I rented Pacific rim yesterday in my Apple TV and watched part of it and them stopped. Now I am checking in my mac to watch the remaining part with iTunes but I cannot see the movie here.
I rented Pacific rim yesterday in my Apple TV and watched part of it and them stopped. Now I am checking in my mac to watch the remaining part with iTunes but I cannot see the movie here.
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.
Similar Messages
-
I bought a movie via itunes but i cannot see it. why?
I bought a movie via itunes but i cannot see it. why?
When did you buy, and what did you buy it on (computer, iOS device), and by 'cannot see it' you mean ... ? If you've just bought it then it should have downloaded onto the device/computer that you bought it on - so into the Movies part of your iTunes library if using your computer, the Videos app if using an iOS device.
If it's a film that you bought it in the past then you might not be able to redownload it if you've changed countries since buying it, the rights-holder doesn't allow redownloading, or if it's no longer in your country's store. -
I can see my Airplay device in iTunes, but I cannot see it in Sound Output list. How to fix it?
I have Bang&Olufsen Beoplay A9 and using it with my mac air OS X 10.7.5
my problem is I can see my Airplay device in iTunes, but I cannot see it when I go to System Preferences > Sound > Output and because of that when I play a song from youtube, sound comes from my laptop. How can I fix it? thanks in advanceHello there sjbrosjbro,
It sounds like you are not able to print to your printer because it keeps timing out when you try. I would use the troubleshooting steps from the following article to help you get that printer going again. It may be something as simple as re adding the printer if you've already restarted both the printer and the computer already:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
Thank you for using Apple Support Communities.
Take care,
Sterling -
itunes could not be connected to ipad because it is locked with a passcode, i must enter a passcode on the ipad before it can be used with itunes but all i see is "iPad is disabled connect to itunes" I have a passcode but nothing shows on the screen
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
This has been going on for a long time.
Note: I've been hoping that each updates and itunes would fix this, but they didn't.FexchanK wrote:
This has been going on for a long time.
Note: I've been hoping that each updates and itunes would fix this, but they didn't.
That's usually trouble with the Segoe UI fonts on your system. If you're running XP or Vista, Vortical's procedure in the following post usually fixes things:
http://discussions.apple.com/message.jspa?messageID=12594070#12594070
Windows 7 is trickier. Have a read through the (rather long) topic that Vortical's post shows up in for descriptions of various possible Windows 7 issues that can cause this, and their treatments. -
I have an ipod touch that i would like to restore to factory settings. Having said that the ipod is locked for over 1,000 minutes and i do not know the password. I know the trick of holding down the lock button and home button at the same time until the "Connect to iTunes" message pops up, but the lock button on my ipod does not work. Is there anything i could do? I really could use some help im very stuck!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
someone help
Please follow the steps in this article to resolve your issues.
http://support.apple.com/kb/TS1275
- Greg -
I can get my music, movies and tv shows to play through my apple tv, but I cannot see my photo stream on my apple tv. What can I do to get my photos to show up on the TV?
I have a mac and wireless internet.Because you've got music and movies streaming to your Apple TV, I know you've authorized Home Sharing under the file menu of iTunes. But under that same iTunes file menu you must also go to the "Home Sharing" pull-down and select "Choose Photos to Share With Apple TV". You can select All photos, or just specific albums. Maybe worth saying again that this is done from iTunes and not iPhoto.
If you've already done this and still no photos on AppleTV, check to see that your photo file names (previously imported into iPhoto) have valid suffixes (such as photo.jpg). Without that valid suffix, iPhoto on your Mac will show the photo just fine (courtesy of the hidden Type Code embedded in the photo file), but AppleTV will not.
Good luck and let me know if either of these worked. -
i don't see rental tab on movie section on library so I can not continue to watch the movie i rented yesterday
Hello edcarde
If you cannot find your rental by searching iTunes and the time has expired, then report the issue to the iTunes Store by following the steps in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
I downloaded a rented movie in hd to my ipad2 but can't find it to pay through my apple tv now. How do I watch the movie?
Rented movies downloaded to an iOS device cannot be transferred to any other computer or iOS device. Are you sure that a rented movie, downloaded to an iPad, can be airstreamed to an Apple TV?
-
I rented a movie on my Apple TV and now I also want to watch the movie on my Mac. How do I access the rented movie without having to rent again from the Mac?
Welcome to the Apple community.
If you rent a movie on the Apple TV, then it can only be watched on the Apple TV. If you want to watch movies on multiple devices, you need to download it to your computer, where you can then transfer it to other devices or stream it to your Apple TV as well as watch it from your Mac. -
I rented a movie (dark shadows) but I can not see it, because a message appear "Problem loading...try again later". Is not a problem connection. I tried a lot of times to watch the movie and I didn't can.
Thanks
CelesteI rented a movie (The Hobbit)...but it stops loading.
The movie costs CHF 7.50.
A phone call to the support team costs CHF 46.-- !!!!!
What do you think I will do?
Pisella Verde -
My iPad screen has gone black. I have tried resetting it with the sleep and home buttons and it only flashes the apple on the screen for a nano second and then it goes black again. I can even hear notifications arriving, but I cannot see anything...I'd rather not reset it to the factory settings as I have a lot of things I worry about using. Either way seems to me that the system itself is working since I can hear it working, but its the screen that isn't. It has not been dropped and has been in a case for years! Please help!
When the power is on and I press the home button, I can slide my finger where the slider bar "would be" and it makes the noise as if its "opening" flashes a blue screen then returns black...
-
After software update, I can see the songs on iPod nano in iTunes, but I cannot play/move the songs from iTunes.
Is the "software update" for iTunes 12? Or something you did to the iPod?
-
Hello I have problome with YouTube on my apple tv. When I add playlist on my Mac I can see the movies and play them but I can't see the movies on my appletv only the name of the playlist and I am can't watch the movies. Anyone know the problome? Please..
Geesh - all this information and no one has any clue to this? Not even someone from Apple?
Can someone at least point me in the right direction?
Maybe you are looking for
-
How can I transfer the songs I have purchased on my iPad onto my iPod via iTunes???
I just bought an iPod shuffle and would like to transfer the songs that I have purchased on my iPad onto the iPod shuffle. I don't know how???????
-
What can I do. I have been having difficulty calling with my Lumia 720. The screen will just be stuck. I could neither scroll up or down, until I remove the battery and start all over again. This is getting embarrassing for me. I need an urgent respo
-
Does each employee will have an independent vendor account?
Hi Experts, Happy New Year We have posted our payroll results successfully. But there was one correction has to be done i.e we are recovering the festival advance from employees. The recovery has to be posted to respective vendor accounts. But in rea
-
I am trying to avoid duplicates in a JTree and don't think I should have to loop through all the objects and compare them for every new entry. I would like find a way to compare the label of an existing object with the one I'm about to add to the tre
-
Is Firefox compatible with Windows 7 Professional?
I downloaded Firefox Setup 5.0.1, and when I try to run it, I get the error: "Firefox Setup 5.0.1 is not a valid Win32 application." I am on a Dell Optiplex 380 running an Intel Core2 Duo CPU, 32 bit operating system.