I rented the movie "One for the Money" but it isn't on my computer, what should I do?

I rented the movie "One for the Money" but it's not in my iTunes. iTunes said that I downloaded the movie but it's not on my computer. what should I do? i also rented the movie "The Vow" but it keeps telling me there was an error in the download, but it won't specify what's wrong so that I can fix it.

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