I reset my Apple password AGAIN, but still am unable to sign into iCloud and have been frozen.

I need to buy more storage but have been frozen out of my iCloud account as it won't accept yet another updated Apple password. I also need to update my user name as it is a former email address. Any suggestions? This is so aggravating!

I tried the reboot, but iCloud is still not accepting my password. I'm thinking I must have a different password for iCloud but it's not accepting any that I've used or ever used. Grr! Will have to call support.

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Family account will not transition to iCloud. Keep going round in circles - get Congratulations message from mobileme then still cannot sign into iCloud. Have moved 2 other family accounts weeks ago but this one will not?

Keep going round in circles - get Congratulations message from mobileme then still cannot sign into iCloud. Have successfully moved 2 other family accounts weeks possibly months ago but this one will not? Am running Snow Leopard 10.6.8 OSX. All ideas welcome as these are original mac accounts and keen not to lose them - call me sentimental:-)

Welcome to the Apple Community.
Unfortunately, OSX 10.6.8 will not support iCloud. You can use the mail address from the iCloud account with Snow Leopard bot not the rest of the iCloud features. You can access then via the web browser though at iCloud.com.
To set up iCloud mail.
Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard

Well, I created a new Apple ID and I put money on it, I wanted to sign into ICloud and it wouldn't let me sign in due to the usage of too many Apple IDs created. The point for logging into the ICloud was to save my photos before I reset my phone.

Well, I created a new Apple ID and I put money on it, I wanted to sign into ICloud and it wouldn't let me sign in due to making too many Apple IDs created. The point for logging into the ICloud was to save my photos before I reset my phone. Is there any way I could fix this? I also want to transfer my money because I think it's a waste to just forget about the $13.75 on my account. Thanks.

I recently created a new apple ID
Bad idea.
Content bought with an Apple ID is forever associated with that Apple ID. Apple will not transfer content from one Apple ID to another and Apple will not merge Apple IDs. Unless you are prepared to forfeit all the previously purchased content and buy it all again with the new Apple ID, you will need to maintain the old ID to update and redownload your content.

I just restored my phone, however I have to sign into icloud and the phone is set to the previous owner's email and password. I am unable to get in contact with them. What can I do?

I just restored my phone, however I have to sign into icloud and the phone is set to the previous owner's email and password. I am unable to get in contact with them. What can I do?
Please help!

Hello codyfromseminole,
After reviewing your post, I believe your device is under Activaltion Lock. The following article will provide you with more information about the feature:
iCloud: Activation Lock
With iOS 7 or later, Find My iPhone includes a feature called Activation Lock, which is turned on automatically when you set up Find My iPhone. Activation Lock makes it harder for anyone to use or sell your iPhone, iPad, or iPod touch if it’s ever lost or stolen.
With Activation Lock, your Apple ID and password are required before anyone can:
Turn off Find My iPhone on your device
Sign out of iCloud on your device
Erase and reactivate your device
Important: Make sure to remember your Apple ID and password, and that your password is unique and secure—someone else shouldn’t be able to guess it. For more information, see the Apple Support article Security and your Apple ID.
If you want to give away or sell your device, be sure to erase your content and settings (in Settings > General > Reset > Erase All Content and Settings). When you erase your content, Find My iPhone and Activation Lock are also turned off.
If you no longer have the device, follow the instructions to remove a device you no longer have. For more information, see the Apple Support article What to do before selling or giving away your iPhone, iPad, or iPod touch.
For more information about Activation Lock, see the Apple Support article Find My iPhone Activation Lock in iOS 7.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

HT4436 I updated the software on my iphone to 7.0.4 and since then all my contacts are gone. I tried to sign into icloud and it said my account is not verified. It said I should go to my mail to see how to verify my account but there is no instruction in

I updated the software on my iphone to 7.0.4 and since then all my contacts are gone. I tried to sign into icloud and it said my account is not verified. It said I should go to my mail to see how to verify my account but there is no instruction in my mail

Hi stanlaw,
Welcome to the Support Communities!
The information below should help you with this.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
How to verify the primary email address for your Apple ID
When you first create an Apple ID (using your email address) a verification email will be sent to that address. If you sign in to your Apple ID from the link in that email, the email address will be verified as the primary email address for your Apple ID. You can also resend the email verification if the email address is not verified:
1. Sign in to My Apple ID to manage your account information.
2. Click Resend under Primary Email Address.
3. Verify your changes by following the link in the email you will receive from Apple and signing back in to your account.
I hope this information helps ....
Happy Holidays!
- Judy

I use my apple I'd to sign into iCloud and it says - unsupported apple I'd this apple I'd cannot be used to sign into iCloud? Please help

I use my apple I'd to sign into iCloud and it says - unsupported apple I'd this apple I'd cannot be used to sign into iCloud? Please help

Just login the https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and change your Apple Id's Password, and if you receive any such Emails in future do not provide your Personal Details and report the same to Apple Immediately.

I`d like to know how can i insert documents, xls/doc/pdf into iCloud and have them in my iPhone and my iPad. I just found one way, through ibooks, but i think it isn't a practical option.

I`d like to know how can i insert documents, xls/doc/pdf into iCloud and have them in my iPhone and my iPad. I just found one way, through ibooks, but i think it isn't a practical option.

Just use Drop Box instead.

Unable to sign into icloud. Accepts username & password but does nothing when clicking on arrow.

I am trying to sign into icloud on my pc. It will let me enter my username and password but does nothing when I click the arrow to sign in. Also, I can't select the "keep me signed in" box. When I click on either it does nothing.

I would suggest to restore Apple TV again to factory settings.

Needing two Apple ID's, but still want stuff to sync on icloud.

Hello,
My wife and I both have iphones. We have been using the icloud with the same Apple ID on both devices for convience when it comes to buying apps and downloading stuff. Yesterday we purchased an ipad. I sent her a message in Messages, and it showed up on her phone as herself. Then when she texted me, it showed up on the ipad and iphone from her as me. I sent her another message and it came up as me again. So we thought the problem was fixed. I texted her from my phone this afternoon, and she said it came to her as herself again. I figured the solution would be to create an Apple ID for her and then problem solved.
Here's the issue......
We sync all of our contacts and our calendars together on all devices. We have been doing this for a while and it is of great convinience to have the same address book, and the same calendar so we know everything is together all in the same place. I am afraid that if we have different Apple ID's that this will no longer be possible. Has anyone else ever encountered this, and if so, is there a known solution that I could set up so that all three devices were still syncing, but the messages weren't all messed up?

He needs to use one Apple ID. It would be best to use the new one. He will not "lose" anything connected to the old Apple ID, but if he needs to update anything he will need to do so using the old Apple ID. Otherwise, he can re-purchase everything using the new Apple ID. A call to Apple Support may help with a better solution, but that is the only way to do so.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

I keep getting messages to sign into iCloud and sign in with my Apple Id. It happens on all my devices (MacBook Pro, iPhone 5 and Ipad mini. When I enter my password it will say password incorrect. I reset it through email it works for a day then repeats.

How do I rectify this situation, it is really frustrating having to reset my Apple id and icloud password every two days.

It sounds as if your account has been compromised. I would recommend logging into those accounts from your computer and their websites and changing your password.

Have two i phones owned by one person. Gave older I phone 4 to spouse. All synced items going to both phones. Created two different Apple ID Accounts but still having problems. Bought more icloud for one device but it went to the other one didnt need

How can i seperate to i phones that have been synced together. I created two different Apple Id accounts but for instance my icloud purchase didnt go to the phone i needed it to go to

If you look at Settings > iCloud on each phone, is the Account different? The Apple ID listed there should control iCloud storage allocation. [I assume your "icloud purchase" was more storage capacity.]
The Apple ID is separately specified to control iMessage, iTunes and App Store purchases, etc.

I am unable to sign into icloud. When asked for my date of birth I receive a message that my dob does match Apple's records. I don't remember setting a different password for icloud.

Since I replaced my iPhone 4 with the 5s I have been unable to access icloud. When asked for my password I receive the message that it is not valid. wehn using the security questions the system does recognize my date of birth.

You can have the password reset sent to the email address associated with your ID, as explained in the second option here: http://support.apple.com/kb/HT5787. If you don't have access to the email address, you'll have to contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password, or by contacting the Apple account security team: http://support.apple.com/kb/HT5699.

ICloud/iPad 2 error: "user name or password is incorrect" when I try to sign into iCloud.

When trying to sign in to iCloud on iPad2/iOS5 I receive User name or password is incorrect dialogue box w/ and "ok" bar. The screen freezes at this point and then it just spins "verifying" at the top. The only way to clear it seems to be turning it off. The same login/password worked on iPhone 4 and MacBook Pro. iPad is upto date. Any thoughts?
Wendy
iPad 2/iOS5

Hi Paul -
Well I finally chatted w/ someone at apple and was able to resolve it. First I am going to tell you what they told me, then I am going to tell you what I would do different.
I already had iOS5 loaded
They had me go to Settings>General>Reset>Erase all content and settings
After I did all that it still wouldn't accept the login/password.
That is when we discovered that I hadn't set the iphone right to back up to the cloud so there was nothing there for it to open.
Next they had me back up my iPhone to the cloud. (that took about an hour). Once it was done I went back to the iPad, you have to put some stuff in like country, blah blah blah, you are looking for the back up to iCloud, computer or iTunes. Select iCloud and from there it took about 5 minutes and everything was up and running.
What I would do differently - I would not reset the iPad. I didn't loose anything I can't replace but my pad desktop is a mess and I have to fix all that again. I would do the iPhone back up and then once that was done try to log into the iCloud again using the settings>iCloud. If that didn't work I would do the steps above because it did work.
Back up on iPhone: Settings>iCloud>Storage and Backup>Backup Now.
Good Luck!
Wendy
Macbook Pro
iPad 2 iOS5
iPhone 4 iOS5

I changed my email for iTunes but now I can't sign into icloud

I Changed my email address for iTunes and now my old email address is my iCloud and I can't sign in.

If you are trying to change the iCloud ID ("email address") on your device, you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

So i lost my ipod, its signed into icloud and automatically connects to a wifi..but when i go onto 'find my ipod', its saying i dont have a device connected with icloud? help?

ugh

lost/stolen
No app on the iPod is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or conbtinue to show off-line.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Note that it would only automatically connect to networks it previously connected to. Then it is unlikely it would find such a network

I reset my Apple password AGAIN, but still am unable to sign into iCloud and have been frozen.

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