I rented to movies, was charged by apple but the movies will not play, what should i do?

i downloaded the movie from itunes and then when i went into to my purchased on my ipod, i clicked the movie to strat playing and the screen went blank and then quit and went to the desktop.  so i plugged my ipad into my computer and now the choice of clicking on the rented movie is gone.  i paid for this movie, now what do i do?

Hi Corinne,
In iTunes, log into your acount and goto Purchase history. Loocate the movie and to the right should be a link to report a problem. A rep from the iTunes store will hopefully resolve the problem.

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