I reset my macbook back to factory and now I am missing apps. Where is it and can I get it back

I downloaded something and it messed up my laptop. Like for example ads would pop up everywhere if I would shop online. So i decided to reset back to factory to start fresh. I followed apple's instructions and now that everything is better, I don't have iPhoto, pages, keynote, and more! Where did it they go? I need them! How can they disappear by just reseting my macbook! Please help!

None of those are part of OS X which is all you have installed. You will need to re-download them from the App Store via your Purchases page. You might have been fine by making a backup first or finding out what is installed as part of OS X. Neither iLife nor iWork are part of OS X.

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Hello, this might be a basic question, but how do you open QuickTime to record a new webinar? I have a new MacBook Pro with Yosemite and can only get QuickTime to appear in Finder but not actually open to allow me to record something new. Thx.

Hi Winterwilly,
Welcome to Apple Support Communities.
The article linked below answers your question of how to use QuickTime to record something on your MacBook Pro’s screen.
QuickTime Player 10.x: Record your computer’s screen
Cheers,
-Jason

Hi, I am going to reset my Macbook Pro to factory settings but I would like to back it up first. I have backed it up to an external Hard Drive so if I were to wipe the laptop, would i be able to retrieve all of my files and applications

Hi, I am going to reset my Macbook Pro to factory settings but I would like to back it up first. I have backed it up to an external Hard Drive so if I were to wipe the laptop, would i be able to retrieve all of my files and applications. (Office Mac, Adobe CS6, Logic Pro)

When OS X asks you to restore a backup, it will allow you to select what you want to restore from the backup, Just select the things you need, because if you select everything, you will be in the same status as before restoring the Mac to factory settings. This has nothing to do with erasing the hard drive
It's OK to make backups with Time Machine

How to reset my macbook pro to factory setting?

How to reset my macbook pro to factory setting?

Click here and follow the instructions. If the computer originally shipped with Mac OS X 10.6.8 or earlier, when you reach step 5, insert its original disk, restart with the C key held down, use the Disk Utility to erase the internal drive, and install a fresh OS.
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I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

I have eactly the same problem - it seems that the downloaded version on MBA is version 6.0 and on iPad is is version 2.0 -
Issue is when i tried to save the presentation on MBA Keynote 09 - Keynote crashed.
I tried to save is as Powerpoint in MBA and it crashed as well!
Message was edited by: Innovaxin

Why does the iCal app on my MacBook Pro only have a 2-year archive? Where did everything before that go? And can I get it back?

I use my iCal as a daybook and every now and again need to reference events or occurences from several years ago. I tried to look something up from back in 2010 and the iCal on my MacBook Pro only has iCal data from Jan 1, 2011 onwards. Everything I've put in prior to that seems to have disappeared! I can't find anything under preferences that mentions archiving/storage. Can I change the setting so that this info is kept forever? And can I get my previous info back?

You can only sync with one computer. When you synced to the new computer it would have erased it and synced what was on the new computer.
You always need to have a backup, an iPhone is not a storage device.
When you get a new computer you need to transfer your library before syncing
If you don't have a backup you may be out of luck
The only thing would be if you're in the US and have access to the iCloud beta to reload purchases
http://support.apple.com/kb/ht2519

I have reset my macbook pro to factory reset the screen is now asking me to put in my details, do i have too as if i am showing it to someone they need to be able to see it working but does that not mean that my name will be on it. please help

i have reset my macbook pro to factory reset the screen is now asking me to put in my details, do i have too as if i am showing it to someone they need to be able to see it working but does that not mean that my name will be on it. please help

Use a alias, but you might have to use a zip code that matches the location used.
Also if you click the right button there is a way to bypass the registration, like register later or something, Apple has it hidden. Also to bypass the internet connection to send the registration off.
Never place your name on a Mac or PC, it's spread throughout the entire machine, in emails, on the network in plain sight etc.

Bought a used Mac Mini and can't get past security password Seller refuses to answer emails. is there a keyboard command to take it back to factory settings or do I need to buy a Disc set and OS???

bought a used Mac Mini and can't get past security password Seller refuses to answer emails. is there a keyboard command to take it back to factory settings or do I need to buy a Disc set and OS???

You can bypass the password and wipe the drive and return to the original facory installation if the seller included the orginal install DVDs with the Mac mini. If not you will need a retail version of Mac OS X. To boot from the Install DVD restart the mini, immediately slip in the DVD and press and hold the C key.

The screen on my MacBook goes black often. I can still see a faint image of what's on the screen, and can only get it to illuminate by moving it back and forth. What could the issue be? How can it be fixed?

The screen on my MacBook goes black often. I can still see a faint image of what's on the screen, and can only get it to illuminate by moving it back and forth. What could the issue be? How can it be fixed?

The startup disk may need repairing ...
Launch Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If the disk needs repairing, restart your Mac while holding down the Command + R keys. From there you can access the built in utilities in OS X Recovery to repair the startup disk.

I have smurf village on my ipod and just downloaded new smurf village to my ipad, but it has reset my game on the ipod. how to l fix this and can l get my original game position back.

i have smurf village on my ipod and just downloaded new smurf village to my ipad, but it has reset my game on the ipod. how to l fix this and can l get my original game position back.

If it is the same app for the iPod and the iPad (universal or iPod/iPhone app) and not a iPad only app, the only way is to restore the iPad from the backup of the iPod. That will wipe out all the app data currently on the iPad though.
If the iPad is an iPad only app, then there is no way.

HT201364 how do I reset my macbook pro to factory settings. Am currently using OS X Mavericks

how do I reset my macbook pro to factory settings. Am currently using OS X Mavericks?

Do you mean by "reset to factory settings" re-installing the OS X version it had originally?
Phil

I lost my Visual Voicemail when upgrading to iphone 5. New phone was set up from itunes backup of iphone4 but my Mac tells me there is an iCloud back up of my phone prior to this date. Will my Vis Voicemail be on this and can I get it on my new phone?

I lost my Visual Voicemail when upgrading to iphone 5. New phone was set up from itunes backup of iphone4 but my Mac tells me there is an iCloud back up of my phone prior to this date. Will my Vis Voicemail be on this and can I get it on my new phone?

I see. Apple's documentation on what is included in the iCloud backup doesn't explicitly say that it contains voicemails, but that doesn't mean it does not. You would just have to try restoring the backup to find out.
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If this does not recover your voicemails, you can check to see if you have an older iTunes backup that may contain them. Available backups are shown in iTunes Preferences>Devices on the Backups list.
If all else fails, you could try contacting your carrier. Voicemail is a carrier feature and they may have an archive you could access.

I reset my iPhone 3gs to factory. Now it stuck in iOs 4.2. I try to upgrade but it does not, any idea?

I reset my iPhone 3gs to factory. Now it stuck in iOs 4.2. I try to upgrade but it does not, any idea?

I am not sure but it may be 3G. How to find out? Actually I wanted to download watsapp and when I tried I got message "It requires iOs ver 4.3 or above." And together I get box asking to upgarde, but it does not.

Reset my airport extreme to factory settings, now getting flashing amber. Airport utility cannot see the unit when it scans. How do I access the unit?

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I found another thread from the June 3rd with the same issue. They seam to have a solution, but I am using windows. Does anyone know how to update older AXs on windows computers?

I turned off my phone and when I turned it back on, all my apps were deleted. I tried to reinstall my apps, but it wouldn't let me. My storage still remained the same even though, all my apps were deleted. How can I get my apps back?

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Hold the home and power button down until your phone restarts. If that doesn't work, backup and restore using iTunes.

I had microsoft exchange added and when I synced I lost all of my prior contacts. Also, thenames all turned to numbers. Example when you get a text from a contact, their name appeared. Now just a phone number. What did I do wrong and can I get it back?

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I reset my macbook back to factory and now I am missing apps. Where is it and can I get it back

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