I reset my computer to orig manufacturers speifications and lost all my purchased Itune music before this year. I've been a member for ten years. Itunes does not have a record. Is there anything else I can do to get them back.

I had to reboot my desktop computer to original manufacturers specifications and all my purchased Itune music was deleted from my computer. I didn't back up my itunes because they advertise they keep a record of your purchased music. I contacted Itunes and they have stated they only have a record of purchases made this year. I've been a member for ten years. Any ideas on how to get back my purchased music? Also, I have an old Ipod Nano that I haven't used for quite some time because the battery didn't hold its charge, and it has some of my older purchased music. Itunes said I can't get the music on my old ipod downloaded back onto my computer, any ideas on this?

See Recover your iTunes library from your iPod or iOS device.
tt2

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I have an old ipod. It worked great until about 2 months ago and now it says I need to restore my ipod but I can't unless I format it, but everytime I try, it says the format could not be completed. Is there anything else I can do to get it to work again?

I have an old ipod. It worked great until about 2 months ago and now it says I need to restore my ipod but I can't unless I format it, but everytime I try, it says the format could not be completed. Is there anything else I can do to get it to work again?

No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

My Iphone has been Stolen. Location services off and blocked by 'Orange' network...anything else I can do to get it back or find it?

My iphone has been stolen. I unfortunatley did not have 'Find my iPhone' (I do now!), location services were turned off and Orange has blocked the sim & phone. Is there anythinig else I can do to track down my iPhone or atleast ruin the device for the culprits who stole it?

You're welcome.
A "black list" is the term used for a carrier preventing a cell phone that is reported lost or stolen by the owner from being activated with the carrier. Yes it is a legiitimate thing that some carriers provide but not all. Contact Orange and inquire if they do.

I feel like a sucker. I bought an iPAD2 at Fry's where I was told by the salesman that the non 3-G version does have GPS. It does not have GPS. Is there any way I can use the GPS on my Iphone or Garmin to display in my new mostly unuseable iPad2?

Is there anyway to input a live, real time video feed into an iPad2? I would like to use it as a remote monitor for a microscope camera in electrophysiology. Our camera was designed to run off of an older Mac via a firewire connection. The camera is SUPERB but the computers are dated. The older computers connected to an AC line are electrically noisy. I have worked out converting the signal from our camera to HDMI and/or USB2 but the iPad2 will not allow any input except via iTunes which is not real time, and requires several steps. Is it possible to use the only mostly useless iPad2 as the excellent portable DC driven display which it is?!!! How do I get Apple to say anything but IGNORE, IGNORE IGNORE. This would be a universal application in academics and all I think I need is permission from the iPad2. The original signal was designed for Apple hardware. They can have the patents. HELP?

AJ Green wrote:
My wifi only iPad 2 has GPS, and a compass/accelaerometer to determine which direction I am facing. You need to enable location services.
Your wifi-only iPad does not have GPS. Read the specs for your device.

HT201210 i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow undernieth and what looks like the charger lead. i've had it on charge! is there anything else i can do?

i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?

Cconnect it to your computer with the latest version of iTunes installed.

My Ipod 4th gen with 6.0.1 ios won't play on my sony docking station. I have allready reset all my settings. Is there anything else I can do?

My Ipod 4th gen with 6.0.1 ios won't play on my sony docking station. I have allready reset all my settings. Is there anything else I can do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
Does Sony say it will work with a 4G iPod with iOS 6.0.1? Sometimes an iOS update will break compatibility.
Do you have the latest firmware on the dock? Go to Sony's website and check.

TS3540 My iPad is not recognised in iTunes. I have tried all the basic tests and then followed above. I cant locate the file referred to above "com.apple.usbmuxd.plist-orig". Is there anything else I can do?

My iPad is not being recognised in iTunes. I have tried all the basic tests and then followed a series of uninstall instructions. One suggests deleting the following file however I cannot locate it - "com.apple.usbmuxd.plist-orig". Is there anything else I can do?

My iPad is not being recognised in iTunes. I have tried all the basic tests and then followed a series of uninstall instructions. One suggests deleting the following file however I cannot locate it - "com.apple.usbmuxd.plist-orig". Is there anything else I can do?

My Ipod Touch is not responding. I have restored, I have recovered, I have followed the troubleshooting tips. It is still frozen and I can't turn it on or off. Is there anything else that can help?

My Ipod Touch is not responding. I have restored, I have recovered, I have followed the troubleshooting tips. It is still frozen and I can't turn it on or off. Is there anything else that can help?

Let the battery fully drain. After charing for at least an hour try a reset and restore.

HT201407 i've updated my iphone 3gs software to the latest version of ios and now my device does not activate. i've searched for help here and it still doesn't work...is there anything else i can do, or i have to take the device back to the store?

i've updated my iphone 3gs software to the latest version of ios and now my device does not activate. i've searched for help here and it still doesn't work...is there anything else i can do, or i have to take the device back to the store?

Where did you buy this iPhone and how did you unlock it?

My ipad was stolen but i dont have icloud open on my ipad. Is there anything else i can do to either locate the phone or lock up all of my personal information.

My ipad was stolen but i dont have icloud open on my ipad. Is there anything else i can do to either locate my ipad or lock it up so that my personal information is not available.

Unfortunately not, you can only try to locate it if Find My iPad was enabled on it and the iPad is currently connected to a network and the device hasn't already been wiped and/or Find My iPad disabled on it.
If it was stolen then you should report it to the police, and if it was a cellular model you should also contact your carrier. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.

TS4006 we have lost an ipod touch over xmas, ive tried find my phone but it wont work as its run out of batterey and is off line . is there anything else i can do?

we have lost an ipod touch over xmas, ive tried find my phone but it wont work as its run out of batterey and is off line . is there anything else i can do?

Not really
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

I just downloadeId the ios 6.1 and all of my contacts disappeared. Is there anything I can do to get them back?

I just downloadeId the ios 6.1 and all of my contacts disappeared. Is there anything I can do to get them back?

Assuming that you backed up prior to deleting your contacts, navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.
The difficulty in restoring iCloud data from a back up is that the back up is older than the current version on iCloud and anything that is restored gets removed again when an iCloud sync occurs.
Ensure the device is connected to your local network.
Start the restore from iCloud back up.
Allow the devices settings to restore (watch for the confirmation of completion).
As the apps begin to restore pull the connection to your router WAN port (the one that goes to the telephone point).
Wait for the time out confirmation.
Navigate to settings > iCloud and turn off contact syncing (keep contacts when prompted).
Reconnect the router to the internet and let the restore process complete.
Delete any iCloud contacts from iCloud.com on a computer.
Navigate to settings > iCloud and turn on contact syncing (merge contacts when prompted).
May I suggest that you carry out a back up to iTunes before you try anything, that way should things become even worse, you can at least restore back to where you are now.

I was using my notes earlier today and now for some reason they are all gone. How does this happen and is there anything I can do to get them back, the new ones also that haven't been synced.

I was using my notes earlier today and now for some reason they are all gone. How does this happen and is there anything I can do to get them back, the new ones also that haven't been synced.

See Recover your iTunes library from your iPod or iOS device.
tt2

I have ripped cds on to windows and i am trying to transfer them over to itunes except it does not like wma files is there anything i can do

i have ripped cds on to windows media player but i am trying to transfer them over to itunes except it does not like wma files is there anything i can do

It should work... when I got my first iPod I transferred my entire library over and it was all .wma files. What specific steps have you tried?

My iPad got stolen and it is offline on find iPhone, is there a way I can locate it get it back or even get the serial number of it

My iPad got stolen and it is offline on find iPhone, is there a way I can locate it get it back or even get the serial number of it? I'm really mad and sad about that.

The only to potentially find is if you can do so via Find My iPhone - which will only work if it's connected to a network and the device hasn't already been wiped and/or Find My iPad disabled on it.
If you haven't already done so then you should report it to the police. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc, and if it's a cellular model then contact your carrier.
In terms of the serial number, if you have a backup of the iPad on your computer's iTunes then you should be able to go into Edit > Preferences (iTunes > Preferences if on a Mac), select the Devices tab on that, and then hover your mouse pointer of the iPad's backup : http://support.apple.com/kb/HT4061
If the iPad was registered to your iTunes account you might also be able to get it from your support profile : https://supportprofile.apple.com/

I reset my computer to orig manufacturers speifications and lost all my purchased Itune music before this year. I've been a member for ten years. Itunes does not have a record. Is there anything else I can do to get them back.

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