I reset my passcode and can't rememmber what it is. How do i unlock phone?
I changed my passcode on my phone last night and can't remember what it is. How can I unlock my phone?
If you performed a sync since setting your passcode, you can restore from backup on the computer you last synced with to remove the passcode. Otherwise, you'll have to force the phone into recovery mode & restore as a new device. All data on the phone will be erased.
Similar Messages
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I forgot My iPhone 5s passcode and can't remember what can I do because it is lock for 1 min. Then 5 min. Then one hour and I don't know what to do ????
If you forgot the passcode, you'll have to restore it to remove the passcode, as explained here: http://support.apple.com/kb/HT1212. If it is running iOS 7 with Find My iPhone enabled, you'll have to force it into recovery mode in order to restore it, as explained here: http://support.apple.com/kb/ht1808 (or erase it using Find My iPhone on icloud.com).
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I can't remember my passcode and have disabled my iPod Touch. How do I get it reset?
I can't remember my passcode and have disabled my iPod Touch. How do I get it reset?
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
i habe the ipod touch 5 ios 7. i reset my passcode but i dont remeber what it is. i dont have itunes on my computer and my home button doesnt work. how do i reset my passcode or ipod?
If you can't remember your passcode, you'll have to restore it to remove the passcode, as explained here: http://support.apple.com/kb/HT1212.
If you're running iOS 7 with Fid My iPod enabled, in order to restore it you'll have to force it into recovery mode as explained here: http://support.apple.com/kb/ht1808, or erased it using Find My iPhone on icloud.com if your home button isn't working (see http://help.apple.com/icloud/#/mmfc0ef36f). -
apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.
It's real easy to create a new one and, in fact, it's too easy. I say that because multiple IDs are a PIA. The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s). iTunes items can not be transferred from one ID to another and IDs can not be merged.
The problem arises when you want to update an app. If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID. Then you update and log out/in again to get back to where you started. It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID. Of course, with a disabled ID, the problem is much worse!
A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
One last thought... If your brother actually got a human on the phone to dispute the charges, go there and explain the problem. Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue. Apple believes that money is owed on the account! -
I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Can anyone help?
If you know the password to your apple id login - you can then do a restoration once you have put your device into recovery mode using itunes.
read this article to give you direction how to put your device into recovery mode.
Once you have put in your apple id login and password this then will allow you to restore the device once the device is placed in recovery mode.
good luck!
http://support.apple.com/kb/ht1808 -
All I have on my I pod touch is a white screen with multicolored lines going across screen. What do I need to do. I can't use I tunes because it says I have to have passcode and can't get screen to come up. I have already tried holding both keys down.
- See if placing the iPod in Recovery mode will allow a restore.. It bypasses the passcode (and erases the iPod)
- Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
What to do if we can t remember the answers to the secrets questions and we do not receive the reset when clicking send reset to rescue email ( can t remember what is the rescue email we gave ) ?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
My daughter changed her passcode and can't remember it. We had not done a back-up in a while so I'm not sure what to do. Should I restore the factory settings?
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
How can I unlock my sons ipod he changed the password and can't remeber what it is
How can I unlock my sons ipod touch he changed his password and can't remember what it is?
iOS: Forgotten passcode or device disabled after entering wrong ...
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Hi, I am trying to download IOS7 (not sure if it's 1 or 2) to my ipad. The programme has locked at the 'Choose a Wif-Fi network' page, a box says 'joining other network' but the page is greyed out and can't move from it. How can I clear this screen and finish the download. Thanks
Hello Den53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430?viewlocale=en_US
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
After the device has turned off, press and hold the Sleep/Wake button until the Apple logo appears.
Best of luck,
Mario -
I can't unlock my ipad 2-the screen is frozenand I can't type in my password, can't shut it off and can't connect to itunes because I need to unlock it-which I can't..PLS. help! Thanks!
Try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Purchased CC for business and can only assign one user. How can I assign more users to have it on all 4 computers in the office?
Hi there
You would need to purchase a seat for each user.
What you currently have is 1 seat = 1 user.
Kind regards
Bev -
I am trying to personal hotspot but each time I go into it and tune it on the screen goes back to the Settings page and personal hotspot has disappeared and can not be found. I have tried restarting the phone and also a factory restore to no avail. HELP
I had a similar issue and it was password case sensitive issue
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sync iphone to computer and in the process a significant amount of my contact list was deleted. All "A"s, all but 2 B's, all but 4 c's then left everything else as is. What's that all about and can I retrieve what was lost?
iTunes Store- Transferring purchases from iOS device or iPod to a computer
Downloading past purchases from the App Store, iBookstore, and iTunes Store
How to dowload purchased music
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