I rented movie and cannot watch the movie stopped and a blank screen appeared tried several attempt to start movie no help
Why can't I watch movie on iPhone I purchased.video stopped wifi is fine just can't watch movie I purchased from iTunes want a refund
There are a number of methods to contact iTunes Support when you have a problem with a purchase. You can try the 'report a problem' page to contact them : http://reportaproblem.apple.com
Or you can use this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have a 160GB Hard Drive in my MBP and use VMWare Fusion and had a 60GB Virtual Machine running Windows XP. Deleted the Virtual Machine and CANNOT find the 60GB space I desperately need! Anybody out there with a similar problem? Help!
Thanks - Of Course the first thing I checked and did.
Disc Utility reads as follows:
Capacity : 159.18 GB (159,182,127,104 Bytes)
Format : Mac OS Extended (Journaled) Available : 11.47 GB (11,472,896,000 Bytes)
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Activity Monitor(Disc Usage) shows something quite interesting. Mac HD and Ramanan (Main User) - My hard drive is only 160GB! Would the retired engineer gentleman please note as well. Many thanks. Rams -
I'm getting a black/blank screen when trying to open a Pdf. off the internet. Can some one please tell me what to do to fix this? I just had my hard drive replaced and never had this problem before. Thank you
try downloading adobe acrobat reader and installing it......
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I was trying to update itunes on my computer that has windows vista. during the update I received an error message; so I uninstalled itunes and reinstalled it. the instatlation process stopped with this message: "Service 'Apple Mobile Device' failed to start. Verify thta you have sufficient priviledges to start system services." I have used an ipad 2 since 2011 and have never had a problem with my itunes account or my ipad until now.
What steps do I need to complete to get my itunes account up and running again?Hi Kayleenfromwi,
Thanks for using Apple Support Communities. You may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying the steps in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
Hi I bought pages after the free trial, it is on my desktop and I can use it, But cannot get rid of the trial version, it wants my serial number for pages which was lost in a confirmation email when my computers hard drive went down. Need the serial number help!
Laraine,
You could try recovering your email from a Time Machine backup. If you're not using Time Machine, or another backup discipline, this would be a good time to begin.
It's also a good idea to keep such records on a remote server in case of a total disaster where you lose the external disk along with your computer's hd. Dropbox is a good free option.
So, if you find that you're out of luck, it's only a $20 misfortune. Purchase from the Mac App Store and be on your way.
There's one glitch in this deal. You must completely delete the Trial Copy before trying to purchase from the Mac App Store. Use Yvan Koenig's script to uninstall iWork.
Jerry -
I dowloaded IOs 6.1.2 and I watch the battery on my phone go down
I dowloaded IOs 6.1.2 and I watch the battery on my phone go down very quickly. Very disappointed Apple, could you help me to re install the old version of IOS?
Downgrading is not supported and you are not adderssing Apple by posting here. these are user to user forums.
Try doing a hard reset or restore the phone and set it up as a new device. -
I have imported a jpeg photo into iPhoto and cannot get the Places map tp show. I have tried the Help file and the information was not helpful. Can anyone give advice here?
I am using iPhoto 9.1.1. When I select thephoto, then Places I get the window (Places to lookup disabled). When I hit theInfo button I get the size an JPEG notification, and Faces and Key words. The “reverse” of thepicture shows a window with Rotate, Hide, Trash etc.
When I select Places, get the Google worldmap, and this case a pin on Sydney Australia showing that eighteen photos arecorrectly placed. I am unable to make the connection to San Francisco wherethis particular photo was taken on a very modern camera.
Regards,
Theogt -
Why would the way I get my email change overnight? I used to be able to access it immediately upon touching the mail icon. Now a screen appears with several email account options.
Does the account still show on the right-hand ide of Settings > Mail, Contacts, Calendars - and if it does if you tap on it and select it is Mail still 'on' for it ? If it's 'off' then changing it to 'on' should get the account to show in the Mail app again.
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Error 42110 appears and cannot watch a movie I pay for rental. I can see it is downloading, but as I click on it to watch it, the error appears and does not let me watch it.
what can I do to resolve it?Hello kmb_cb_lb
If you cannot get your rental to play, then report the issue to the iTunes Store to get it resolved or refunded.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
I rented a movie and accidentally hit the menu button and now I can figure out how to go back and watch it . When I try to press rent again it says you have already downloaded this movie go to settings and check for downloads but I can find it download in settings.
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
I rented a movie on apple tv and while watching it kept stopping... i never finished the movie cause it wasn't playing.. Now what do I do. My netflix wouldn't play either. Will I be able to get my rented movie back?
What is your internet speed? www.speedtest.net
6mbps is required for instant HD rentals, you can turn off HD in the settings if on a slow connection
You can also rent in iTunes and stream to ATV
Wifi or ethernet?
Are you using your ISP's DNS? -
I have downloaded a movie off iTunes and when I tried to press play it said"cannot open" I have received an email of my purchase but cannot watch the movie ,what do I do ?
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
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I made a movie with iMovie and cannot get the audio when I burn into dvd. I would like to transfer video to a dvd to be played in any computer and TV
Go to the Map mode in your iDVD project and make sure the blue bin at the left is empty. That's where you drag slideshows to if you want the DVD to open immediately to that slideshow and bypass the menu.
Click to view full size
If there is an item in there drag it out.
OT -
How can I choose the movy language? I know several ones and enjoy watching the movies in the original one.
If the film's description page says that it has different audio tracks then you should be able to select the language via the playback control : http://support.apple.com/kb/HT5562
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iTunes movies no longer sync from Dell laptop or MacBook Pros (both authorized devices) to iPhone 6s or iPad Air 2s after configured at Apple store yesterday. In the past I could see the movies in iTunes with the cover photo and sync to the other devices but now there is a listing a movies with no cover photos and in fact if I try to view the movie on the MacBook Pro it cannot be found unless I download it.
All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.
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