I reset my iPhone but when trying to make a call, the LTE changes to 3G and then just to bell, then I get an error re: call failed
I reset my iPhone 5 and the LTE Network showed but when I tried to make a call, it switched to 3G then just to bell and the call will not go thru. Can't receive calls either
Hi Turtlesquirt,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with making and receiving calls on your iPhone:
iPhone: Troubleshooting issues making or receiving calls
http://support.apple.com/kb/TS3406
I hope this information helps ....
- Judy
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Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?
By any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's? -
I transfered all my games from my iphone4s to my ipad, but the game progress is lost.... I signed on to game centre it shows all my scores and progress but when i try to play with the games, all my progress and scores disappears... can anyone help???
Hi bubbles213,
The best way to move information from one iOS device to another is to back up the device using iCloud or iTunes (or both), and then restoring the new device from it. This article will walk you through the steps:
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Cheers,
- Judy -
I have Windows 8 64 bit. iTunes works fine with my iPHONE but when I try to go to the iTunes store it loads to about 80% and then the message "iTunes has stopped working"
COPY QTMovieWin.dll FROM c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes"
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I downloaded different books on my iPad from iBook but when I try to read them the book isn't complete and I see lots of pages with error.
Have you tried closing the iBooks app completely and seeing if it works ok when you re-open it ? From the home screen (i.e.not with the iBooks app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If neither of the above work then you could also try deleting the app and re-installing it - as long as the books are still in the store and you use the same iTunes account as you originally used then you can re-download them for free : http://support.apple.com/kb/HT2519 -
When i charged my phone,The plug in itune picture came out.But when i plug in my computer,the apple keep coming out and going off.So what should i do?
to me it sounds like it need repair
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My icloud starts to restore my new iPhone but when it gets partially through downloading the apps, it stops. It also never downloads the photos from my icloud
Did you provide the password for the Apple ID(s) used to purchase the apps when prompted?
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PLEASE HELP MEEEE!!!!!!!!!!!!!!!! I just reset my iphone 5 ios7 and i came up onto my activation screen i put in my things but then it said this account has been disabled so i go online to enable my account again (i made a new icloud thats why it said disabled) but it said i needed to put in my icloud email so i put it in but i forgot my icloud email password (the old one) how can i fix this problem
Contact the Apple account secuity team for assistance: http://support.apple.com/kb/HT5699.
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I tried to reset my phone; but it's not working. The apple icon is on the front but it's completely frozen. What can I do?
connect it to the computer and reflash the ios update to it
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I have lots of iPhone contacts but only have one contact that when I send them an iMessage it sends as a text message instead how do I fix or is it on there end?
You both have to have iMessages turned on, you both have to be on iOS 5.0 or higher and you both have to be on an official carrier
oh and you both have to be on 3G or wifi
if one of you doesnt have 3G or wifi at the time then it will send as a text message
I don't have a 3G data plan so my iMessages only send over wifi, and when an iphone is asleep the wifi turns off so I receive iMessages as text messages, but when my wifi is connected it works perfectly -
Printer is asking for PDF but when I save psd to PDF the dimensions change
I am trying to save psd files to pdf for a printer. He wants them 3.75 x 2.25 inches. I am creating the psd files in CMYK color as he needs. The dimensions are 3.75 X 2.25 inches but when I save the Photoshop PDF it is much smaller 270 X 262. I don't want to send it to him incorrectly. Any advice for me?
Thanks in advance.You still didn’t say what the units for those numbers were.
Anyway: pdf is currently the standard for print, and even having to open psd would be time the printers want to save, I guess, or want to get paid for.
Moreover many (or most) print-shops have automatic preflighting-, reseparation- and montage-systems that are based on that format.
If You got a window like this:
you did not open the pdf, but imported it, meaning a complete re-interpretation took place – so even if the pdf may have been at 72ppi it would be up-scaled to the selected values. -
Cannot do back up with time capsule.
I get an error message sayng that this disc is already in use. I have tried to wipe and restart but to no avail.
What could be wrong?Pull the power cord from the back of the Time Capsule
Count to ten
Plug the power cord back into the back of the Time Capsule
Wait a few minutes, then try a backup again -
the song is in the cloud and on my iphone but not on the imac. all other purchased songs are on the imac. any ideas? thanks
ITunes menu, preferences, store. Check off show iTunes in the cloud purchases. Return to your music library. Click the cloud icon to download it. You must be signed into iTunes under the store menu.
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I have a customized Yahoo home page which opens when I log on.
Whenever I move to the Yahoo mail, I have to "sign in" with Yahoo in order to get back to the customized Yahoo home page. I don't mind doing that when I use the Yahoo mail system, but recently, whenever I switch from FireFox to another browser, when I return to Firefox, I am returned to the Yahoo general page and I have to "sign in" to get back to the customized version of my home page.Remember History
https://support.mozilla.com/en-US/kb/Options%20window%20-%20Privacy%20panel#w_remember-history
If you use Clear Recent History '''DON'T select Cookies, Active Logins, Site Preferences'''
How do I make Firefox remember my usernames and passwords?
https://support.mozilla.com/en-US/kb/make-firefox-remember-usernames-and-passwords?
Check and tell if its working.
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