I reported this over a month ago, and still no response. Can anyone help?
I bought a song in iTunes on my iPod Touch. It's a Second Generation, if that helps any. When I downloaded it and listened to it; however, I noticed that it wasn't the right song! iTunes had mislabeled it. I reported it to Apple more than a month ago and got the automated reply, but I haven't received any word since then. Meanwhile, I'm stuck with a song I don't want. I tried reporting it again, but I can't for whatever reason. Can anyone help me, please? Oh, the song was Sailing by Pieces of a Dream.
Sorry, but we're all just your fellow users here and can't do anything directly to help. You'll need to conact the iTunes Store again - you can use the form at the bottom of their web page - and report the problem to them again.
Good luck.
Similar Messages
-
I purchased the Creative Cloud over a month ago and cannot get the apps to install. What do I have to do?
Nobody can tell you anything without proper system info or other technical details like what errors/ warnings you actually get.
Mylenium -
I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?
Hello aweirandyski.1975,
Thanks for using Apple Support Communities.
From what you're describing appears to be Activation Lock, a security measure provided by Apple that makes it harder for people to use a lost or stolen device. You will need to enter the password for the Apple ID the device is prompting you for.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Take care,
Alex H. -
Hi there
Hope someone can help me here. I am currently on holidays and my
Kids have disabled my iPad so I now have to sync with my computer.
I don't have my computer handy and want to use my device over the next few weeks
if possible so can anyone help me please
Thanks
Darren
iPad 2 Wi-Fi + 3G, iOS 6.0.2You need a computer.
Suggest you goto the nearest Apple Reseller and ask them to help you. -
I just loaded Lion oxs 10.71 on my I-mac computer, and now my Logic 9 software wont show up it says its not compatible also i cant find my macintosh harddrive icon that is usually shown on dektop and device browser column can anyone help me with this problem.
Mike,
I had a similar issue with Photoshop when I upgraded to both Snow Leopard and Lion. it turned out to be Rosetta is no longer present in the newer OS. Once I upgraded to Lion, Appleworks stopped working after all these years. -
I am over trying to update my iphone! Everytime I do it will not restore and I have to wipe everything and start again. Can anyone help me, I am on a PC
What makes you think I can't use my phone in another country or with another sim. You obviously can't, but we are hardly going to talk about hacking an Apple phone on the Apple site. By the way mine is officially unlocked so can swap sims within seconds.
-
my iPod touch doesn´t react to anything what I do. Theres just a black background and this white loading sign but it doesn´t move. can anyone help me? thank you!
Oh Guten Tag.
If your Home Button works, you should be able to reset - press the Home and Main button at the same time for 15 sec. Then press the main button for 2sec to have it restart.
Do what I said earlier:
I would advice you to go to the link I sent you above: https://selfsolve.apple.com/GetWarranty.do and ask for an exception.
I don't promise that they'll change it but they may, mainly if the problem of the Home Button is going on since more than half a year (still within the one year warranty) and you just explain that you did not know that you could have changed it at the time and now it's completely dead.
If you really want to recover all your stuff and are living in the US, you should go to the nearest Genius bar and see what they can do. -
IPSec VPN brings up login box but will not connect after entering password. Have tried this on both IPAD and IPhone 4. Can anyone help?
Uggh, it's so frustrating! I've googled every search phrase I can think of and this seems to be the only thread describing this exact issue. I'm always automatically logged into Facebook on my MBP but just to be sure I logged out and back in and it worked fine.
I gotta say, I wasn't a fan of the Droid I had preceding this iPhone, and from what I hear the iPhone app for FB is a thousand times better - not that I'd know personally because I can't log in!! - but I could always access my FB account on the droid. Just sayin... -
Hi Everyone,
I just deleted PS CS6 and installed PS CC 2014. I'm trying to use the Liquify Filter and it does not work. When I click on the Liquify Filter, my photo does not appear properly. The photo appears as two flourescent color fields - bright turquoise and lime green! Can anyone help me with this? Also, does anyone know if I can re-install Photoshop CS6?
Thanks!
LaraineHi Everyone....I figured it out. Strangely, although I had NEVER used Liquify in PS CC 2014....I just realized that in Liquify Advanced Mode that the "SHOW MASK" option was on by default! I unchecked SHOW MASK. Everything is OK. Whew! Tks!
-
I have an iphone 4S and i cant download apps onto it. Everytime I click to install, the icon appears on the homescreen with 'waiting' under it and then disappears. Can anyone help? Its driving me mental!
I found this very good
http://ipadhelp.com/ipad-help/iphone-ipad-apps-stuck-waiting/ -
Can anyone help me- I recently had an archive operating reinstall completed at the genius bar (so they didn't have to delete my hard drive), but now my battery says "not charging." It used to hold a 2.5 hour charge, and now nothing. Can anyone help?
Hi, Michelle. Welcome to Apple Support Communities.
Have you tried resetting the SMC? The SMC (System Management Controller) has control over the charging function, so resetting it may help. -
Every time I try to sign in to messenger and FaceTime it says that I have to check my network connection and try again. Can anyone help? (Ps I'm using an ipad 2)
Hello MetallicMango88,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario -
I have a 30 Gig 5th Gen IPOD It plays but there is no sound from the head phones and when its docks can anyone help
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
Hi,
I'm having problems with my itunes syncing with my devices. I tried it with my old iphone 4 and now my iphone 5S.
When I plug the phone in, the computer recognises it as it starts to charge, but it doesn't get picked up by itunes.
I've tried repairing my itunes account, and deleting and reinstalling it.
Can anyone help?
Thanks,
LauraHi HILogics,
Please refer to following KB and check if can help you.
You cannot synchronize an Exchange mailbox after you update
an Apple iOS device to iOS 7.0
If this issue still exist, please check if find some relevant clues in log files on the Exchange Server computer.
Please also refer to following article and check if help you.
Exchange
ActiveSync Mailbox Logging
If any update, please feel free to let us know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Please, help!
After upgrading to Yosemite, my dock has disappeared, along with the dashboard and the wallpaper! Can anyone help? I'm using a MacBook Pro, retina, bought it last year.
ThanksHave you been trying to download from the app store? Did you get a message?
As a suggestion, you might go to an Apple store (genius bar appointment) for help. As far as I know, there should be no charge.
Barry
Maybe you are looking for
-
i am getiing the output of .rtf file in .rtf only but i selected the pdf format. why it is happning
-
How to save a file with tiling
I have a completed artboard that I need to be tiled into nine 11"x17" sheets. How do I tile the board and how do I save the file so that when I take it to get it printed (i.e. Office Max, Fed Ex) it will print individually?
-
LMS 4.2.2 no IPSLA source device available
Hi, we use the latest LMS version (4.2.2). Under Monitor->Performance Settings->IPSLA->Devices i see all devices. When creating a IPSLA collector not all devices are listed in the source section but in the target section. Why is this happening? Any h
-
PLS-00363: expression '' cannot be used as an assignment target - HELP :-(
Hi Guys, This is a procedure I have in the body of a package: PROCEDURE SUM_EVENTS (p_trial_no IN NUMBER, p_country_resion IN VARCHAR2, p_loc_no IN NUMBER, p_se
-
I have .dmp file which has been created by using the Export utility. Now i want to import the same data to a different server or machine. I don't have any other details available except the .dmp file. How can i import the data to oracle and configure