I RESET. MY SCREEN IS BLACK EXCEPOT FOR THE SPINNING WHEEL AT THE BOTTOM. IS IT BROKE?

I TRIED TO DOWNLOAD AN APP TO HELP FIND MY PICS AFTER AN ACCIDENTAL RESET AND NOW MY ITOUCH DOESNT WORK. THE SCREEN IS BLACK EXCEPT FOR A WHITE SPINNING WHEEL AT THE BOTTOM. IS IT BROKEN?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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I upgraded to lion. I now have the spinning wheel on the startup screen when I try to enter my user name and password. I tried shutting down and restarting, no luck

I upgraded to lion. I now have the spinning wheel on the startup screen when I try to enter my user name and password. I tried shutting down and restarting, no luck

Reinstalling Lion Without the Installer
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

When i open iPhoto i dont get a menu on the LHS of the screen and there is a continual spinning "wheel" in the middle of the screen. This has been like this since I bought my iMac

when i open iPhoto on my iMac i dont get a menu on the LHS of the screen and there is a continual spinning "wheel" in the middle of the screen and it does nothing else.

Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Does that work?

My apple wont turn on. it gets stuck on the gray screen with the spinning wheel and the apple on the screen

My macbook air turns on but not completely, it gets stuck on the grays screen.   It shows an apple an a spinning wheel and that is as far as it gets. sometimes I can get to an screen that shows macintosh hd and i clicked on it and the computer turned off.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
     a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

My MacBook Pro won't come on, it is stuck on the spinning wheel in the opening screen

Hey, I went through the troubleshooting guide and tried all the solutions and non of them works
My question is
What is preferred:
- reinstalling with time machine or sending for service?
Thanks all,

Hey, I went through the troubleshooting guide and tried all the solutions and non of them works
My question is
What is preferred:
- reinstalling with time machine or sending for service?
Thanks all,

We have an iMac 21 inch 2009 model. Screen is black upon switching on although we hear the sound. Any fixes for this? Thank you

We have an iMac 21 inch 2009 model. Screen is black upon switching on although we hear the sound. Any thoughts and/or fix? Many thanks

2009 iMac? You posted in the iMac (PPC) forum. Your iMac is an Intel.
Try Resetting your Mac's PRAM and NVRAM
It really helps to tell us which Mac OS X you have installed...

HT1349 i have just bought an ipad2 from usa. now i am in dia. i am a first timer user of ipad. i have charged for three hours, when i start iti.e. on the device it shows a plug in icon with itunes. then the screen turns black. i am not able to use the dev

i have just bought an ipad2 from usa. now i am in india. i am a first timer user of ipad. i have charged for three hours, when i start iti.e. on the device it shows a plug in icon with itunes. then the screen turns black. i am not able to use the device. kindly help

You need to plug the iPad into your computer that has iTunes installed on it, and activate it.
The User Guide would be good for you to read:
http://support.apple.com/manuals/#ipad

Downloaded firefox 5 and now screen is black except for toolbar

My laptop has windows XP. I downloaded Firefox 5 and my screen is black except for the toolbar. It doesn't matter which site I try to get to, the screen is still black. I had to go to my IGoogle homepage an access the help link because once I go back to Firefox, black screen again. I never had this problem until I upgraded to 5. Any help would be appreciated or I will have to go back to the older version of Firefox.

Hi Aphthonius,
Thanks for visiting Apple Support Communities.
If you only see the "connect to iTunes" screen on your iPhone, this means that the device is in recovery mode and needs to be restored. The information and steps in this article can help further:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
All the best,
Jeremy

My iphone doesn't ring when it's unlocked .. i have calls but the screen still black and when i slide to unlock the screen i found i had missed calls

My iphone doesn't ring when it's unlocked .. i have calls but the screen still black and when i slide to unlock the screen i found i had missed calls
i have tried manythings but it doesn't work
i put it in silent mode and i found my calls comes normaly and it works good but when i turn on ring mode it's back as it how can i fix that ?!

Basic troubleshooting steps outlined in the user guide are restart, reset, restore from backup, restore as new device. Try each of these steps until your problem is solved. If these steps fail to solve your issue, then you'll need to bring your phone into Apple (or an authorized service provider in your area) for evaluation.

This happened to me when I received a call. My phone started vibrating when it received the incoming call but the screen was black and kept vibrating like as if the call was still coming in.

This happened to me when I received a call. My phone started vibrating when it received the incoming call but the screen was black and kept vibrating like as if the call was still coming in, even though my friend hung up. It kept going and going, so I tried holding down the lock button to turn it off but screen was still black/turned off. Hitting home did nothing. My friend said to try holding down the lock button and home button together to reset it. I tried this and yet nothing happened. I am waiting for the battery to drain out and give it a try.

To reset, you have to press both the home and sleep/wake buttons until the Apple logo appears - takes 10-15 seconds.

Ipod touch screen went black and then started flashing. Then the turn off slide comes up.

Ipod touch screen went black and then started flashing. Then the turn off slide comes up. Restored multiple times and didn't work. Ipod works with Itunes fine (can put music and podcasts on the ipod), but can't take songs off of the ipod. Using windows xp and everything is up to date. Any ideas of how to fix it?

I didn't know that it was posted three times. My computer didn't say that it posted anything.
My ipod still syncs to itunes and I can put podcasts and music on my ipod, but I can't delete songs after I put them on the ipod. When I try to delete songs I try to delete it from the main music list on the ipod. It's also doing all the other stuff that I posted before. The screen will go black and then the power off slider thing shows up for a few seconds, then it'll show the unlock slider bar. Then goes black again. It will also do that when I have the ipod unocked and changing songs or playing a game. I've restored it to the factory default/new ipod and it still does the same thing. I've uninstalled and reinstalled itunes and then restored it again to the factory default and it's still doing the same exact thing. I checked and my computer is up to date.

My iPhone's screen is black with a white search circle in the middle of it. I can't get it to turn on or off?

My iPhone's screen is black with a white search circle in the middle of it. I can't get it to turn on or off. What should I do?

Try doing a hard reset - by holding the 'Power' button on the top and the 'Home' button simultaneously!

My MacBook Pro shows the logo in a white screen when I ask for a Software Update under the apple. Actually it stays blank on Featured, Top Charts, Categories and Purchases as well. What up? Thanks.

My MacBook Pro shows the logo in a white screen when I ask for a Software Update under the apple. Actually it stays blank on Featured, Top Charts, Categories and Purchases as well. What up? Thanks.

I am having exactly the same problem right now. After some research, it looked like my HD was toast. I replaced it today, that part was easy, but now I cannot seem to use my original Install Disk to format the new HD. I get a grey restart screen, or if I get to the Language Selection screen, my cursor is frozen in left corner and I can't use it.
Very frustrating, hope someone else has some ideas!
PS My MacBook was about same age, and "expired" in exactly the same way as yours.

I start my I mac 21.5 inch led 16:9 widescreen computer but the screen is black, I hear it starting but the screen still black. and the screen is black, I hear it running but till the screen black

I start my I mac 21.5 inch led 16:9 widescreen computer but the screen is black, I hear it starting but the screen still black. and the screen is black, I hear it running but till the screen black

Try a safe boot.
     Shutdown your machine. Hold down the shift key. Poweron. Wait awhile; wait awhile while you harddrive
     is being checked.
     http://support.apple.com/kb/ht1455
Report back results.

The screen goes black 2 or 3 secs after lifting the lid, but comes back on if I disconnect the magnetic power lead, after that it works fine with or without lead. Anyone had this problem, and is it symptomatic of a serious fault

The screen goes black 2 or 3 secs after lifting the lid, but comes back on if I disconnect the magnetic power lead, after that it works fine with or without lead. Anyone had this problem, and is it symptomatic of a serious fault?

It could be a software issue. I would reinstall the OS. You don't have to lose or reinstall any apps from archive and install. This way, your user folder remains intact but you get a fresh copy of the OS.

I RESET. MY SCREEN IS BLACK EXCEPOT FOR THE SPINNING WHEEL AT THE BOTTOM. IS IT BROKE?

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