I restore my ipad mini but i cannot locate the first person who made tha account to use the ipad how can you help me? Do i need to go to apple store
Thank you for the help
You have to contact the person who still has their Apple ID enabled on the device and have them disable their Apple ID on that device as well as disable Activation Lock.
See: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
See: iCloud: Remove your device from Find My iPhone
If you cannot locate that person, then you are out of luck and now own an expensive paperweight. I don't know if the receipt would help...it might if it has the unit's serial number on it.
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I try to buy a magazine from I tune store they kept the money but i couldnt download the magazin. Can you help me please
Hello nasiatoska,
It sounds like you were charged for a magazine, but it was never downloaded to your iPhone. I found an article that has some steps to assist with this:
Newsstand-compatible apps automatically move to Newsstand. Tap and hold apps to arrange them in Newsstand.
Note: You cannot drag other publications into Newsstand.
If a subscription app or publication does not appear in Newsstand, verify that the app supports the Newsstand feature.
Newsstand updates subscriptions only when using a Wi-Fi connection. If you aren't seeing the latest issue:
Verify that you are connected to a Wi-Fi network.
Check Settings > Store to verify that automatic download is enabled for that publication.
You can find the full article here:
iOS: Using Newsstand
http://support.apple.com/kb/HT4943
If you are still not able to access the magazine after following those steps, you may want to report a problem with the magazine purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
Cannot open aperture v3 after upgrading to OS 10.6.8. Bought the upgrade online so cannot reload the software. Can you help?
How did you buy it online? Did you buy a registration number from the Apple Store?
Then you can download the Trial version from this link:
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Go to the Applications folder and delete Aperture.
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Cannot open aperture v3 after upgrading to OS 10.6.8.
But what exactly is the error you get, when you try to launch Aperture? Maybe you need to do more than updating.
Regards
Léonie -
I have ios 4.3.3, but able to find the hot spot, can you help?
I have dwon louded ios 4.3.3, but still not locating the new function of hot spot in the setting, please help.
Have you subscribed to this feature with your provider?
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The banking sites usually prevent log-info from being saved, but there was a way around it..
i want to save them on my computer just like any other passwords..
i forgot the name and address of that add-onyou can use Lastpass Password Manager, its Safe and Free :)
* https://addons.mozilla.org/en-US/firefox/addon/lastpass-password-manager/ -
I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?
Forgotten passcode or device disabled after entering incorrect passcode
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How can I get a credit card re-instated with ITunes/Apple Store? It was blocked due to an ITunes billing error. Called customer (lacking in) service, but they were no help! The rep emailed that I had to get a new credit card No way.... --PB
Only Apple Account Security could help at this point. You can try calling Apple Support in Canada - you'll have to find one of the several ways, such as Skype, to call an 800 number from outside of the relevant country - and ask for Account Security and see if they can help. Or you can find a friend who speaks Chinese and ask them to help you talk to Apple Support in China. There are really no other options that I know of.
Note, by the way, that these are user-to-user support forums. You aren't speaking with Apple when you post here.
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i connect my externalpendrive to macbook pro but it cannot detect and my important data is there in my pen drive so how can i collect this data from my pendrive?
make sure that in your finder preferences you have it checked to show external drives on the desktop and in the sidebar of finder
you find these preferences by selecting the finder icon (blue square on the dock w/ smiley face on it) then click on the work "finder" at top left corner of computer screen then click on preferences then general and put check next to show these items on the desktop and put check next to external drives
now you should see it on the desktop if you still can't open the drive or access it, it may be in format the mac can't read or write to so that could be an issue. -
I have an ipad 64GB (first generation) and could not do upgrades on it. What can i do and how can you help? I need to dowload some business applications but requires 6.0 iOS and up but I have 5.1.1. iOS. please help
iOS 5.1.1 is the last version an iPad 1 can run. If you need to run iOS 6 or later, you'll need a newer iPad.
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TS3899 iPad mail account says problem with 'ssl settings' - can you help me?
iPad mail account says problem with 'ssl settings' - can you help me?
The 4Gs hardware, only 256 MB of RAM, prohibits updating beyond 6.1.6.
Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists. -
My little children Majd entered the wrong passcode for more than 10 times, my iPhone automatically got reset all data was deleted. I managed to retrieve the contacts only but I'm unable to retrieve my SMS's and my photos???? Can you help me please ???
Hi,
Did you ever back up your phone on the computer?
Did you use photo stream at all?
May I suggest changing your passcode lock to a letters and numbers lock (if not all ready it will make your iphone more secure and a restore lock otion shouldent be needed). Then change your setting as well preventing restore after ten incorect passwords.
kc -
I am trying to install Kodak printer ESP C310 but it says a firewall is blocking the installation. Can you help?I am using windows XP. I have searched port 5353 and this is enabling Bonjour.
You could check this article, but it is about Firefox itself not having access.
: http://kb.mozillazine.org/Firewalls
Could you provide the exact wording and punctuation of the message, and try Googling that yourself -- when you google leave out unimportant words and punctuations, group words that are still together as in original message within quotes or with hyphens so that google will look for those words together in that order. -
I changed my email address and therefore changed my Apple ID and password on my Mac. Now when i want to use iCloud on my iPad and my iPhone my old email comes up as my Apple ID and I cant log in or update any apps on my iPhone or iPad. Can you help me?
Downlands wrote:
Cant sign out. No password for now reduntant appleid
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support -
I would like to be able to delete more then just one email at a time. I get a lot of mail that needs deleted and takes a long time to do. Would like to do 10 email deletes at a time on my iPad. Can you help me.
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Download Photoshop Elements products | 9, 8, 7
Mylenium
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