I rented movies and now I can't find them. I never watched them.
Hi So we are headed out on our vacation and I wanted to rent movies for the airplane ride. My iphone 6 syncs with my computer automatically so it started downloading the movies, but I wanted it on my ipad (which my daughter uses) So when I hooked up my ipad it switched everything around. To make a long story short I can't find the rented movies on my Macbook air, on my iphone5 or on my ipad. Help
On the iPad, look in the Videos app.
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HT1657 my rented movie stopped and now i can't find it to continue watching it
my rented movie stopped and now i can't find it to continue watching it
Hello cheertalkr11,
Thank you for using Apple Support Communities.
For more information, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Have a nice day,
Mario -
I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?
Hi brett242424,
Welcome to the Support Communities!
The movie would be in your iTunes library, in the Movies application. However, if the rental period has expired, you may need to contact the iTunes Store Support about your situation:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
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Have you tried going to settings - iTunes store - check for rentals? If it does not initially appear try logging out and back into your account.
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I have downloaded a movie through iTunes onto my iPad over night and now I can't find it its not under iTunes purchases like my music is and I don't know where else to look for it and I don't know how to play it. Help?
It should be in the Videos app - iTunes on the iPad is just the iTunes store, so videos and tv shows should be in the Videos app and music and audiobooks in the Music app
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And just in case .... You don't actually sync rental movies to the iPad....
To transfer a rented movie from iTunes, use the movies pane in iTunes. Rented movies transfer is at the top. You must have an Internet connection to transfer a rented movie. Select the "move" arrow in the direction you wish to transfer, and click the apply button at the bottom right. Rented movies can only exist on one device at a time, they do not sync like other video, but move from iTunes to the iPad. -
My cursor will not move on my MacBook Air. I've forced a shutdown, but it still won't move, and now I can't move the cursor to click my user image to log in. What should I do?
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Tamate46 wrote:
now I can't play it as it his
Not sure what you mean by this. Why can't you play it? -
HT3209 i downloaded a rented video, never watched and now i can't find it to watch
I downloaded a rented video that I never watched and now I can't find it to be able to watch it.
Depends,where did you download it to? If on a device, check your Video app.
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I moved all my music from c: drive(because it was full) to an external harddrive and now itunes can't find any of my music. Is there a way to get Itunes to find music on external drive without having to place all the music back onto the c: drive? Thanks
Hopefully you moved the entire iTunes Media (or iTunes Music) folder to a new path on your external drive. Copy your iTunes library folder out to the root of the external drive, e.g. X:\iTunes (where X: is your external drive), then move the media folder inside it. Hold down shift as you start iTUnes and keep holding untila asked to choose or create a library. Choose the library at X:\iTunes\iTunes Library.itl. Should all be good.
Failing that, download and run my FindTracks script and point it at the new location of your media folder.
tt2 -
I deleted some videos on my ipad before synching with my library, and now I can't find them. How can i get them back?
Do you live in the United States? If you do then you can download them again for free - as long as the movies are available for free downloads. Apple has not forged agreements with every movie studio yet so you just have to check.
Launch iTunes, and tap on the purchased tab. In the upper left corner you will see a "View" button. Tap that in order to toggle among music, TV Shows and Movies. Select Movies and then see if the movies appear. If they do, tap the Movie icon and then tap the cloud icon next to the icon in order to begin the download.
You have to use the same Apple ID that you used to purchase them.
If you do not live in the U.S. then you will have to purchase them again. -
I saved an iMovie to DVD and now I can't find the original working files in iMovie Project library to make additional edits. What happened to the files? Thx!
Did you do the moving of the image file in the Finder or do you have a reference library as asked by Larry? In either case moving the files is a recipe for disaster as you've found out. You must either move the files back to their original locations or try to get those photos back into iPhoto as follows:
1 - Find the folder you moved the files into and COPY it to the Desktop.
2 - in iPhoto delete the photos that you're having the problems with as you normally would even though you can't see see them. Also delete all the photos that are in the folder you moved the other files into.
3 - drag the folder on the Desktop into iPhoto to import them as one event. If you get a duplicate warning I'd let it import the duplicate and use Duplicate Annihilator to find them so you can cull out the duplicate you don't want.
Other than that you might have to start over from scratch as follows:
Creating a new library while preserving the Events from the original library.
1 - Move the existing library folder to the desktop
2 - Open the library package like this.
3 - Launch iPhoto and, when asked, select the option to create a new library.
4 - Drag the Originals folder from the iPhoto Library on the desktop into the open iPhoto window.
OT -
I had 900 songs on my computer which i saved to the icloud. My computer was given to my kids and now I can't find my music. Please help
How did you save your music to iCloud? Did you subscribe to iTunes Match?
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I synced my ipod to my laptop and now I can't find my music help. I called the support but was told that that help expired. I did not even know I had that offered to me HELP!!!!
You may be able to redownload your iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
BTW, did you sync to the laptop before? Yu can only sync to one iTunes library. If you sync to to another library the iPod will be eerased and it contents replace with what is in the iTunes library on the computer. -
Help!!! I installed the 10.5 update and now itunes can't find my library or recognize my devices. Running on Windows 7.
For moving your iTunes library, I recommend this method...
Assuming you use the iTunes default settings where iTunes copied added items to your iTunes folder and organizes your library (meaning - everything is all self contained in the iTunes folder), then all you have to do is drag & drop your iTunes folder (not just the iTunes Music folder you find inside the iTunes folder) to the external drive and copy the entire thing.
If you want to test that it worked or would like to actually start using it from that location instead, use these instructions when you start iTunes to point it to the new location...
How to open an alternate iTunes Library file or create a new one
http://docs.info.apple.com/article.html?artnum=304447
If you are just testing, then close iTunes after you verify it works, and restart iTunes again with the same instructions and point it back to your internal drive (original) location.
Back up your iTunes library by copying to an external hard drive
http://docs.info.apple.com/article.html?artnum=307074
Patrick
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