I replaced my hard drive and the entire software is disappered

I recently found out my hard drive was dead and unable to find when I start-up my computer so I went to the computer reapir shop. They said my computer's harddrive was totally dead so they replaced a new one for me. However, wihtout the software. I still unable to turn on my computer. Anyone could help me with it?

Anwering a few questins willl help with this process. What kind of machine do you have and when was it orginally sold? What did they replace, just the inernal disk? What OS X operating system were you running? Do you have a Time Machine backup or other backup? Did you go to an Apple Authorized Service Provider? Did this machine come with re-installation CD-ROMs?

Similar Messages

I replaced my hard drive and the new one seems "loose".

I recently put a new HDD in my 15" Macbook Pro as the old one failed. The new one is this one: https://www.pccasegear.com/index.php?main_page=product_info&products_id=26175 ; Western Digital 500GB 2.5" SATA. I made sure it was 9.5mm which is what was recommened for the MBP.
But when I pick up my MBP and tilt it or flip it over the new HDD kinda bumps against the bottom cover like it's not in there right, which the old one never did. I don't want it to get damaged by rattling around inside the case. I've checked the "brackets" (whatever they are) that hold it in and they're fine, screws are in tight.
Is there anything I can do? Can I stick something between the case and the HDD? Is there something I can put on it to hold it in there firmly? What's up?

4 of them? I think I see what you're talking about. They are still on the old drive, I must have been so eager to get it back up and running that I completely missed that step.
I don't have the right screwdriver on me at the moment so I'll give it a go tomorrow but it looks like that's the answer. Cheers!

HT1473 I recently had to replace my hard drive and lost my iTunes library. Now I cannot transfer the library from my iPod to iTunes on the new hard drive (same computer). How can I complete the transfer?

I recently had to replace my hard drive and lost my iTunes library. When I try to transfer the content from my iPod to iTunes on the new hard drive (same computer), it would only let me transfer iTunes store purchases. How can I complete the transfer of all the content on the iPod back onto the computer?

Recover media from iPod
See this post for options on moving your iPod data back to your computer.
tt2

I had to replace my hard drive, and I don't have access to my sync code to get my bookmarks into my new browser. How do I get my sync code if I don't have the original email containing it?

I had to replace my hard drive and need to get my bookmarks from my sync account, but I don't have access to my sync code. How do I get it or can you send it to me again. It was in my email on my bad hard drive. Thanks.

Intertech Design wrote:
Where do I get the specially assigned serial number????? I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
Follow the prompts at the link provided by Ned.
Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
It's free for existing owners of CS and CS2. Nothing more to purchase.

I had to replace my hard drive and can't get my Photoshop CS2 9.0.2 to activate. I have tried both the phone and the website and have both the serial number

I had to replace my hard drive and can't get my Photoshop CS2 9.0.2 to activate. I have tried both the phone and the website and have both the serial numbers. I can't find a number that works to speak to a live person at Adobe. I need to reduce the pixel size TODAY on some photos and need the program. Is there another way to reduce pixels if I can't get my Photoshop running today?

Intertech Design wrote:
Where do I get the specially assigned serial number????? I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
Follow the prompts at the link provided by Ned.
Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
It's free for existing owners of CS and CS2. Nothing more to purchase.

I replaced my hard drive and then tried to reinstall adobe creative suite and it tells me that the serial number is invalid, what do i need to do?

i replaced my hard drive and then tried to reinstall adobe creative suite and it tells me that the serial number is invalid, what do i need to do?

You will need to contact Adobe directly:
Contact Customer Care
What version?

I just replaced my hard drive and restored everything from Time machine. However, I am unable to open iphoto and the following message appears Your photo library was not found. Do you want to find your iPhoto Library?

I just replaced my hard drive and restored everything from Time machine. However, I am unable to open iphoto and the following message appears Your photo library was not found. Do you want to find your iPhoto Library?
Where do I find this library?
thanks
Shak

Twas quite a hassle if I am honest which was eventually resolved but I don't feel qualified to help anyone through the process as it required a trip to my local apple store and a genius bar appointment.
Personally, I would do anything like moving pictures out of folders etc. Certainly not creating a new users. i don't think that is an elegant solution
Try the following which MAY just about rescue the situation for you but if they don't work you may have to do something more drastic.
(1) Holding down Cmd & Alt at the same time, start iPhoto by clicking on the iPhoto icon. From the resulting menu choose Rebuild photo library by selecting all available options given to you and then pressing REBUILD!
If that doesn't work
(2) Fire up Utilities. Go to migration assistant. Chose 'From another Time machine back-up'. Open the 'Users' option that comes up next and from there select Pictures, then uncheck everything else like Applications etc (you don't want to do a full migration of everything) and click go.
If that doesn't work, take a deep breath and this step is rather complicated but it worked for me. First of all close iPhoto! Then go to new Finder window.
From the Finder window choose Pictures, then iPhoto library, press CMD and the letter i. It brings up a new window. Go to Sharing & permissions. From there select the padlock to unlock settings. and then select User account, then press the 'cog' icon next to +/- abd choose Apply to enclosed items.
This may take a while. Once completed, re-open iPhoto.
And that should (I stress should) cure it.
Good luck.

I replaced my hard drive and lost iPhoto. Is there a way to retrieve? I can not find the starter discs that came with my Macbook Pro.

I replaced my hard drive and lost iPhoto. Is there a way to retrieve? I can not find the starter discs that came with my Macbook Pro.

Customer Service: Contacting Apple for support and service - this includes international calling numbers. You can purchase replacement discs from Apple.
Or, you can upgrade to Lion or Mountain Lion:
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

I had a repair done at the apple store where the replaced my hard drive and copied my other hard drive over to the new one. Everything is fine except the time machine wont reconnect to my old file and is trying create a new file but not enough space?

I had a repair done at the apple store where the replaced my hard drive and copied my other hard drive over to the new one. Everything is fine except the time machine wont reconnect to my old file and is trying create a new file but not there is not enough space for both files files? Do I need to do something to have it continue to update my old file instead of recreating a new one?

Depending on what version of OSX you're running, and how the data was transferred, you may be out of luck.
If you're running Lion, and your backups were made to a directly-connected external HD (ie, not a Time Capsule or other network location), you may be able to get Time Machine to "associate" the new disk with the old backups. See #B6 in Time Machine - Troubleshooting, especially the pink box there.
If you're running Snow Leopard, you might be able to do a full system restore of your backups to the new HD. See Time Machine - Frequently Asked Question #14 for detailed instructions. That should leave a "trail" that Time Machine can follow to "associate" the new drive with the old backups. Unfortunately, that doesn't always work, and there's no way to do it manually, as there is with Lion.

TS1717 I replaced my hard drive and reloaded itunes. Now I get a message thatitunes library.itl cannot be read because it was created by a newer version of itunes. What do I do?

I replaced my hard drive and reloaded itunes. Now it won't open and I get a message that the file itunes library.itl cannot be read because it was created by a newer version of itunes. What do I do?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
EDIT: My apologies ... it'd be better to start straight in with the following user tip:
Empty/corrupt iTunes library after upgrade/crash

I replaced my hard drive and I backed up my files on an external hard drive but when I reloaded my iweb to my imac none of my files were on it so I can't make changes to my Published web site have I lost my files what can I do

I replaced my hard drive and I backed up my files on an external hard drive but when I reloaded my iweb to my imac none of my files were on it so I can't make changes to my Published web site have I lost my files what can I do

By default iWeb keeps its data in (user)/Library/Application Support/iWeb in a file named Domain. Without this file you cannot proceed (other than by recreating the site from scratch using the published version as a reference) so you need to locate it on the original disk.
To confuse matters, Apple have hidden the user’s Library folder in Lion and Mountain Lion to casual viewers, in an attempt to stop new Mac users messing their machines up. To access it, in the Finder go to the ‘Go’ menu and hold down the Option (Alt) key; the Library folder will appear as a choice.

I had to replace my hard drive and when I plug in my iPad, itunes says it is synced with another computer, and asks to erase all my data. Help!

I had to replace my hard drive and now when I plug in my iPad, itunes says it is synced with another library

That is because the iPad can only "sync" to one iTunes library at a time. You can move all of the iPad contents into a new iTunes library. This discussion will give you a lot of useful information.
https://discussions.apple.com/thread/3305461
This one is Mac specific - not that it is any different except for the iTunes menu.
https://discussions.apple.com/thread/3445538?start=0&tstart=0
Remember to authorize the computer in iTunes first - From the iTunes menu go to Store>Authorize this computer.

How do I retrieve my purchased songs and playlists from my iTunes account? I have just had to replace my hard drive and have lost pretty much everything!

How do I retrieve my purchased songs and playlists from my iTunes account? I have just had to replace my hard drive and have lost pretty much everything!

You can redownload your iTunes store purchases, but you'll need a backup to recover the playlists.

Replaced my hard drive and can't get snow leopard back...

I replaced my hard drive and reinstalled the operating system using my "Leopard" install CD. But I had purchased "Snow Leopard" and now have no idea how to get "Snow Leopard" back. Itunes won't work for some reason...everything else is fine. I do have my time machine...but I had so much junk on their I don't want to just restore it... I want a fresh computer with what I had purchased..."Snow Leopard"...so that I can maybe upgrade to Mountain Lion.
Can someone help?

You need to reload it from the DVD you used to install it. If you've lost that, the online Apple Store sells them.
(72872)

I just replaced my hard drive and restored everything from Time machine. However, my itunes is empty. No music, movies etc are there. Please help thanks

I just replaced my hard drive and restored everything from Time machine. However, my itunes is empty. No music, movies etc are there. Please help thanks

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Windows images, but you get the point. Depending on the age of your library the library file might not include the .itl extention. Make it match the file you are replacing.
See MusicFolder Files Not Added and Super Remove Dead Tracks for tools to catch up with any changes since the backup file was created.
tt2

I replaced my hard drive and the entire software is disappered

Similar Messages

Maybe you are looking for