I rented an iTunes movie, but it won't play on my MacBook

I rented an iTunes movie, but it won't play on my MacBook. All software is updated and current.

Hi I had this problem and tried all the usual deauthorize and the mini player fixes but they did not work for me. What worked in the end was I reset the play count on the movie (right click on the movie under the rented section of your library). I have no idea why this worked but it did.

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Thanks in advance.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

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I'm having the same trouble. Used to burn just fine until a little while ago. Now, it just hangs up iTunes in an eternal burn cycle. I try to force quit again & again & again but iTunes just sits there, with the blank disc whirring and spinning inside my machine. Cannot force quit so I have to restart just to quit iTunes. When the CD shows up on desktop (and in iTunes) after restart it looks like a normal, properly burned CD, complete with song titles. But when I play it, it's just erratic digital noise.
***????

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I burn a disc the same way I always have using the same brand of discs that I have always used
Describe both your usual disc-burning technique, as well as the brand of discs you're using (as well as whether they're +R or -R).
Are you burning with an internal SuperDrive, or an external burner?
If the disc won't play on your computer and "won't play on any other player either," that sounds like an overall bad disc, not just one that "won't play on my computer."

HT1391 i rented an itunes movie but it did not sync to my ipad. Where is it?

I rented two movies on my laptop from iTunes. I then synced up my iPad 2. Where are my rented movies? I can see them in iTunes on my laptop but rented them to watch on my iPad. In previous versions of iTunes there was a tab in my Videos that said Rented. It is no longer there. HELP!

If you purchased it on your computer's iTunes then have did you select it to sync to your iPad (via the iPad's Books tab on your computer's iTunes) ?. On your iPad you can also turn Settings > Store > Books 'on' so that iBooks purchases made on your computer or other iOS device are automatically downloaded to it. You can also re-download the book for free directly on your iPad : http://support.apple.com/kb/HT2519

Downloaded new Star Trek movie but it won't play on my Mini iPad. Shows up as generic gray icon on my iPad.

How do I get it to play?

Make sure the anti virus or fire wall isnt blocking it make sure on itunes you have the comptuer authorized
-Itunes>Advanced/Store>authorize computer>Turn on home sharing and make sure the apple id is the same as whats on the ipad as well.

HT1657 I rented a movie from Itunes and it won't play on my macbook

I rented a movie and it won't play...it shows that time has elapsed on the movie but it is just a blank white screen.

If you've downloaded it on the iPad then it should be in the Videos app. If it's not in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ?

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My apple tv appears to work fine, watching netflix and other apps. but when I try to rent an itunes movie I receive the Security Information Required message. I have sharing turned on, the apple tv and macbook are logged into the same apple ID.
WTH?
pretty frustrated.

It's telling you to verify your payment details. You need to go into iTunes on your computer and check that your address and credit card info are accurate. You will also need to make sure you have put in your security code.

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. how do I fix this?

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?

Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??
I haven't kept records of the songs I have paid for, and a number of songs have recently been displaying this message, making me search my computer for them. Most I have been able to find, but this one immediately "disappeared" the moment I attempted to play it after downloading...... how do I either get it back or get my money back???

How did you do this move? Unless you know what you are doing you have to move the whole, complete iTunes folder.
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

I rented a movie but it will not play.

I rented a movie but it will not play. I get a message saying there is a problem and then iTunes shuts down. The help screen then says to download the latest version to avoid this problem, but I already have. What do I do to be able to watch the movie I rented?

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Rented movie but it will not play

just rented a movie but it will not play.

Hi 1adamsdad,
If you are unable to play a rental, I recommend reporting this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers!
- Ari

Itunes installed but it won't open the new version- any advise

itunes installed but it won't open the new version- any advise

Hello goreckim,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having some issues with iTunes on your Mac Pro. You may want to isolate the issue further by testing to see if it persists in a new user account:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
You can also try starting iTunes in safe mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Thanks,
Matt M.

I rented an iTunes movie, but it won't play on my MacBook

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