I reset my iMac, where did my programs go?

I just reset my new iMac to factory settings but now I don't have ipictures, imovie, dropbox, or igarage that originally came installed. How can I get these programs back?

New iMacs ship with:
OS X
Includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools and more. If your iMac doesn't ship with OS X Mountain Lion installed, you can get your copy free with our Up-to-Date program.
iLife
Includes iPhoto, iMovie and GarageBand.
So, I've not a clue where you think those others came from. For best service, contact Apple at 1-800-MY-SPPLE.

Similar Messages

Where did my Programs Go?

Yesterday I installed Firefox to use as my Browser, and Adium for chat.
Used them all day - they were down in my Dock.
This morning I turned computer on & neither program is in the Dock. Nor is either on shown in Applications. Doing a FIND I was able to find the download of Firefox & could start that up. It started with al my settings from yesterday. But still canot find Adium.
And I am SURE that I do NOT need to install my browser every time I turn on my computer. What did I not do to get this browser to stay on & stay in Dock?
Ditto for my chat program.
And when the computer came on it did not ask for a User nor a Password. Wasn't it supposed to do that? Instead it opened to my account, but with the Dock set the way it was before I made lots of changes to it yesterday.
I must be missing a SAVE function somewhere.
Help!!!!
Thank you

If you have got the applications safely in the Applications folder then you can eject the .dmg files (they have an icon like a disk drive), when you drag them the trash will become an eject sign just drop the icon on the eject icon.
If you are the only User then yes it will boot directly to you. It will only give you a choice of Users (once they're added) if you log out before shutting down, otherwise it will automatically boot to your account.
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Steve

I installed Photoshop CC on my iMac, where did it go?

I installed Photoshop CC on my iMac, added it to my dashboard, and when I restarted my computer, all I had left was a semi transparent question mark, instead of the Ps icon. Went into my applications folder, and Photoshop is not there.
I logged into the Cloud, and it won't let me redownload it. It appears to be installed, but it isn't anywhere on my computer..
I really need Photoshop for my career.. now what do I do?

If you downloaded it from the ibookstre then it should be in the iBooks app - in iBooks you've got 'Books' selected via the Collection button at the top of the bookshelf ? And does the ibook show as 'downloaded' when you tap on the Store button at the top left of the iBooks app and then go into the Purchased tab at the bottom ?
Have you tried closing iBooks app completely and seeing if the book shows when you re-open the app : from the home screen (i.e. not with the iBooks app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option if the two above don't work is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Photos on 30 GB Video iPod - where did they go?

I had 1200 photos on my iPod - now I have 32. I connected my iPod to my new iMac - where did the rest of my photos disappear too? HELP!!! Originally they were on another PC not a Mac. My other PC died.
Could some one explain if I can retrieve them? Thanks. PS

Thanks for the input. I lost 1200 photos then I hope I put them on a disk somewhere. Otherwise, I am up the creek w/o a paddle. (sigh).
By the way, I LOVE my new iMac - so chic and cool! It is amazing!

Where did 30GB of unused space on my SSD main drive go? I have a mid 2011 iMac that until yesterday had just 54GB of space occupied on the primary drive. I imported 45 minutes of video from an SD card. Could that have used up the space?

Where did 30GB of unused space on my SSD main drive go? I have a mid 2011 iMac that until yesterday had just 54GB of space occupied on the primary drive. I imported 45 minutes of video from an SD card. Could that have used up the space?

I added an SSD to my 27" 2011 iMac. Although Sahidus is absolutely correct, it is much easier to add an SSD replacing the optical drive, it wasn't that bad to add it using an entirely seperate cable using SATA-III. To me it is worth the extra hassle to install a SATA-III SSD. This is where you are going to get maximum performance.
Although it appears complicated, if you go slow, the procedure to install an SSD drive isn't too bad. It takes at most 3 hours, as long as you are prepared and have all the parts and tools.
http://www.btobey.com/learn/imac-ssd-install.php
This describes how I did it. Now I get awesome data performance from my iMac!
I think the 21.5" may be more difficult to find where to place the SSD. But im sure it is possible. Just be creative.

Where did my I photo library go? Just upgraded to Leopard on a new Imac

Where did my iPhoto Library go? I just upgraded to Leopard and went to iPhoto and there is nothing there. I'm on a 2.8 Gh Imac and did a software migration before loading Leopard. When I click media in any of the iWork suite, nothing comes up in the media inspectors. Did I lose them all?

HI TD - thanks for your response.
I did the firewire migration from the old imac G5 in Tiger. Then I loaded Leopard. My photos folder is empty on this new one. I've been thinking of uploading from the old computer before giving it over to my husband. But, if there's another way to find those photos on this iMac, that would be great.
(I had a similar dilemma with iTunes because I didn't know the music wouldn't import on it's own and found a way to make that happen, so I'm assuming that I can do the same with iPhoto, if I can find where the files are!)

HT201407 Where did all app's on startup go, after reseting to factory and restrarting the iphone3g 8gb

Where did all app's on startup go, after reseting to factory and restrarting the iphone3g 8gb

Where did all app's on startup go, after reseting to factory and restrarting the iphone3g 8gb

Foxfire 4 removed some of my programs. Where did they go?

I used to have a program that kept track of my passwords, created new ones when needed, etc. When I installed Foxfire 4, it disappeared. Where did it go?

What add-on or program was it? You can open the "Add-ons" manager (choose "Add-ons" from the Firefox menu or the Tools menu) and see which add-ons are disabled.
Add-ons must be tested and updated before they can be used with new versions of Firefox. There may be updates for your add-ons, or alternate add-ons you can use with Firefox 4.
For tips on finding updates or other add-ons, and other solutions, see:
https://support.mozilla.com/en-US/questions/797262

Where is the window/space to enter a http site manually??? Where did it go w/ the newer version(s)???

Before the last upgrade there was a space to manually enter an http site or modify one that was there.
Where did it go or where is it now?
I'm a basic user and have been from Netscape days. Even have the T shirt!!!

Thanks for the reply.
How do you reset Firefox?
Aside... The program seems to be making choices for me. Will reset give me a basic internet "explorer?" I would like to keep my Yahoo tool bar as it is now...
Thanks again....

How do I delete "My Web Search" toolbar that just appeared and where did it come from?

how do I delete "My Web Search" toolbar that just appeared and where did it come from?

You have an item installed that is considered malware/spyware/adware. To see the Plugins reported with your question, click "More system details..." to the right of your original question or, on the Firefox menu, click Tools > Add-ons > Plugins.
*My Web Search Plugin Stub for 32-bit Windows
This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
#You can check to see if you have any of these from [http://www.google.com/search?q=%22Fun+Web+Products%22&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:es-ES:official&client=firefox-a|"Fun Web Products"] installed:
#*Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer
#*See:
#**http://www.safer-networking.com/removemywebsearch.php
#**[http://www.pchell.com/support/mywebsearch.shtml PC Hell: My Web Search Removal Instructions]
#**http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3
#Also see: http://kb.mozillazine.org/Uninstalling_toolbars
#'''You '''MAY''' need to change a preference''' if when typing one or two words in the URL/Location/Address Bar sends you to some search page other than the one you expect. To reset your default URL/location bar search provider:
#*Enter '''about:config''' in the address/URL bar and press the Enter key
#*If you see a warning, accept it (Promise that you will be careful)
#*Filter = keyword.URL
#*Below the Filter, if keyword.URL is '''bold''', right-click on keyword.URL and choose "Reset"
#*Restart Firefox (File > Restart Firefox)
#*See: http://kb.mozillazine.org/Keyword.url
#'''You '''MAY''' need to reset your homepage''' if some search page that you do not want or expect opens when you start Firefox. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
#*See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
'''Other issues needing your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins. 
 
*Adobe Shockwave for Director Netscape plug-in, version 10.1
*Adobe PDF Plug-In For Firefox and Netscape 8.2.6
**Very old version. You may want to remove/un-install in Control Panel > Add or Remove Programs before installing the new version.
**Current versions are 9.2.4 and 10.0.1
**Info about version 10:
***New Adobe Reader X (version 10) with Protected Mode was released 2010-11-19
***See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
*Shockwave Flash 10.1 r102
*Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#**'''''Be sure to un-check the Yahoo Toolbar option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml

HT5312 I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? th

I DO remember them but Apple chose to put them in Japanese and I can not change the language on Manage my Apple ID so I do not know if I made an error ,it threw me off , it was the wrong question Where did you fly to on your first Aiplane trip ? then I was unable to enter until 8 hours then called Apple Japan 4 times each time threy asked me would you like to speak with an English speaker,I said yes then they told me sorry today is Sunday no English speakers ,but they refused to speak Japanese, then I called 5th time and a kind guy could speak English we were on 1and 1/2 hours he got me to log in but the reset key chain could not be completed still pending.
He said do not mess with that ! then I got a text from somewhere to reset 4 pins suddenly it was very strange I said to him that I got this pin this morning but it said you can use maximum 3 hours it had a UK number and I told him I do not like this and will not enter the code he said do not do it if it is from the UK and then I said to him ok you did a lot to help but we can not go any further ! and we cut of I went back to my computer to re do the ID but I found everything a mess so I call and a stupid sounding Japanese women with a squeaky voice came on I was calm at first and they want your phone number your IMEI number your iPhone serial number date of birth Address email address it takes 10 munutes to check then they ask what are you caling about so I try to explain my keychain is broken or problems with language security questions and can not change my pasword because the security question have failed me so it is ONE BIG HEADACHE AND I START I GET STRESSED she says Do want an ENGLISH speaker ,I say yes ,that guy i talked to earlier but I never got his name and first time I ever talked to him but they said he is not here so I said ok and then she said today is sunday so call back in the morning ,I said ,well ok in Japanese but they make you feel stupid because they do not want to speak Jap@anese with none natives and they are to busy,And they feel that I should not bother them ,then I say that Apple Japan is trying to refuse Apple foreign customers and then she wants to hang up and ask me to visit the shop ,but they are the same I have a very bad time with Apple Japan since they do not discuss software problems or security with customer meaning if you have a problem they ask you to come on a time 20 minutes max so they do hardware test and say you phone is fine then I say no I can not reset my ID they say you must call call centre so I am going around in circles ,When I call English it is usually Australia so if my problem is in Japan surely if do not want me to talk to them in Japanese and they ask me to call Australia but every time my call charge is expensive after asking them is this free because I have Apple care they say yes but when the call goes to Australia 0120 277 535 it might change to paid call so I call then I have to ask is this charging they say we can not give you that information ! so what can I do I have have been at the computer and phone all day on my day off work and in tre week I am so busy and can not use my phone I can not work without it ,this new technology for you ,they can not cope with the fact that the customer have problems yet they do not want to deal with us because they can not solve it and so it shows them to be useless they like to walk around in their cool tee shirts and retro shop but when it comes to functionality we are unwelcome they got the money so do not return because apple is perfect that nothing should go wrong .
But it does somehow my English security answers do not work on a Japanese Question especialy if I did not choose that question I set up the multiple choice In English and wrote the answers in English or Roman and set them langauge preferences in English, do you really think you can correctly write english name or word in Japanese they write a police patrol car pato caa パトカア　they do not have r and l .So it is my choice to make my security easy for me and as difficult for others to hack.But they also have patororoo choo meaning ' now patrolling ' so why they have pato caa patrol car and patoro patrol and have thousands of Chinese words kanji they can find patrol.
I am getting off the topic but I am at a loss to fix this problem when they hold the keys and i have all the info to verify my ID.

You have to enter the Apple ID and password. You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

HT201365 When I upgraded my iPhone 4s to IOS7, I lost all my app icons. Where did they go? Interestingly they are still listed in notifications and I could play words with friends when I got a message on the home screen that it was my turn (but still no i

When I upgraded my iPhone 4s to IOS7, I lost all my app icons. Where did they go? Interestingly they are still listed in notifications and I could play words with friends when I got a message on the home screen that it was my turn (but still no icon)

Hey linfrommi,
Thanks for the question. I understand that you are having trouble locating some application after the update to iOS 7. To troubleshoot this issue, let’s reset the home screen layout of your iPhone, which should move all of your applications to the second “page”:
Reset iPhone settings - iPhone
http://help.apple.com/iphone/7/#/iph7a2a9399b
Reset Home Screen Layout: Returns the built-in apps to their original layout on the Home screen.
Thanks,
Matt M.

Where did the Home Video tab go?

I have a MacBook Pro (15-inch, Mid 2009) running Yosemite 10.10.2 and iTunes 12.1.50. I also have about 900+ home videos taken by my various cameras and encoded using HandBrake or iMovie over the last 10 years. 30 of these movies have been on my phone for over a year and I regularly watch them.
I updated my iPhone 4 to iOS8.2 last night by doing a restore as if a new device. This was recommended by a tech at the Apple Store since so much of my phone's 16GB was taken up by the operating system. After that, I suddenly had more than 3GB more free space. Yay!
But - right away, I noticed that only 3 of my 30 home videos had synched. I had those 30 in a special playlist so I wouldn't have to sort through the other 870+. I decided to remove them from the iPhone and try again, but it didn't work. So, I decided to remove them from the playlist and add them again. That's when I noticed that I cannot find the Home Videos tab in iTunes on my Mac anymore. It was there earlier last night because I had just added new ones to iTunes (visual confirmed they were in the Home Video tab once added to library). I tried to import all 900+ home movies, and it seemed to do something - but I still can't see them.
I tried to search for "Home Video" in the iTunes help menu - no hits. I always use "Home Movies Favourites" as the Genre for the 30 I put on my phone, so I tried searching for that in the movie search box. Nothing found again. I tried searching for individual file names. Nothing.
So - where did Home Videos go and how can I get it back? My files are still on the hard drive, but I have spent hundreds of hours updating the tags in iTunes with irreplaceable info like dates, locations, memories, etc.
Apple - please stop making such drastic changes to iTunes every time we just finish getting used to your other changes!

Hello! I said... I want the ability to input analogue video into my camcorder so I can continue to transfer VHS and input and record video from other sources. The new HD cameras on the market will not allow you to record video from any source except for the lens.
I have HD cable box. I want to record my HD programs from cable (HBO, Starz, etc) to my camera, download the video to my Mac from the camera and then edit them in iMovie and create professional looking movie DVD's in iMovie.
iMovie HD can work with mini DV HD cameras and HD video. I was not aware of a system requirement for working with HD content.

Where did the analogue in feature go?

Where did the analogue in feature go?
None of the HD cameras I have searched for have a analogue input. In fact, I have found only one MD camera that has that capability.
http://www.sonystyle.com/webapp/wcs/stores/servlet/ProductDisplay?catalogId=1055 1&storeId=10151&langId=-1&productId=11038809

Hello! I said... I want the ability to input analogue video into my camcorder so I can continue to transfer VHS and input and record video from other sources. The new HD cameras on the market will not allow you to record video from any source except for the lens.
I have HD cable box. I want to record my HD programs from cable (HBO, Starz, etc) to my camera, download the video to my Mac from the camera and then edit them in iMovie and create professional looking movie DVD's in iMovie.
iMovie HD can work with mini DV HD cameras and HD video. I was not aware of a system requirement for working with HD content.

Where did my iWeb go?

I bought my iMac about a month ago and thought today would be a good day to play with iWeb. However, it is no longer located on my computer. That, and Garage Band has also disappeared. What the ****? I know it's not a trial version. My iMac came with Mac OS 10.5 and iLife. I know it was here when I first got my computer. Where did it go?

Welcome to the Apple Discussions. Look in the Applications folder for those applications. If they are there just drag them back to the dock.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
Note: There's now an Automator backup application for iPhoto 5 that will work with Tiger or Leopard.

I reset my iMac, where did my programs go?

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