I reset password now I can't purchase or download anything from ITunes

Had a security breach with my IPad. Actually my wife remotely turned on my find my IPad service to track every where I go. Not sure how she did it, she knows answers to my security questions, and password tendencies.  So anyway I reset my password for my Apple ID. Changed security questions etc. but now iTunes doesn't say it's a wrong password it jut doesn't do nothing. So I cannot purchase, download or anything ith my iTunes acct. Help?

Settings>iTunes/App store...tap the ID shown...sign out. Now, try signing back in...still get the same error?

Similar Messages

  • I can't purchase or download anything from my mac

    I am logged into my account. It is the correct account. I have the correct password. When I try to purchase anything, it asks me to enter my password, I do, then nothing happens. I don't get an error message, I don't get my download, nothing happens. If I try to click the "buy" button again, I can't even click it anymore. Nothing Happens.
    I am able to purchase things on my iphone. I did this thinking I could then sync up to my computer and get the content onto my computer that way. When I connected my phone, the movie I had downloaded showed up on my computer, but it needs to be downloaded (from icloud?) However when I try to do this it starts the download for a half second and then stops. The status is "stopped". If I try to resume download, it does the same thing.

    Mail: Troubleshooting sending & receiving email messages

  • My company phone was set up by our IT dept., he used his email and password, now i can't except some downloads. What do i need to do to change these to my account?

    my company phone was set up by our IT dept., he used his email and password, now i can't except some downloads. What do i need to do to change these to my account?

    It is a company phone, don't mess with it unless you get authorization from the company. The activation, and I suspect Find My Phone are all tied to the company for a reason. Unless of course you don't value your job.

  • When I try to download anything from iTunes or the app store on my iPod touch, my sister's Apple ID comes up instead of my Apple ID. How can I get my iPod touch to ask for the password for my Apple ID rather that of my sister's.

    When I try to download anything from iTunes or the App Store on my iPod Touch, my sister's Apple ID pops up instead of mine. How can I get my iPod Touch to display my Apple ID and ask for my password rather than display my sister's Apple ID?

    You can try to tell the iPod to use yours:
    1. Tap Settings
    2. Navigate to "iTunes & App Store"
    3. Tap Apple ID:
    4. Tap "Sign Out"
    5. Sign in to your account.

  • Asked to put security questions and answers. Click "Done" and it does not lead me anywhere. Now cannot download anything from iTunes Store.

    Asked to put security questions and answers. Click "Done" and it does not lead me anywhere. Now cannot download anything from iTunes Store.
    Anyone has been having this problem?

    I have the same issue, bteween France and The Netherlands. No solution found yet.
    Worse even. My credit card is not from The Netherlands, and the dutch store does not accept a creditcard from outside NL. So i used my french card to buy one app using France has my home country. Luckily the app's language remained English, but now the french store seems to be offering me frech versions of existing (free) apps which i dont want. So i cant use the updates.
    i cant change the country back to Neterlands, without using a credit card. I can make a new ID, but the old one remains stuck with the french store, pffff It seems the only solution is to create a new ID via a "purchase" of a free app, but the older free apps all may need to be reinstalled that way.
    Typical Apple ..... ? ! !
    I may regret having purchased this ipad.....

  • Is anyone having a problem to download anything from iTunes right now ?

    I am not being able to download anything from iTunes right now .anyone facing the same problem ?

    If I understood it correctly, what you are saying is, whenever you send an iMessage to someone, it shows your "email address" instead of your "Mobile number" and in the past it used to show your "Mobile number".
    If that is so, go to "Settings", than "Messages" than "Receive at". At this point you should be able to see "2 addresses" written in front of "Receive at". After clicking on "Receive at" you should be able to see your phone number as well as email address in "You can be reached for messages at" part. If you see, this, than everything is correct and all you need to do is click on "Caller I.D" in the end of the same window and select your "Mobile Number" in the next window.

  • Is there anyway i can get all my downloaded songs from itunes onto my ipad?, is there anyway i can get all my downloaded songs from itunes onto my ipad?

    is there anyway i can get all my downloaded songs from itunes onto my ipad?

    If you cannot powerup the phone, there would be no way to recover the photos from the device. Have you tried to just connect it to the computer? If the photos are that important, have you considered possibly a 3rd party repair to just fix the screen so you can access the device, or was there more broken than the screen?

  • Can't download anything from iTunes/App store

    For the past week, everytime I try to download anything from the App store or iTunes I get a message saying "Unable to Download App" then it says "name of app/song trying to download" could not be downloaded at this time.  Done or Retry.
    I have logged out of iCloud, iTunes and my AppleiD and nothing has worked.  I went online on my Mac and updated my credit card (which was not out of date) and tried to buy a sont on my Mac...purchased, but could not be downloaded.  All my devices are having the same problem.  In the Error details on my Mac it says to check the Internet connection and try again.  My wifi is working fine on my mac and iPhone.
    Any suggestions?
    iPhone 4S, iOS 7.1, since last iOSupdate was installed

    I found a solution, and it's horrible.
    1. Back up your data. I used iCloud, but I also made a restore file through itunes, though you CAN'T USE THAT RESTORE TO FIX THIS PROBLEM. It will just install the problem anew! Delightful!.
    And then,  basically do this: http://support.apple.com/kb/HT4137 which translates to:
    2. Settings > General > Reset > Erase all data
    3. Set up your iPad as a new ipad - if you choose to restore from an old restore file, you'll just reinstall the original problem.
    4. Connect to iCloud to reclaim your iCloud stuffs.
    5. Spend the next hour annoyed and frustrated as you restore your music, photos, apps, etc... to what you think you had them.
    But miraculously, this let our ipad download apps again.
    Again, restoring from a backup will not fix the problem.
    All this speaks to some issue that requires the drive on the ipad to be reformatted with new permissions, or something, which is pretty **** annoying. Waiting to see the problem re-appear after it's finished syncing my music. Hurray!

  • How can I find re-download music from iTunes?

    I downloaded songs from iTunes on my phone, but when I sync with my computer it won't transfer the songs.
    I thought to purchase them again, but they say they've been purchased when I'm in the store, so I can't even buy them again.
    I've tried the "check for available downloads" button, but that didn't work either.
    Oh and I should mention that the album art was lost as well during the last sync.
    Could it be that my computer just doesn't like my taste in music?

    Downloading past purchases from the App Store ... - Support - Apple

  • Can't download anything from iTunes Store

    Hi,
    I have an iPhone 5 running on IOS 6. Everything is working fine, except for I can't download anything from the iTunes Store. I can't download music, TV programs, or films. I'm pretty sure I can't download podcasts either. I can download apps absolutely fine, just not anything from the iTunes Store. As soon As I press download, it downloads as normal, but as soon as it reaches the end and says processing, as normal, it just sort of finishes. It doesn't end up in my music or videos folder. I also can't transfer any music or media from my computer to the device. As I said apps and photos and everything else is running fine.
    Has anyone else had the problem? Any solutions?
    Thanks

    It does indeed sound to me like that hotspot either blocks connections to the iTunes Store (quite possibly to prevent people from loading their connection up with large downloads) or has a routing problem. In either case there's probably nothing you can do other than to just use a different hotspot, though you can talk to the cafe and ask them if they're indeed blocking the iTunes Store; that would at least let you know for sure.

  • How can I set automatically downloaded songs from iTunes on an existing playlist?

    Hi! I have downloaded songs from itunes in my old macbook which appears automatically in the playlist, but when buy a new macbook and downloaded some songs, a new playlist ws created automatically and all recent song i"ve downloaded goes to that playlist, how can I set the song that I download to the old playlist automatically  so I wont edit everytime I download songs, thank

    emerchua wrote:
    a new playlist ws created automatically and all recent song i"ve downloaded goes to that playlist
    Might that new playlist be a smart playlist named something like "Recently Added"?
    Yes, iTunes does create such a smart playlist and uses it to house recently downloaded songs.
    If you want the songs to go to an existing playlist as well, set up the smart playlist to include rule(s) to include the latest additions.

  • HT4759 Why I can't connect to download apps from ITunes?

    Why I can't download apps from ITunes. Even I Can't open some apps after I update. Thanks!

    Why I can't download apps from ITunes. Even I Can't open some apps after I update. Thanks!

  • Finally able to reset ipod, now I can't get it to work with itunes

    I would appreciate any assistance, as I am growing very frustrated.
    Friday night I was conducting a routine manual sync of my ipod. Everything was routine until I hit the disconnect button in itunes. My ipod disappeared from itunes device section, but "do not disconnect" stayed on the ipod's screen. I have had this problem before, and fixed it by resetting the ipod, so I tried that. The ipod would not reboot- I could hear noises as if the hard drive was spinning up, then the drive would stop. Then it would spin up again...etc. It did this over and over again, never even getting as far as the apple logo. I was able to put it into diagnostic mode but wasn't able to figure out anything helpful. Later that evening, I tried again to get the ipod to reset, and this time it got as far as the logo and stayed there.
    I plugged the ipod into an outlet and let it charge overnight, and discovered that the next morning it had evidently reset to factory settings- all my content was gone, and the ipod asked me to select my language on startup, but it was again booting normally. However, when I hooked it back up to my computer via usb cable, I had problems again. Windows asked if I wanted to reformat the drive and I said no. Itunes refused to recognize that I had plugged the ipod in, even though windows clearly had and the ipod had the "do not disconnect" symbol up. I tried resetting the ipod and the computer. This time, itunes recognized that I had connected the ipod and asked if I wanted to reformat it. I said yes but itunes quickly froze and would not allow me to close it or end the process via task manager. I had to reboot to get itunes working again.
    This is the situation I'm in now. Windows clearly recognizes the ipod- it shows as working in device manager and windows always asks if it should reformat when I plug it in (I tried saying yes once, but that didn't do anything). When I tried to select the ipod in windows explorer, explorer froze. When I open itunes after the ipod has been plugged in, or plug the ipod in while itunes is running, itunes refuses to recognize the ipod and freezes completely; task manager cannot end the process and the only way to restart itunes is by rebooting the computer. Trying to disconnect the ipod via windows' 'safely removal hardware' utility causes the utility to freeze and does not affect the ipod. The only way to get the ipod to stop displaying "do not disconnect" is to reset it, which again causes the ipod to (slowly) reboot and ask me to select a language.
    I have tried reinstalling itunes. (It's 9.0.3 now.) I've tried switching usb cables. I've tried switching usb ports. I have tried to put the ipod in diagnostic mode, and I've tried putting it in disk mode- I'm not able to do either. I've been through all the relevant apple support pages I could find and I'm still unable to even diagnose exactly what the problem is, much less how to fix it. It seems more likely than not that the problem is the ipod itself rather than itunes, given my problems Friday night, but I have no way of knowing for sure.
    The ipod is a 5g, 30gb, that I purchased new in December of 2006. I am running itunes 9.0.3 on windows vista home premium. Let me know if more details of my hardware/software are needed.
    Thanks,
    Lindsay

    You're not alone. I am having similar problems with my Ipod 5th gen 30gb.
    When I connect it to my laptop (Vista - basic) it is not recognised by itunes. Itunes simply locks up.
    So far I have tried the following to no avail:
    Checked my pc's device manager - it recognises the device and says it is functioning properly.
    Checked the drivers to make sure they are upt to date.
    Uninstalled & reinstalled a previous version of itunes (as it worked fine before the latest release).
    Reinstalled the latest itunes.
    Reset the ipod.
    Put the ipod into disk mode and reconnected to itunes.
    Have tried to use the windows tool to scan and fix any bad sectors but it fails to complete a scan without locking that up as well.
    Placed into disk mode when fully charged and then allowed the battery to drain completely. Then reconnected ipod (in disk mode)and it still is not recognised and locks up itunes.
    At this point I dont really want to part with another $300 odd dollars for a new one.

  • Reset Safari -- Now I Can No Longer Access Secure Sites Or iTunes Store.

    Hi, A few days ago I reset Safari (I'm still not sure why... boredom??). Well, now I'm paying for it. Now I can't access secure sites (such as gmail, bank accounts, etc.). in Safari. When trying to access a secure site I get an error window that reads something along the lines of: "Safari can’t open the page because it couldn’t establish a secure connection to the server." Even more annoying, I can't access my account on iTunes or access the iTunes store. When trying to do so an error window pops up that reads: "iTunes could not connect to the iTunes store. The requested keychain was invalid. Open keychain access and run Keychain first aid, then try again."... Did all that. No help. Incidentally, all my keychains are now gone).
    I tried accessing the secure sites through Firefox, which still works fine. But the iTunes problem persists no matter what.
    Has anyone else been encountered these same problems or know what I need to do to fix them? Any advice would be appreciated. I'm stuck!
    Thanks in advance!

    Still having this problem - is there no one out there who can help me? Surely someone must have had this happen before, no? You're all making me feel really stupid!!

  • Can't download anything from itunes/app store after 5.0.1

    I've read a few discussions on this topic but have yet to find any solution that works, so I'm reposting hoping someone has an idea.
    We have an ipad 16gig, and recently updated to iOS 5.0.1. (via WiFi, this isn't a 3G model). Immediately after setting up after the update, the iPad can no longer update apps, download new apps, download iBooks, download songs, podcasts ... basically anything from the iTunes or App store. All are met with the message:
    "Unable to Download (name here) - (name here) could not be downloaded at this time." with a Done or Retry button.
    The same thing occurs for all apps, music, podcasts, etc... same message each time.
    During the setup after the update was installed, we agreed to the new iTunes/App Store agreement, so I don't think it's that case where iTunes can't do anything because the Agree option got lost somewhere. I also don't have any downloads pending that need to be paused.
    Solutions I have tried so far:
    1. Restarting and resetting the iPad, both via the power button, and holding down the power button / home button.
    2. Signing out of iTunes/App store, re-signing in, with two different Apple IDs.
    3. A full restore of the iPad from my computer via iTunes.
    4. Attempting to buy something free from iTunes or the App Store (somewhere this was suggested as a solution). Some descriptions of this solution implied it was to force itunes to ask you to agree to the new TOS, this hasn't happened, and we agreed to the new TOS when 5.0.1 started up.
    5. Resetting my router. Didn't think this was the issue but did it anyway.
    Googling the issue, apart from the above solutions, I've encountered something about "permissions" on a folder to which apps are downloaded being set wrong by the update, but I have no clue how to address that, it seemed to have something to do with "jailbreak" ipads of which this is not.
    I'm about ready to take it to the Apple store but I was hoping I could find something online first, and spare confusing some poor Apple employee.

    I found a solution, and it's horrible.
    1. Back up your data. I used iCloud, but I also made a restore file through itunes, though you CAN'T USE THAT RESTORE TO FIX THIS PROBLEM. It will just install the problem anew! Delightful!.
    And then,  basically do this: http://support.apple.com/kb/HT4137 which translates to:
    2. Settings > General > Reset > Erase all data
    3. Set up your iPad as a new ipad - if you choose to restore from an old restore file, you'll just reinstall the original problem.
    4. Connect to iCloud to reclaim your iCloud stuffs.
    5. Spend the next hour annoyed and frustrated as you restore your music, photos, apps, etc... to what you think you had them.
    But miraculously, this let our ipad download apps again.
    Again, restoring from a backup will not fix the problem.
    All this speaks to some issue that requires the drive on the ipad to be reformatted with new permissions, or something, which is pretty **** annoying. Waiting to see the problem re-appear after it's finished syncing my music. Hurray!

Maybe you are looking for