I restarted my phone and now I am having problems with it. It will turn on but only goes to the black screen with the droid eye before shutting off again and trying to restart, what can I do to fix that?

I'm sorry to learn that your phone is having problems starting up, marinema08. I'm sorry if this is incorrect, but are you using the original HTC Droid Incredible or a later Droid Incredible model? Please try placing your phone in Safe Mode to see if you are able to move past the Droid eye. http://vz.to/1kdQWVI If you are able to enable Safe Mode, please try deleting any recent applications you have added.
AndreaS_VZW
Follow us on Twitter @VZWSupport

Similar Messages

HT4623 so i downloaded the iOS 7 onto my computer. then wanted to upgrade. iTunes is waiting to connect to the phone after the restart. now it's stuck in the black screen with the white apple with the progress bar. then i look to iTunes and found out it s

so i downlaoded the iOS 7 onto my iTunes. then i wanted to upgrade. the phone is stuck in the black screen with the white apple and the progress bar. next time i click on iTunes, it says my phone "has an error and cnanot update" and now it is stuck on the black screen with the white apple and the progress bar almost finished. hasn't moved in 20 minutes.

No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

Hello, I can't turn my iphone 4s on, it just broke down and now there's just the black screen with the apple logo on it. So I connected it to itunes and tried to restore it, but than always the errors 1603

Hello, I can't turn my iphone 4s on, it just broke down and now there's just the black screen with the apple logo on it. So I connected it to itunes and tried to restore it, but than always the errors 1603 & 1611 appeared! please help me!!

You may have a faulty USB cable. Try another.
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPhone, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the iPhone.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the device in iTunes and choose "restore from backup".
If you still can't get it to work, you have done all you can and only Apple will be able to help.

HT4623 please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H.

My iPhone fell in the pool, I tried the whole rice thing. & It seems to only turn on show the black screen with the apple & some white lettering on top of the apple. What else can I do to get my iPhone to work again?

my iPhone fell in the pool, I tried the whole rice thing. & It seems to only turn on show the black screen with the apple & some white lettering on top of the apple. What else can I do to get my iPhone to work again?

Time to take it to Apple and pay for an out of warranty replacement.
Allan

I jailbreaked my iPhone 5 and now i don't want the jailbreak any more so i restored the iPhone without iTunes an now i don't wad then it turned itf off and now its stuck on the black screen with the loading sign. So please how can i turn my phone on again

I jailbreaked my iPhone 5 and now i don't want the jailbreak any more so i restored the iphone without iTunes and then it turned it self off and now its stuck on the black screen with the loading sign. So please how can i turn my iPhone on again?

I figured it out by pressing the home button and the off button but when i turn my phone on again it's not restored. And when i try to restore it with iTunes it has to update but i can't update my phone because it's jailbreaked but if i can't update it, it won't restore the phone.

I turned off my iPod touch and when I tried to turn it back on, it won't load and just sits on the black screen with the Apple logo.... HELP!!!):

I turned off my iPod touch and when I tried to turn it back on, it won't load and just sits on the black screen with the Apple logo.... HELP!!!):

Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
Restart / Reset
http://support.apple.com/kb/ht1430

When I send a picture or video from my iPhone4s in portrait to email using outlook, the pic or video arrives in landscape. What can I do to fix that? thanks

When I send a picture or video from my iPhone4s in portrait to email using outlook, the pic or video arrives in landscape. What can I do to fix that? thanks

Hi...
Thanks for your repaly .
and i am not bale to post a question in developer forum i tried hard but i didnt get .Can you plz explain me how to post a question in developer forum this is very helpfull for me.Because i never did this thing.

When i try to turn ipod touch on it stays on the black screen with the apple and nothing else happens. whats wrong?

okay so just as i was typing this the problem resolved itself, but when i went to charge my ipod i noticed ot stayed on the black screen with the apple for a good 10 minutes, so i pressed buttons furiously (!!) and the screen went white and then back on to the screen with apple again. this contiinued for a good 4 tries then eventually went on to my lock screen (which is the very beautiful dom howard not that you know who that is and i dont even know any of you so i dont know why im typing all of this out but i really enjoy typing it's an incredibly exciting past time of mine but unfortunately i havent used capital letters) just wondering if it will happen again

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything

I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?

Is your iphone hacked/jailbroken?

My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport

My imac is very slow recently. What can I do to fix that?

My imac is very slow recently. What can I do to fix that?

What is slow?
Lauching of applications? Loading of internet web site? - Both?
How much available space is on your hard drive?

I dropped my phone down the toilet and after drying it out for 3 days, it will turn on but turn itself off after several minutes

i dropped my phone down the toilet and after drying it out for 3 days, it will turn on but turn itself off after several minutes, please help!

so is there no saving my iphone 4? even if it works fine when its on, can text and phone, email etc. just turns off and then reloads the apple icon and asks for my passscode again. it almost seems as it wont charge.

My iphone got wet and after letting it dry all i get is the black screen with the grey apple and a bunch of white writting, what do I do to fix it?

my iphone got wet and after letting it dry all i get is the black screen with the grey apple and a bunch of white writting, what do I do to fix it?

You can try and put it in a bag of uncooked rice for 5 days or so, but don't get your hopes up. If that doesn't work, you get an out of warranty replacement or buy a new phone.

I don't know what's wrong with my 3GS. It only shows the black screen with white apple. Turning it on then off doesn't help.

I don't know what's wrong with my 3GS. It only shows the black screen with white apple. Home button and turning the phone off then on doesn't seem to do anything.

Thanks Lucas,
I've tried doing that with no results. Same screen keeps showing. Maybe it'd be more helpful if I told you a bit more info. My phone was randomly playing music, and the voice control would also suddenly start without me touching the phone. Then I let the battery die and started to recharge when on the screen it indicated to plug into my computer/iTunes, I tried to restore but was getting an error message (can't remember what it said now). Battery died and now my current issue of the black screen with white apple. I'd love to be able to restore my phone but now its not showing as a device on my iTunes. HELP! Any other suggestions?

I restarted my phone and now I am having problems with it. It will turn on but only goes to the black screen with the droid eye before shutting off again and trying to restart, what can I do to fix that?

Similar Messages

Maybe you are looking for