I rented The Croods and when I go to watch it, it won't load

I rented The Croods on my iphone and when I go to watch it, it won't load

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

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HT1600 I get the menu and can pick a movie but then it won't load and displays an error message

I get the menu and can pick a movie but then it won't load and displays an error

What version of iPhoto do you have installed? Is if one of the versions shown as not compatible in this screenshot?
If it is then go to the App Store and download iPhoto 9.5. It will be free if you have an iPhoto 9 or later verson currently.
OT

HT1349 My computer popped up with an update from iTunes several days ago. I downloaded the update and when I went to open iTunes, it won't open. I've tried to download again from the website, but it still gives me this error message. Missing MSVCR80.dll

My computer popped up with an update from iTunes several days ago. I downloaded the update. When I went to open iTunes on my computer, it gives me the following error messages...
Missing MSVCR80.dll file.
Error 7 (Windows error 126)
I tried to download iTunes again from the website and repair the problem, to no avail. I've tried several times, but cannot get it to open. I have a Windows 7 machine. My iPhone 5 and iPad work fine and have not asked me to update. I've never had a problem with iTunes before. I hate to delete it entirely from my computer and start over. I'm afraid I'll lose all the music I have downloaded there. What do I do?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I bought a movie through my ATV and I am now trying to find it in my IPad. My problem is it only brings up music in the cloud and when I go to look on iTunes to renown load it, it wants me to buy it again. Anyway to get them on my IPad?

Hello all,
I recently bought a movie through my ATV. While I was working I tried looking for it on my IPad to watch , but was unable to locate it. I searched under the purchased section, but was only able to find my music. I went back onto ITunes to try an redownload it and it wanted me to purchase it again. There was also no warning with the movie eevn when I looked again about it not being available with the ICloud. With my tv shows such as The Walking Dead it would let me redownload it through ITunes. Anybody else have this problem?

I also live in the United States so redownloading shouldn't be a problem.

I downloaded an episode of a show and when I try to watch it, it says "Cannot load video". What do I do?

I just restarted my iPod, bought an episode of a show and tried to watch it but it keeps on telling me that it can't load the video

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- If you can redownload it by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
The delete and redownload

I downloaded a movie. It isn't in video app nor iTunes. I tried the settings general restrictions and it isn't restricted. I am positive I rented the movie because when I go back to iTunes and press rent it says that it has already been rented.

I downloaded a movie. It isn't in video app nor iTunes. I tried the settings>general>restrictions and it isn't restricted. I am positive I rented the movie because when I go back to iTunes and press rent it says that it has already been rented. How do I get to this movie?

Having the same problem. Watched 25 minutes of a rental and it stopped with the message"unable to load video"
Using current version IPad mini.
Ios7 is HUGH PIECE OF CRAP!!!!

HT200109 I just got ATV3, rented a movie and when I tried to play it it said "an error has occurred. Try again later". What does that mean?

I just got ATV3, rented a movie and when I tried to play it I got the message "an error has occurred. Try again later". What does that mean?

What is your connection like (use speedtest.net)?
Check for interference using istumbler or netstumbler
Make sure your DNS is set correctly (settings - general - network - congifure DNS - automatic)

I have rented a moovie, but when I want to watch it on my Ipad, it says that I have already rented it and that I have to go to downloads to manage my downloads. I do not have such a file.

I have rented a moovie, but when I want to watch it on my Ipad, it says that I have already rented it and that I have to go to downloads to manage my downloads. I do not have such a file.

If you tap downloads, you should be able to see the progress of movie download.

My phone will randomly disconnect from the wifi and when I retype the password it says it is wrong. It will eventually work but I have to wait for a message to pop up on my screen to allow me to retype the wifi password.

When I first got my phone it worked perfectly fine with the wifi. Although later on I began to have problems connecting it. It will randomly disconnect from the wifi and when I try to retype the password it tells me it is wrong, although it is right. It will eventually work but in its own time, a message will pop up and allow me to type in the password and it will work. But sometimes it takes an hour or more and sometime it takes 10 minutes. I've seen where other people have had this problem but I don't know how to fix it. I'm not sure if it's an issue with my phone or if it's with my wifi. Does anyone know how to fix this?

Does this happen with all Wi-Fi hotspots? A specific one?
Have you tried forgetting the Wi-Fi connection and then reconnecting to it?
What about power cycling the Wi-Fi router?

I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM

I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM card and need to disconnect and insert my SIM. I don't understand why this keeps happening and it's been going on for a wile now. I have tried over and over again to get this iPhone to work but nothig is happening. I've even gone on the website for support (apple.com/support) but cannot find anything that will help me with this situation. Can someone please help me find a solution to this problem? I have been without a phone and do not have money to buy another one and it is crucial for me to get it fixed. Thanks.

wesb
What computer operating system is involved in the Premiere Elements 11 and 13 issues? Same computer or different ones? Are you installing from purchased download installation files or from purchased installation disc? Does Premiere Elements 11 work completely on this computer whereas 13 will not?
Let us go through the typical drill so as to take nothing for granted.
1. Does the problem exist with or without the antivirus and firewall(s) disabled? Are you working with an individual home computer or in a
school or company network?
2. Are you running the program as Administrator and is there any "domain" account involved?
3. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed on the computer with Premiere Elements?
Let us start by ruling in or out any of the above, and then we can decide what next.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

Hello, Im new to this website. Im having issues with my Macbook. I have the old 2009 model Macbook and it is our schools macbook. The school just upgraded these MacBooks to OSX Mavericks and when i try to open Minecraft it won't let me. It says no jd

Hello, Im new to this website. Im having issues with my Macbook. I have the old 2009 model Macbook and it is our schools macbook. The school just upgraded these MacBooks to OSX Mavericks and when i try to open Minecraft it won't let me. It says no jdk installed. I also try to install Java SE runtime but half way through the Software Update it says cant download software because of network problem but I'm connected to the internet and i can browse stuff just fine. Can any one help with my problems. P.S. I don't know the administrator password or stuff like that. And yes we are allowed to play games and stuff on these laptops but only at home not at school so don't tell me i need to focus on school and not games.

Since you updated the operating system, it is probably Minecraft is missing certain files that ware remove or are not longer comparable with the new version of the OSX. what I recommend, is to check is there is an update for Minecraft and install that. If there is not update available, probably the best thing will be reinstalling Minecraft. Hope this will help you.

After aborted rebuild in Mail: I can see and select the message in the center pane and when I click on it to display, I get "Loading" text, but nothing comes up

I have searched quite a bit to find a resolution to this problem, with no success. Any help would be appreciated.
I decided to rebuild my inboxes by following this advice: http://support.apple.com/kb/PH11704. The rebuild took several hours and at 96% (4 minutes remaining apparently), the indexing froze (that is, after 8 hours, the message was still telling me "4 minutes left"). I forced quit mail, restored the previous Envelope files from the trash, and everything seemed fine.
However, since this failed attempt, I can see and select the message in the center pane and when I click on it to display, I get "Loading" text, but nothing comes up. All messages in my various inboxes have the reloading problem, EXCEPT messages that I downloaded since the aborted rebuild (in other words, there are about 40 messages that I downloaded since I tried the rebuild and I have no problem with these). The other 70,000 messages however wont load, even though I can see them in the centre pane and spotlight has no problem finding them and showing me their contents (when I hover the mouse over the message). When I click on the message in spotlight, mail opens and the loading problem re-occurs.
Since then, based on various suggestions I found for similar issues, I have used Disk Utility to verify and repair permissions and the drive. I used Onix to rebuild the Mail index (that only took about a minute - I am not sure how to interpret this when compared to the hours the rebuild took with Mail). No joy, I still have the same problem. I even restored one of my inboxes via Time Machine and the same issue with loading continues.
I am using ML 10.8.2. I have a combination of IMAP accounts (work) and POP accounts (personal). The issue of loading occurs irrespective of the account.
I am baffled and am now considering migrating to either Thunderbird or Postbox 3 to try and solve my problem. I prefer to stay with Mail. I should note also that I am using MailTags with Mail (http://www.indev.ca/MailTags.html), although I have not used any of the features. I upgraded to ML from SL about 2 weeks ago. It was very smooth and there appear to be no issues (not sure how helpful this is and probably not at all related to this issue).
Any suggestions much appreciated!

Maybe these will help:
https://discussions.apple.com/message/17677533#17677533
https://discussions.apple.com/message/18324129#18324129
https://discussions.apple.com/message/18203126#18203126

After changing the battery in my iphone 4s, the phone will not boot up. I only see the apple and when it sits for a few minutes, a code shows above it. What is going on? Did I damage the phone by replacing the battery?

My sister gave me her iphone 4s for my son. It needed a new battery so, I bought one and replaced it. after doing so, it will not power up. I can only see the apple on the screen and when left for a few minutes.... 10 lines of numbers and codes show up at the top of the screen. Did I ruin the iphone by replacing the battery? Was a simple switch so I don't understand what is going on. Have never had one of these before.

iPhones are not user servicable.
Take the device to a competent repair person or buy a new one.

I upgraded to OS Yosemite on my MacBook Air...and I cannot upgrade the Adobe Flash download that Adobe keeps asking me to download. I get the screen and when I click on the icon it just creates a new window but not download. Thoughts?

I upgraded to OS Yosemite on my MacBook Air...and I cannot upgrade the Adobe Flash download that Adobe keeps asking me to download. I get the screen and when I click on the icon it just creates a new window but not download. Thoughts?

I just tried the link and it is just fine. If the GateKeeper pops up then open Security & Privacy preferences, click on the General tab, set the last radio button to Anywhere.

HT5714 im trying to download the childish gambino "because the internet" and when i go on my ipod 4th gen and into the itunes store then to the album it'll say purchased but i go to my music and its not there how do i download it?

I have pre ordred the Childish Gambno album "Because the internet" and when i go to the itunes store on my 4th gen ipod touch and go to the album itll show a purchesed but when i goto my music none of its there. how do i download a pre ordered album on my ipod?

You have 15 minutes from originally posting to edit a post - you will get an Edit button at the bottom right of a post. I've asked the hosts to remove it as it's not outside of the limit.
Do you get any music showing under the Purchased link for downloading ? If you do, but not that album, then is it hidden : http://support.apple.com/kb/HT4919 ?

I rented The Croods and when I go to watch it, it won't load

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