I reset it and it is still not working
I reset all settings and it is still not working. My FaceTime that is. Also I have the latest update. That is when all my problems began.
1. Make sure you are using the latest software
2. Sign out, reboot and sign in again
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure phone number or email address is correct
5. Hold the Sleep and Home button down (together) until you see the Apple Logo
Similar Messages
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installing microsoft office for mac and getting prompt for installer password. i have put in apple id password and admin password and not working, i have also reset my admin password 3 times and it is still not working? how do i get past this?
You don't use your Apple ID or its password to install anything on your Mac. You use the admin account's name and password.
Use the name and password you last entered when resetting them. The "name" you use is not the short name of the admin account folder.
For example. If you create an admin account of John Smith, the short name given to that account's folder will be johnsmith. So when an app requests an admin name and password to install something, the admin name you enter is John Smith, not johnsmith. -
Ipad calendar won't save dates. I've tried all resets as well as sync options and it will still not work. Any other suggestions?
What do you mean it won't save date? What exactly are you pressing and what happens or doesn't happen?
Try this:
Open the Calendar App and Tap Calendar at the bottom of the screen. Make sure all calendars have checkmarks, then Tap Done. Do your events show up now? -
Since last update of Pages, my Pages app in iPad anda iPhone doesn't open, it closes suddenly. I already deleted it and reinstalled, but still not works.
Can someone help? Do I need to wait for another update?
ThanksThis is my problem that has to originate from the update. So glad that I did not purchase a MacBook! Apple products/apps are appearing to be not different from Windows products.
I have deleted and reinstalled from the device and desktop, resets, etc. When I uninstalled and reinstalled while connected to my desktop, the older version of pages was installed. I was able to see all of my files that were saved to the cloud. I was forced to update again to access any of the saved files. Once updated again, I could no longer open pages. It began, to open and abruptly shut down. -
'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly. I have even done a repair to see if that works and it has not. Has anyone else found a new way to get it working?
Try Troubleshooting issues with iTunes for Windows updates.
tt2 -
I just got a new laptop and itunes is not working I have tryed to reinstall it and do alomst everything and it's still not working. Help?
What do you mean "not working"? That could mean multiple different things.
If help is desired, be as specific as possible. -
I recently downloaded iMovie on my iPhone 5 and it is telling me to connect to wifi or use itunes to download iMovie well I have done both and it is still not working can someone please help me?
Hi troy157,
I'm sorry you are having issues with the iMovie app you purchased for your iPhone5.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if app finishes downloading/updating.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your device
Hold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
- Judy -
I've tried everything suggested on forums, but my iMessage and FaceTime are still not working. Any suggestions?
Hi katz2010!
I have an article for you here that may help you find those apps again:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I have used Firefox for over a year. For some reason it quit working and I can't seem to fix it. I uninstalled and reinstalled the download and it's still not working. When I click on the icon it says unable to connect.
Yes, if you repurchase it you may lose your progress. The exception would be a game that stored all your progress on a server under your ID
If you want to retain your progress you have two choices:
1. Don't apply the update.
2. Use your fathers account password to update the game. -
I cannot get my iPhone 4S to connect to iMessage n FaceTime have tried all the tips online and it's still not working ? It's just saying waiting for activation
What tips have you tried so far? Just so we don't waste our time telling you things you've already done.
When you respond, also indicate which country and carrier you're using. Also, is your phone brand new? can you make a phone call / access the internet while on cellular? -
My Siri and microphone in other apps hasn't been working lately. I've cleaned the mics, took off te case, and it's still not working. My camera only picks up audio when it's off of vibrate. And now I can't answer texts with the new pull down thing. please help
Hello Sarahd200037,
Thanks for using Apple Support Communities.
To troubleshoot the microphone on your iPhone please follow the steps in the article linked to below.
iPhone: Microphone issues
Take care,
Alex H. -
My digital editions saying not working but I uninstalled and reinstalled and it is still not working, any ideas?
Hi imtheozzman, check if your security software is the problem, see : [https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet ]
thank you -
iTunes is not letting me download certain songs from my phone or my computer. Keeps saying "Could not purchase "name of song." An unknown error occured (5002). It let me buy 1 song, afterwards it didn't let me buy any. I checked my credit card info, and my password is correct. and it's still not working. Help Please!
I'm having the same problem on iPhone 5 and iPad.
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I downloaded the pokemon yellow version app for my ipod touch more than a month ago and it is still not working. It has not worked for anybody who bought it. Why is it off of the app store now and how do I get my money back?
That message is usually due to a bad cable.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod -
Hi. The home button at the bottom of my phone is not working. I followed the reset instructions on the website, but it is still not working. Any suggestions?
If you have tried restart, reset, restore:
iPhone User Guide (For iOS 4.2 and 4.3 Software)
Then make an appointment at the Genius Bar. if it is defective, then they will replace.
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