I reset my iPhone 5 back to original settings and switched it off - now it won't switch back on, any ideas?
I Reset my iPhone 5 back to original settings as I got a new phone and was planning on selling my iPhone 5 - it now won't turn back on. I've had it on charge and tried the holding down to buttons trick but it wont turn On!! Any ideas please?
The same to me who can help us please
Similar Messages
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I am trying to reset my 4s iphone to the original settings and erase all my content. It is asking for a passcode which i have not used before. How/where do I get the passcode?
It needs the restrictions passcode. You or someone with physical access to the phone had to set it. It can not set itself.
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HT201363 i need to reset my iphone 4 to original settings
i need to reset my iphone 4 to original settings
Hi moffatjg,
If you are looking to restore your iPhone to factory settings, you may find the following article helpful:
(Note: Restoring the iOS software will delete all data and content from your device)
Apple Support: Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Regards,
- Brenden -
Please Help
I had lost all the music on my iphone a while back and wanted to put it back on but my PC is a dinosaur and couldn't handle the sync without taking days. I decided to give it a go anyway. I tried to sync but kept getting an error message saying "waiting for changes to be applied". I looked up a solution to this problem and I saw that I should restore the phone to factory settings which I did. I then tried to sync again and it worked! .....the downside was that it took forever and I was without a phone for 36 hrs while I waited for sync to complete. It was at 662 0f 771 last night when I went to bed and when I awoke this morn, syncing had ceased and my phone was still erased of all data.
I am thinking now that everything was done and all I needed to do was turn off my phone and turn back on again but in a panic I selected an option on the phone to back up from icloud (as I knew I had done a backup 2 days ago). The only option available was "ipad backup" from over a week ago and stupidly I selected this option. It was successful but my contacts, mail, messages, photos and most importantly my notes and reminders are gone!!!
I have now restored the phone back to factory settings again.
WHAT DO I DO NEXT??I went back to iOS 7 and my backup file is restoring but when its done nothing is on my phone still and only takes 11-15 minutes to restore the backup instead of taking 25+ minutes like usual so I guess the backup is corrupted. How can I fix this?
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i wanted to reset my iphone 4 from the phone settings and everything started okay until i realised it was not working at all now my phone is tuck with the apple logo and won't start can not connect to the itunes store as well what to do please help
Place your iPhone into recovery mode as described here. You may have to try to enter recovery mode more than once to succeed.
http://support.apple.com/kb/HT1808 -
My ipad is frozen with an image of the power plug and the itunes logo. It won't move off this screen even if I restart/reset it.
marloyee wrote:
... if i am going to restore my device to factory settings, application data will be lost ...
To minimise loss... Once you have Reovered your Device...
Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I turned my iPhone off because it was being slow. I went to turn it back on and it WON'T turn back on. It will do the loading to turn back on then show me the apple that its back on then the screen turns blue then turns off and goes to the loading page. What should I do? It's been like this for a hour now..
Try these steps: http://support.apple.com/kb/ts3281
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i was on my ipod touch listing to music then it turn off now it wont"turn back on i need to get a update or newone that yall can send to me for free
I had a similar issue with my phone.....it just shut off and wouldn't come back on even thought it was charged. My daughter toggled the mute switch several times and then she pressed and held down the home and lock buttons. It worked......would be worth a shot.
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HT1430 How do I reset my iPhone 4 to original settings?
I'd like to give/sell my iPhone 4 to someone so I need to reset it but I haven't found any information on how to do that. I tried holding down the home/on-off button simultaneously for a few seconds but that didn't do much of anything except turn it on.
Anyone know how to restore it to factory settings?
Thank you,
MarlaYou can also plug into your computer and hold the home and power buttons at the same time until you get the "Welcome" screen. You'll want to not restore from backup when prompted.
Hope that helps! -
Not a techie here...please advise on best method to update 5s and iPad Air.
To clarify: I have a 16g iPhone 5s and an iPad 32g and both are due for current Yosemite updates. I successfully completed Yosemite update for MacPro. I attempted to delete photos and music from both of the former in order to allow the download, however, still not enough space. Also removed some apps that weren't being used. Still not enough space. So I thought perhaps taking both devices to original straight-from-the-box state might allow for easiest updates to download.
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I will literally cry for the rest of my life if these pictures get deleted forever and I wont risk it.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766 -
My iPhone 6 randomly turned off now it won't turn back on
i go to turn my iPhone 6 on and its a black screen and it won't turn on at all.
follow this
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support -
I have a new ipad air and am having trouble with the "notes" app. When I write a note to keep, it will stay there for a few days or a week, and then it disappears. This has happened several times. Can anyone suggest why this is happening and how to fix it?
Ok. I disabled hardware acceleration. The only extension is the McAfee Scriptscan for Firefox 15.1.0, which was already disabled. I then disabled all plugins (Acrobat, Google Update, Intel Identity Protection (2x), Java Deployment Toolkit, Java Platform, MS Office 2013, Quicktime, Shockwave, Silverlight), which were all up to date.
Normal or safe mode still has same result. No startup, no option button and no customize.
Thanks for your help. Got any other suggestions? -
Help! I charged my Ipod touch the other night, I was using it yesterday and it cut off. It won't turn back on now at all. I've tried to plug it in to charge, and absolutely nothing happens. Any suggestions?
Hello Christie,
With it still plugged in, try a hard reset to see if that helps. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear. This may or may not work the first time around, so be sure to try this at least a couple of times.
B-rock -
My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
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