I reset my apple id and lost access to my previously purchased music.
I reset my apple id password and lost access to my previously purchased music. How do I get those songs back in my cloud?
What do you mean by "reset?"
Your iTunes Store purchases are tied to the Apple ID (email address) that they were purchased with. If you log in to iTunes with a different Apple ID then you won't have access to your previous purchases. Is that what is happening?
Similar Messages
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I changed my ID due to an email accessibility issue and I lost access to all my purchased music for the last few years. Been browsing through the support area and it seems like everyone is saying I will have to rebuy everything. Is this really true?
Apple has to be more user friendly than to let something like this happen, right?Did you change the ID, or did you create a new Apple ID? If you had simply changed the ID then what I suggested above should work as the ID itself is the same (even though the name of the ID - the address - has changed).
However if you created a new ID, logged in with that, and purchased items on it, then you have two separate IDs each with purchased associated with them. You say that you can't log in to the original account with the 'alternate' email - have you tried logging in with the original email address? It doesn't matter if it doesn't actually work to receive mail, as far as logging in is concerned it's just a text string. -
I lived in the US for a few years, spent a fortune on iTunes [my then local Apple ID account]. Now I live in South Africa and want to use Match. I have a local credit card but how do I use my new / 2nd Apple ID and gain access to all my US music??
You have to be in a country to use its store - you will need to be in the US and have a US billing address on your account to be able to use the US store (that applies to buying and redownloading).
You can use iTunes Match in South Africa, do you not have a backup copy of all of your US iTunes purchases so that you can subscribe to it and upload those that aren't in the South African store to it ? -
It says "this device is already associated with another apple ID" and it will not download previous purchases. This is a new iPad 4 as my last iPad 4 was stolen. How can I fix this issue, can I fix this issue?
Go to Settings > General > Reset > Reset and Erase all Content
This returns the iPad to its original state then setup the iPad as new. -
HT1918 i changed my credit card on my apple id and now i cannot download previous purchases?
i changed my credit card on my apple id and now i cannot download previous purchases?
the songs appear on lightgray color on my itunes but i cannot play or download them again.- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
If you can't log into Settings>iTunes and App stores with your new ID them mean there is a problem. Try restting the password and try to sign in again.
iTunes Store: Retrieving and changing passwords (Apple ID)
Can you sign in with the new ID on your computer?
Last, contact iTunes.
Apple - Support - iTunes - Contact Us -
?
How to dowload purchased music
Downloading past purchases from the App Store, iBookstore, and iTunes Store
You could also copy your old /Home/Music/iTunes/ folder from the old computer to the new one. -
My computer crashed, is there anyway to access library of previously purchased music
Is there any way to get all my previously purchased items? Computer crashed... have a new one. I thought the itunes library would still be linked to my profile. Please help! THanks!!
See this article: Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock -
HT4528 I reset my apple password and I still canot get access to apps on the I phone
I reset my apple password and I still canot get access to apps on the I phone
Were the apps all installed/purchased using the same iTunes account?
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I changed my apple ID and lost everything. How do I get all my apps and purchased items back?
I changed my apple ID and lost everything. How do I get all my apps and purchased items back?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
Since yesterday my Apple TV will not load the movies or tv at all. I select it from the home screen, it goes black, tries to load then goes back to the home screen. YouTube and Netflix works though. I've reset the Apple TV and the modem. No change. Any ideas what the problem is?
Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating
http://support.apple.com/kb/TS4526 -
I have an iTunes account set up long ago on my home pc. My pc at home is antiquated and I can't interface with my account to edit acc. Info. Now I have other devices, iPhone 4 and iPad. I need to reset email apple Id and pw from iPad. How? Should I just create new account? Don't want to lose 1500 songs.
Hey Frankgates!
I have an article here that can tell you how to do this:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I had to reset my Apple password and now my iTunes and iCloud passwords no longer work. How do I get them linked again and under the same password. I've tried my new password on each login screen and it isn't accepted.
Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
I USED to see the airplay symbol on my ipad. I don't see it anymore what's wrong? My system is up to date, I reset my Apple TV and everything else I can think of. What am I missing? Please help!
Did you reboot the router too?
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Please help, I reset my Apple Id and my iMessage is working properly on my iPhone but now all of the conversations on my Macbook say "offline"
Hello sydney235,
You may need to update your MacBook Air with your new Apple ID password.
OS X Mountain Lion and later: Open the Messages app, select Messages > Preferences, then click the Accounts icon.
If you signed out before changing your Apple ID password, click Accounts and enter your current Apple ID to sign in.
If you're still signed in with your previous Apple ID password, click Accounts, then select your previous Apple ID from the list of accounts. Click Sign Out, then click Sign Out again when asked to confirm. Enter your current Apple ID to sign in.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Cheers,
Allen -
i reset my ipod touch 5th generation and i just reset my apple id and password and it wont let me activate my ipod. I need help!!
What happens when you try? Error message?
To activate you have to enter the ID and password last used for Settings>iCloud. In most cases the Apple ID is used for Settings>iCloud but not always.
If problems contact iTunes
Apple - Support - iTunes - Contact Us
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