I replaced my iPod, now I get error 9808 and cannot connect to Itunes store or sync my ipod
Hi
I replaced my iPod, but since then I have not been able to sync it to itunes. When I try and go into store it gives me an error message 9808 "check connection". How do I solve it:?
are you signed in to those stores? do you have them restricted in settings, restrictions?
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Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automatically. Please help.
Thank You.See:
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Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.
Cured the problem! Reinstalled an earlier version of itunes from oldapps.com (version 10) now everything works as it should. I would suggest that if you are experiencing these problems that you do the same. I must say that it is a brave business decision on behalf of apple to effectively lock out all windows 7 users from their products and sales channels and I can only wish them luck in this very shortsighted policy.
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When I try to connect to App Store, I receive an error message stating, "cannot connect to iTunes Store. I show 3 bars on my wifi connection? Can someone help...why if I tap App store, does a iTune error message display?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
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App store updates I get an error that says "cannot connect to iTunes Store"
On my iphone under the App store updates, I get an error that says "cannot connect to iTunes Store"
Thanks for responding turingtest2 - I finally worked it out (no thanks to Apple!) - I am in South Africa at the moment and availability of content here is very limited (it seems) according to the bloggers - when I looked there is a tiny faint grey note at the bottom of http://www.apple.com/za/itunes/download ...
it seems to pick up South Africa and the UK - in fact I have set up an alternative UK apple ID so I suppose it sees my ipad, checks my "accounts" and constructs the note accordingly? Weird.
It would have been REALLY helpful to have a clear indication of content availability when setting up the South African account. I have found the several places where the experts explain how to work around this problem with fake US addresses and voucher payments. I don't want to do that.
I have to say that my limited experience with iTunes and Apple over three years (previously on PC/Windows) is way below what I would expect from Apple inc ... this incident must have wasted four hours of my life ... -
I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load. When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store" I have many other apps I've loaded and upgraded just fine. However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy. How can I update Cleartune without buying it again?
Hi all,
This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
Now that I know what the issue is, I'll make sure I use one ID all the time.
Thanks,
Steve -
My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!
Can't connect to the iTunes Store
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I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message: "cannot connect to iTunes Store." How do I correct this problem?
That's because there are not enough apps that use Passbook yet. Wait.
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when i try to report a problem purchase to itunes i keep getting a message saying 'cannot connect to itunes store' or 'cannot connect to server' dispite being able to visit the store to make purchases. is this just a scam by itunes not to engage with problems?
"is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/ -
when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!
Hello Ducati848,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
Please contact me ASAP - having an issue on iphone 4 - app store trying to download a free solitaire application and it give an error message that cannot connect to itunes store
[email protected]
817-999-1812 Joe or Jeana JonesHello, perhaps this may help: http://blogs.isaserver.org/shinder/2006/03/05/explanation-on-the-502-error-to-de lta-and-sun-sites/ the comments have some specific references to iTunes.
The issue is that it's almost certainly a problem with your firewall/proxy and not iTunes so you might be hard-pressed to find help here as suggesting help for private LAN infrastructure is not the same as suggesting help for iTunes. Usually I'd suggest turning the proxy off and work your way backwards to find out where the problem is but I guess this isn't possible.
Anyway, have a look at the link and see if it helps. -
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
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when i click on itunes on my ipad2 i get the error ..'cannot connect to itunes'...I'm able to access podcasts and itunes U but not itunes store..my apps store and safari are also working perfectly but don't know whats the issue with i tunes store...i use an airtel broadband connection through a wifi router..pls help
I was having this problem. The settings on my wireless router was set to hide my IP address so it wouldn't connect. When I changed that, I connected no problem. While this is annoying since I don't want my IP address to be out there, I just switch my router when I need to connect to the App/iTunes Store. Hope this helps. It worked for me.
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Receiving the above error in the title...please help
Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this: go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps. -
In App Purchase Error, ( Transaction Failed Cannot connect to iTunes Store)
O.k. on my iPhone when I'm in an app I tried to purchase something and it won't let me by saying, Transaction Failed, Cannot Connect to iTunes Store.. But I'm able to use the same app on my iPod touch and I can purchase what I needed.... So can somebody help me figure out what the reason is behind it? Both the iPhone and the Ipod has the same account information and both uses the same computer to connect to iTunes.... So why does one work and the other doesn't? Also its an iPhone 3Gs...
Although you may be using the same iTunes Account, things can get a little strange if you have different AppleID's for each device. On your device, check settings ==> Store. The AppleID for that device is listed there. It can be confusing because syncing to the same iTunes account is not the same as managing App and purchases through the iTunes Store Account.
On your iTunes window the uppe right corner shows which AppleStore ID is logged in. If it turns out they are different, simply log out of the store on iTunes, and log in with the other account. Download the updates. Log out and then back in to the other account.
As an alternative, download the updates on the device they were purchased. Sync to iTunes, and the updated download be transferred back to iTunes and available to the other devices syncing with iTunes.
Or....... if your iPhone is Airplane Mode, turn that Airplane mode off and ignore everything from above.
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