I reported a problem and did not work, what do I do

I downloaded a game from my itunes for windows and went to the iphone, unfortunately, it worked, I was on my itunes, and I reported the problem, but it did not work, what do I do

It makes things easier if you reply on your original thread so that people know what you are talking about : https://discussions.apple.com/message/24121874#24121874 - each post should have a 'reply' button on its bottom right-corner
I've added a reply to that thread.

Similar Messages

  • I have a 4th gen iPod touch that won't power up! I tried all the traditional stuff. I want to know how to tell if the battery is good. itunes see's the ipod in recovery mode. Tried dfu mode and did not work. Any ideas?

    I have a 4th gen iPod touch that won't power up! I tried all the traditional stuff. I want to know how to tell if the battery is good. itunes see's the ipod in recovery mode. Tried dfu mode and did not work. Any ideas? I can hear the PC beep when plugging it in! I suspect a bad battery and trying to charge it ina wall charger made it hot!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
    Apple Retail Store - Genius Bar       

  • My Ipod is stuck in recovery mode with the plug in to itunes thing on the screen I tryed to restore it but I keep getting a error 28 and I tryed to do the reset thing but it did not work what do I do?

    My Ipod is stuck in recovery mode with the plug in to itunes thing on the screen I tryed to restore it but I keep getting a error 28 and I tryed to do the reset thing but it did not work what do I do?

    Hi,
    You could see if this helps...
    DFU Mode / Unable to Update or Restore
    http://support.apple.com/kb/HT1808
    DFU Mode
    Open iTunes and Connect the iPod to your Mac
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time
    After 10 Seconds release the Sleep/Wake Button until iTunes tells you it has Detected an iPod in Recovery Mode...
    The Phone Screen will remain Black... Now Restore.
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • HT1414 my ipad shut off while using my battery is charged and i did itunes restore did not work what now

    itunes restore did not work what do i do now

    Error 13, 14, 35 and 50 (or -50)
    These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    The copy above was copied from this website.
    http://support.apple.com/kb/TS3694#error14

  • My ipod screen does not light, I can see the icons, connects to itunes but it does not even light up the brightness of the screen. I made it the restoration of production and did not work.

    My ipod screen does not light, you can see the icons, connects to itunes but it does not even light up the brightness of the screen. I made him the restoration of production and did not work.
    Please I need to know what do I have to do.
    Regards

    If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
    iPhone and iPod touch: Unable to update or restore
    Note that this requires using the sleep/wake button.  If you are not successful then there is nothing else that I know you can do.

  • HT201412 My ipad has a software problem and does not work, request that it is loaded the software and there is no way that the operating system loads, is not restored. WHAT SHOULD I DO?

    My ipad has a software problem and does not work, request that it is loaded the software and there is no way that the operating system loads, is not restored. WHAT SHOULD I DO?

    This is an iPad user to user forum, so you are not addressing Apple. Depending on how many user helpers are on-line, it may take several hours, or longer, to get a response.
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • Buy chips pokerist were withdrawn money from a bank and did not get what happened chips

    Buy chips pokerist were withdrawn money from a bank and did not get what happened chips
    <Personal Information Edited By Host>

    Provide this information to the program developer using the "Report a Problem" link.  This transaction is between you and KAMAGAMES LTD.

  • The monitor of my MacBook Pro suddenly became all black, I tried to reset but it did not work, what should I do? Why does this happen?

    The monitor of my MacBook Pro suddenly became all black, I tried to reset but it did not work, what should I do? Why does this happen?

    I advise to reply to the one you want to reply to.
    You have had good information here. I will not repeat that here.
    I would like to add:
    you have incompatible software: start in SafeMode, read Woodmeister and see if it is free of issues.
    Akamai is crap software needed or not, Huawei the same.
    It is very possible that the keygenerator you used for generating a key for some softwares has infected your mac.
    The non-regular software with the false key(s) are not compatible probably or generate malware. Luckily you can not update them automatically because the keygenerator blocked the software for contacting the developer... I propose to consider getting rid of those softwares by really good uninstalling.
    You have a beautiful mac, don't degenerate it with crapped software. There are alternatives for expensive software, for example Adobe Photoshop has a free alternative (with a less beautiful interface) in GIMP. And so on.
    Lex

  • I want to play candy crush on Facebook and it says i need latest version of adobe flash player, i downloaded it and it still doesn't work. i uninstalled and re installed and still not working. what is wrong? what do i need to do,

    i want to play candy crush on Facebook and it says i need latest version of adobe flash player, i downloaded it and it still doesn't work. i uninstalled and re installed and still not working. what is wrong? what do i need to do,

  • My iphone 6plus not working not charge but when i run it the first time working half an hour  when you attempt to run it again light up thr screen and showws the apple logo and after the pice screen illuminates red and does not work what do i do now

    My iphone 6plus not working not charge but when i run it the first time working half an hour  when you attempt to run it again light up thr screen and showws the apple logo and after the pice screen illuminates red and does not work what do i do now

    Hello Nadersalah,
    It seems you're experiencing multiple issue with your iPhone. Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    iPhone Repair and Service - Apple Support
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

  • I made an in App purchase in the Cityville game app, was charged and DID NOT GET WHAT I PURCHASED!  How do I get it or a refund?

    I made an in App purchase in the Cityville game app, was charged and DID NOT GET WHAT I PURCHASED!  How do I get my purchase or a refund?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1414 My WiFi want work - tried turning off and restarting and did not work. Tried resetting All Settings and that did not work. Followed Apple Restoring iOS Software and that does not get it working. Help any ideas !!!

    Anyone help,
    My WiFi stays off, have tried turning off: did not work. tried Restoring settings and that did not work. Downloaded iSO 6.1.3 and it still want work. Any ideas!!

    same my iphone also did not work i tried to restore but its not coonected to the internet.pls i need your help too.

  • HT6162 Hi i tride to up date my phone and did not work can i get some help to try again please and thank you, Debra Walker

    Hi I tride to up dat my phone did not work.

    Hello Litlemelt,
    Thank you for the details of the issue you are experiencing when trying to update your iPhone.  I recommend reviewing the following article:
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • How do I replace 3.6.16 with 4.0? Tried Downloading and following instructions and did not work

    I downloaded the installer from the website to my Desktop, clicked on the dmg icon which opened two things; a "drive" icon and a window with the firefox logo/icon pointing to the applications folder. When I dragged the logo/icon into the Applications folder I recieved this message: "A newer item named “Firefox” already exists in this location. Do you want to replace it with the older one you’re moving?" Since I am running 3.6.16, I found this confusing and did not proceed. Didn't want to screw up what I had.
    Is it ok to proceed despite this msg.

    ok, thanks. I'll try again. 20 minutes later.......it worked and all is well. Even figured out how to move the home button back to the left side where I was accustomed to looking for it. For me....an incredible accomplishment! Thanks again.

  • REPORT A PROBLEM link does not work

    I received an email with an invoice for a purchase of 5 apps that I DID NOT PURCHASE. IT'S ALL IN CHINESE AND I DON'T EVEN KNOW HOW TO READ CHINESE. After following a tutorial on how to report a problem, i clicked on that link 'report a problem' next to the apps the thief purchased BUT IT BOUNCES ME BACK TO THE ITUNES SUPPORT PAGE. Unlike the tutorial, it did not bounce me to the 'select your problem' page. I want to report this problem so that I may get a refund on those apps i did not buy ( and do not even have on my ipod! ). Please help me.

    I can confirm that report a problem sends me nowhere when I click it. Funny how when it comes to reporting that it doesn't work

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