I reset my I phone 4 last night and now it wont turn back on?
I reset my I phone 4 last night and it wont go on now. I have tried holding the home key and turn on button but nothing happens. Is there anything else I can try? Its less than a month old
Hi ...
In case it's the battery.. connect the iPhone to a wall outlet or a computer via USB then try restarting.
Restart your device: Hold the power button until "slide to power off" appears. Slide to power off. After it is off, press the power button to turn it back on.
Similar Messages
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My phone 5 died and now it wont turn back on or seem to charge at all. I've tried several different charger cords and outlets. And all the phone will do is show the empty battery symbol. please help! Any suggestions are apprecaited!?! thanks
Hello Cooper,
Thank you for the details of the issue you are experiencing with your iPhone 5. I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
i need help with my phone,
i downloaded yahoo messenger for my iphone 4... i used the app for about 10 mins then it crashed and will not turn on.. the screen is lit, but is black, ive tried plugging it into my computer but nothing is happening, ive holding down the home button and all that, and still nothing.
someone please help me outi put that i held down the home button and all that... sorry, should of made my message a little clearer hun.. but i did try that, ive been searching video's on the net trying to figure out how to fix the problem, but nothing seems to be working... ive just tried pluging the usb lead into my phone while holding the home button then connecting it to my computer to see if itunes fires up, but even that didnt work... i dont know what else to try.
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My iPad 2 "fell asleep" last night and now it wont wake up.
My iPad 2 "fell asleep" last night and now it wont wake up. It is fully charged. What do I do? I hit the home button and nothing happens. I hit the power button and nothing happens. HELP!
Try doing a hard reset on the phone;
1. Hold Home and Sleep/Wake buttons at the same time;
2. Wait for the Apple logo to appear (ignore the slide to Power Off option)
3. Let go of the buttons when you see Apple on the screen
4. Allow iPhone to reboot;
If that doesn't work; you will have to try a restore in iTunes; -
i was texting and locked my phone and now it wont turn back on and i tried charching it and everything.. any other ideas?
Try reseting. You may lose everything on phone though
To reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
'Home Button' is the Black depression in the Iphone that you can press
'Sleep/Wake Button' is the black raised area at the top of the Iphone -
i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!
Hello there, RFJA2211.
The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I reset my ipod and now it wont turn back on
i got an ipod touch 4th generation from this kid, and i reset it so it wouldnt be set up to all his accounts.. (itunes, facebook app, ect.) it was jailbroken and now it wont turn back on! ive tried the lock key and home button at the same time countless times, but nothing. theres also the dead apple when it powers up. it was there when i got it too. what do i do???????????
Try:
iOS: Not responding or does not turn on
If not successful, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
my iphone 4 had went black and now it wont turn back on i was jsut texting on it a few mins. ago then when i went to check my texts it was black i tried holding the power button down but that didnt work can someone please help
Hi alicia243,
Thanks for visiting Apple Support Communities.
If your iPhone wont power on, I recommend going through these steps first:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
i restored my iphone 5c and it shut off and now it wont turn back on i tried to restore it nothing its fully charged and i tried to hold the home button and lock button it shows the logo and shuts off again
1st, try to do a hard reset if that does not work try this article
http://support.apple.com/kb/ts3281 -
My ipod touch shut off and now it wont turn back on, how do i fix that?
my ipod touch shut off and now it wont turn back on, how do i fix that?
Hey lattifahfromny,
Thanks for the question. Based on the information you have provided, the following resource may assist you:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks,
Matt M. -
I dropped my ipod 4 and the screen came off and now it wont turn back on.
someone help! i cracked my ipod in the past and now i got a new screen. well i just dropped it and the screen came off and now it wont turn back on. it says that its on itunes so the device still works but the screen its self doesnt is there anyway anyone can help!
Take it to somebody to get it fixed. However, it may not be cost effective to get it fixed.
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i listened to my ipod for about 20 minutes and it unexpectedly shut off and now it wont turn back on. IMMEDIATE ASSISTANCE IS REQUIRED!!
Which model iPod Nano? Which os do you have? Read the iPod Manuals for your model iPod Nano.
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Updated and back uped phone last night and now have lost all photos and aps. What happened
backed up phone last night and lost all aps, contacts, and photos. What happened
The phone was not restored from the backup.
Frankly, unless the user actually copies the pictures off the device to the computer, there is no guarantee they will return. They should return when restored from backup, but it's not a risk that most intelligent people are willing to take if the photos are considered valuable.
Apps may not be syncing due to the "Sync Apps" option being deselected. -
Hello I have a ipod nano 5th Gen and it keeps on freezing and powering off and I tried resetting it and charging it but it wont turn back on what do I do?
Hello firebird1986,
I would be concerned too if my iPod was unresponsive and powering off too. I found a resource that I think would help in a situation like this.
I recommend following the steps in this troubleshooting assistant:
iPod nano (5th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano5gen/
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
Please help me i need to know a way to turn this on and stop the noise thanks
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