I rented the movie "Green Hornet". It was downloaded but when i try to play it black screen shows up for some time and then I'm the home screen.
I rented the movie "Green Hornet". It was downloaded but when i try to play it black screen shows up for some time and then I'm the home screen.
Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari
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I am having the same issue. And today, I noticed that when I was talking on the phone, the volume went down low. I had to reboot the phone, so that the volume was up again. Mostly, though, it's my music that I am having issues with.
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See:
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Are you getting an "iTunes has stopped working" message after the black, screen? Or is something a bit different going on?
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Help!!
Where have you downloaded them, on your computer or on a device (e.g. iPad, iPhone or iPod Touch) ? If on a device then where are you trying to play them - they should be in the Videos app, the iTunes app is just the iTunes store on an iOS device and only contain the store's preview.
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Hello Jtc66,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Have a nice day,
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I'm having trouble instaling a printer driver for my Canon MG5220. I downloaded the latest printer driver from the Canon website (10.67.1.0) and installed it on my Intel iMac. It said the installation was sucessful, but when I try to add a printer, no go. The printer does'nt show up. I'm fairly new to the Mac, after switching from windows. I'm running Snow Leopard 10.6.8.
Hold down the option key and select
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.Apple sent me an email saying it was available but when I try to donwload it I get a message saying I already did. I checked the store menu and it indicated that there is nothing available to download. I don't have the songs or the album showing in Itunes anywhere. Not sure what to do.
Hi OverratedBacon,
Thanks for using Apple Support Communities. I would first try downloading the songs from your past purchases by following the appropriate steps here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you're still unable to receive your preorder, you may want to report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
while i was updating it was failed for 3 times and then i started to update it again and then it was showing as the product verification could not be verified and the product verification may be damaged or not signed
Mavericks installer can’t be verified
Mavericks Installer can’t be verified (2)
Try running the combo update.
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Hi,
I scoured the web looking everywhere for a solution to this.
Exit Code 15
OSX 8.5 with Work@Home DVD media for CS6
I followed instructions to run 3rd party cleaner software
I tried the adobe removal tool
removing all copies of adobe software manually
installing from a new account, safe mode, plist everything suggested that i found did not work.
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Smokey -
I just received a brand new iPod touch as a gift. But when I try to play music on it the speaker is extremely slow. When I plug in headphones I hear nothing. Tried multiple headphones. Tried a restore. It never dropped or anything
Try here:
iPod touch: Hardware troubleshooting
You said you restored the iPod. Was the restore successful, that is, it went though all the steps without errors?
Try a restore to factory settings/new iPod if yuhave not doe so so far.
Are you using the headphones that came with the iPod? Are you inserting the plug fully
Have you tried another set of headphones in the iPod?
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I transfered all my games from my iphone4s to my ipad, but the game progress is lost.... I signed on to game centre it shows all my scores and progress but when i try to play with the games, all my progress and scores disappears... can anyone help???
Hi bubbles213,
The best way to move information from one iOS device to another is to back up the device using iCloud or iTunes (or both), and then restoring the new device from it. This article will walk you through the steps:
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Cheers,
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i have music i have put on itunes from cd's i won but when i try to play it or update my ipod it says cannot find file and have to locate it why is this
Because the file are no longer where they were when they were imported into your computer and added to your iTunes Library.
Did you move, rename or delete the files after adding them to your iTunes Library?
Do you use any other programmes, which may have moved, renamed or deleted the files, for example, Windows Media Player?
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I can download ok but when I try to Play movie I get error -42110, can anyone explain why and how to resolve? I have restarted my machine and all installations are up to date
From iTunes: Advanced iTunes Store troubleshooting - Apple Support :
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
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