgrade that showed up on the Apple TV.
modle A1427 3rd generation
Any help would be GREATLY appreciated Nothing on regular TV miss my Apple TV stuff !!!!Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore) -
I am trying to install SC6 Photoshop and Bridge on a new Mac laptop. Though I have the software the laptop doesnot have a disk drive so I copied it from my desktop and transferred it via a portable hard drive. I get a message: Configuration error. Please uninstall and reintall... Error 16
Hi midtone,
Is it possible to download the product? It seems that copying didn't work.
If you can download then please use this link: Download CS6 products
-Ankit -
I watched the first 11 minutes of a movie, paused and then when I tried to play again recieved the error - An error occurred loading this content. try again later. No amount of retrying later fixed the problem. I will not be able to finish watching the movie within the required 24hour window so would like to request a refund. Can anyone provide any guidance on how I go about that? Thanks.
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
I got an iTunes card as a gift and when I enter the code to redeem it I get a message that says "the code you entered has not been properly activated. Please contact iTunes..." Please advice.
what did itunes say when you contacted them?
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I formatted my macbookpro and followed the usual instructions to re-install but I get a message : Could not find installation information for this machine. This was at the OS X Utilities.My macbook is now blank.
Try booting into Internet Recovery mode (booting whilst holding down the command, option and R keys). It will take a while to load as you're booting from Apple's servers across the Internet.
Once there, use Disk Utility to erase the "Macintosh HD" partition. After the drive is formatted try reinstalling the OS.
Good luck,
Clinton -
When I'm playing music and am on other things and swipe the shortcuts up, I am in able to change the song or pause and play, the same thing happens when I have locked my phone.
I have to keep unlocking my phone and going into my music to change the song, this is very frustrating!
I've gone onto settings but I am unable to find anything that will change this?
What can I do?!I never use than switch and I had forgotten it existed but yes that was the problem.
Thank you I would have gone nuts. As they say there is no fool like an old fool.
Thanks again.
Kempsta -
I got a message saying i need to gomto downloads, not sure where i can find it
Hello Mariais,
Thanks for the question. I understand you are experiencing issues playing a rented movie. Due to the time limit of movie rentals, it may be best to report an issue with your purchase to our iTunes Store Support team:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M. -
I have a Movie In I tunes and when my new touch sync's it is not collecting
I am a new user of the touch, i have downloaded a film which i can see in the itunes application on my pc, when my ipod syncs it is not picking up the movie, also it has picked up a couple of music videos, should the movie be stored in the same place ?
Music videos are often found in your downloads playlist. To add that to it, add it to the playlist you use for sycing music. Movies are in the movie library so you add them by going to the movie tab on the iPods device menu. I am doing this blindly but I'm pretty sure it's correct.
~Andy -
i just want to know what s going on with it it worked good when i bought it and it has been only a couple of month that i have had it
I have the same problem I use a BT home hub the old white one and a iPad 4 if I reboot the hub it works ok for pics and some I player content then when I try to load a certain program it crashes and I need to reboot the hub again. Is this a problem with the hub?
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