I repeatedly install Flash 11 only to be told I need to install it to view video

After apparently successfully installing Flash 11, when I try to view video I receive a message that I need to install Flash 11.  I have uninstalled Flash 11 and tried again with the same results.  Shutting down the computer and trying again has not helped.  My computer meets the requirements for Flash 11.

Please don't post the same question multiple times!

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