I restore My factory Setting On my HP Pavilion g6
Hello Admin,
Hope you had a Great Weekend!
My notebook had some virus , and it was troubling my browsing so i decided to restore my laptop to factory setting, i did it with HP recovery Manager , successfully...
Issue is i saw my Window Microsoft Office 2007 with lience which i got with my This laptop is Gone and Microsoft office 2010 is showing up and telling me to activate!
I am confused where my Lience Microsoft office GONE !
How i can get back That Office 2007 lience!
Many Thanks
Regards
Khadija
See Help 2 for order disk to restore to factory install. As to Office you should've have the COA sticker on the packing that held the Office install media. If not then you will have to contact Microsoft Support and talk to them about it.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-
Similar Messages
-
Phone will NOT turn on after synching & updating (or trying) to ios 6. ? ..... Is it REQUIRED to "restore" to factory setting? When researching, I read that you will get an option to restore from back up. I am not receiving any options on iTunes.... restore only & basically it is telling me I will lose everything.
I am reading on this site about the error I am getting and it wants me to change some files that I am not comfortable messing with. Mainly because it is like a foreign language. Will the store do this for me or tell me if it is neccessary?
-
I was trying to update sofwatare for my iphone 4s, i got stuck with recovery mode and only option i see is to restore from factory setting. Do i lose all the the datas ? i did't had any backup. What is a solution?
If you didn't back it up, your data is gone. There is no "solution" after the fact.
-
I'm getting the message "itunes cannot read the contents of the iphone" and asking me to restore to factory settings when attaching to PC. I have songs downloaded from itunes on my PC, and songs and apps downloaded to the iPhone from iTunes too. How do I restore to factory setting AND retain the tunes and apps on the phone or get them synched? The iPhone is working fine
iPhone4 v4.2.1 (8C148) (can't update this till above sorted)
iTunes 10.2.2.12
Basically, if there is some way of downloading a 2nd copy of tunes/apps already purchased I can resolve my issue, but I don't know if this can be done. Ican't find a FAQ on this. Thanks in advanceSee Erase your device Here > http://support.apple.com/kb/HT4137
Go to Settings > General > Reset > Erase all content and settings
Also... See the wjosten post here...
https://discussions.apple.com/message/20294697 -
my apps are suddenly stop working periovously it was working very well but one day it stop i have run sfc/scannow to even try to to systen restore but there is no restore point & even i try to restore to factory setting but it showing some file are
missing even I update it to windows 8.1 update 1 but still same thing not even single app is working
in sfc/s014-04-13 13:14:03, Info CSI 000004cf [SR] Beginning Verify and Repair transaction
2014-04-13 13:14:12, Info CSI 000004d1 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version =
6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-04-13 13:14:19, Info CSI 000004d3 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version =
6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-04-13 13:14:19, Info CSI 000004d4 [SR] This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.INF_prncacla"
2014-04-13 13:14:27, Info CSI 000004d5 [SR] Verify completcannow detail I get this resultand this the dism report
DISM report and It is showing that cammand cannot perform because of i/o devices error
2014-04-14 00:54:14, Info DISM PID=1208 TID=2820 Temporarily setting the scratch directory. This may be overridden by user later. - CDISMManager::FinalConstruct
2014-04-14 00:54:14, Info DISM PID=1208 TID=2820 Scratch directory set to 'C:\Users\R0027~1.JSA\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2014-04-14 00:54:14, Info DISM PID=1208 TID=2820 DismCore.dll version: 6.3.9600.16384 - CDISMManager::FinalConstruct
2014-04-14 00:54:14, Info DISM PID=1208 TID=2820 Scratch directory set to 'C:\$SysReset\Temp'. - CDISMManager::put_ScratchDir
2014-04-14 00:56:26, Info DISM PID=6888 TID=6828 Temporarily setting the scratch directory. This may be overridden by user later. - CDISMManager::FinalConstruct
2014-04-14 00:56:26, Info DISM PID=6888 TID=6828 Scratch directory set to 'C:\Users\R0027~1.JSA\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2014-04-14 00:56:26, Info DISM PID=6888 TID=6828 DismCore.dll version: 6.3.9600.16384 - CDISMManager::FinalConstruct
2014-04-14 00:56:26, Info DISM PID=6888 TID=6828 Scratch directory set to 'C:\$SysReset\Temp'. - CDISMManager::put_ScratchDir
2014-04-14 02:41:53, Info DISM PID=1068 TID=4108 Temporarily setting the scratch directory. This may be overridden by user later. - CDISMManager::FinalConstruct
2014-04-14 02:41:53, Info DISM PID=1068 TID=4108 Scratch directory set to 'C:\Users\R0027~1.JSA\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2014-04-14 02:41:53, Info DISM PID=1068 TID=4108 DismCore.dll version: 6.3.9600.17031 - CDISMManager::FinalConstruct
2014-04-14 02:41:53, Info DISM PID=1068 TID=4108 Scratch directory set to 'C:\$SysReset\Temp'. - CDISMManager::put_ScratchDir -
Help please with restoring iphone factory setting
hey can someone help me please? i did "restore" to factory setting on itunes for my i phone and now after it reboot it has the icon of usb and itunes icon on screen and the only other option it lets me do is emergency call, what do i do?
Connect your iPhone to iTunes and perform the restore again. DO NOT unplug it until it is completely done and it's on.
If iTunes cannot recognize the iPhone, force your iPhone into recovery mode and try to do the restore from there. To do this, turn it off. then, press and hold the home button. Keeping it held, plug your iPhone into iTunes via the USB cable. Keep holding down the home button until the screen showing a USB cable and an iTunes icon. Then, iTunes will recognize your iPhone, and you can do a restore.
Again, do not unplug your iPhone until iTunes says it's done restoring. It will reboot your iPhone a couple of times before it's done. -
IPAD not coming up after restoring to factory setting
after a succesful trial on a colleagues itune pending upgrade of mine to the latest version, we successfully set up mi nenly acquired IPAD but later restore to factory setting when we discovered it was 'not charging'. Unfortunately, my IPAD has not been coming up after my upgrade (it is not even seeing itune anymore)- not even on anybody else's system. Can you please offer any help.
Thank you in anticipation of your prompt suggestion or resolutioni had a scare tonight as IMAME4all is out i thought id try to have a look and my ipad wouldnt restore in itunes i tried three times and on the last as it was trying to wait for ipad i noticed that home sharing was on in itunes i turned of off in the menu and bang it bleww up .... / no not really but it started restoring and all good for normal pad.
-
Hi i have an I pod and i had used it as hard disk also. Now when ever i connect it with my Laptop it shows restore to factory setting....i wanted to knwo is there any way i can save the data which i had already stored in the I pod. I dont want to loose that data???
sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde -
My iphone 4 screen black out suddently! I tried to restore to factory setting but still nothing show up on screen! Anyone can help?
1st, u could just restart ur home, pressing the home and power botton together for few sec,if it wont work .....
2nd, try restore ur phone with itune, and it ****** me off last time when i dont normally backup with my itune after the icould thing showup, so restore with icloud backup wont 100% work, if not just try restore from older icloud backup. if it still wont work.....
3rd hand it over the the apple dealer... they are the pro... never ever open it up urself or bring it to one of ur so call SMART FRIENDS, they will freak up ur phone even worst.... i think this method will definately solve ur problem.. -
Help! Z61t - restore to factory setting problem
I tried to restore my Z61t to factory setting.
I did it from the thinkvantage > rescue & recovery > restore to factory setting
after that the laptop restarted by it shelf.
when it started, It asked me to put in the Recovery suplemental CD.
I put in my CD recovery which was I created my chelf after I bought this laptop two years ago.
but, it said 'wrong CD'.
so, click cancel. and the laptop restarted by it shelf again.
and keep asking me to put in the CD Recovery.
Should I buy this CD recovery from IBM?
and I am still wondering, if after I buy the CD. the restoring still not working.
anyone can help or give me advice for this matter?
many thanks!@ denny_chr,
If you are booting using the blue Access IBM / ThinkVantage button you need to select to restore your system and then select factory restore. Do not select to restore from an image, the disc you created will not work.
Using Discs
Hopefully you created more than one disc; you should have created at least two, maybe three? Boot from the first disc, when it asks for the supplemental disc you need to click on "no", (otherwise you will get the wrong disc message), it will then ask for the first recovery disc; this is when you need to insert the second disc you made.
Hope this helps
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
Deutsche Community Comunidad en Español English Community Русскоязычное Сообщество
PepperonI blog -
Ipad 2 still crashes after restoring to factory setting after upgrade to IOS 7.0.6
After recent upgrade to IOS 7.0.6, my ipad 2 started playing up. Lost the use of camera like many others. Followed advice to restore to factory setting after connecting to Itunes. Took several attempts to do so as it wasn't able to locate my ipad in itunes and kept saying it couldn't find my iphone? Not sure why it was looking for iphone. Anyway, I disconnected and turned off the ipad holding on to the Sleep button and home together and left it off overnight. Next morning, I found I could turn my ipad on. Feeling relieved, I started to input my details, etc, and in the middle of doing so, it just went blank and the apple logo came on. It kept going off and coming back again. I just turned it off again using the sleep and home button together and left it for a day. The next day I was able to get into my home screen but after using it to log into my emails, etc, it just went off with the apple logo appearing again. I really regretted upgrading to IOS 7.0.6. Nothing works properly anymore, ie my camera, the sleep button..... Wish I could restore back the older version. Is there any hope/cure for my sick ipad? Hate to spend lots of money on repair. Please help..
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again. -
i have pressed start to install updates, but now my iphone 4 will not stay on, screen showing picture of cable & itunes sign when i attach to computer it only ask me to restore to factory setting and i dont want to lose my photos ect,
Thanks AngelaYour phone is in recovery mode. All your data are already gone.
-
After, updting my iPhone 4S to the newest version. I get the picture of the cable to iTunes. Plugged in the phone to the computer, it asks me to restore it to its factory setting. The picture is still on my phone. How can I fix it?
ThanksReset, hold both home and power buttons until the iPhone begins to start. If still problem, Restore with iTunes on computer. If still problem Restore with DFU Mode with iTunes on computer.
-
My child has disabled her ipod and i have had to reinstall itunes which is not recognizing the device to allow me to restore ipod to factory setting.
Try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
Trouble restoring to Factory setting
Hi,
I hav HP1000 with Windows 7, is have partitioned my hard disk into 3 partitions.
Now i am having trouble restoring notebook, restor factory setting icon is not active. window isnt working Properly.
I wd appericiate u guyz help.
thanx
This question was solved.
View Solution.Partitioning the hdd usually breaks the Recovery function, by changing drive letters and/or usually converting the hdd from Basic disk to Dynamic.
Try EaseUS Partition Manager to get rid of the extra partitions and convert from Dynamic back to Basic:
http://www.partition-tool.com/personal.htm
Btw_If you burned your Recovery Disk set just boot from the first one to start restoring back to factory.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**
Maybe you are looking for
-
Hi, I have a 2nd Gen Touch and the firmware version is 4.0.2 (I believe!). I'd like to get a cord like this, but can't figure out if it would work with my product given the requirements it states. Would it? Should it? http://cgi.ebay.com/AV-TV-RCA-Vi
-
I am trying to do FILE TO IDOC scenario, i am getting error called, UNABLE TO CONVERT SENDER SERVICE TO AN ALE LOGICAL SYSTEM.? could anybody solve this problem?
-
PO Delivery date change using IDOC type "PORDCR101"
Hi All, I am trying to create a PO using idoc type "PORDCR101". Everything is fine, PO is getting created. But the problem is that, even if I pass delivery date at item level system is automatically changing delivery date to future date (some of the
-
Safari opens random advertising tabs
Today my computer started to open random advertising tabs. These tabs are typically related to whatever topic I've searched for or am visiting. I've looked for add ons, shut off extensions in my preferences, shut off pop up windows and it STILL happe
-
Managed accounts in Mountain Lion have no access to App Store?
My son who uses a managed account now has no access to the App store, this happened after updating to Mountaion Lion. If I convert his account to an administrators account it works fine, switch it back to managed and the problem returns even though t