I restored my apple tv and it is now stuck on the logo
what can i do
also my airplay wont work on my ipad 2 but it will with my i tunes
there all on the same network
Did you restore using the ATV menu? You may need to restore in iTunes via micro usb
http://support.apple.com/kb/HT4367
Is your issue that you aren't seeing an airplay icon on the iPad or having issues with certain apps while using airplay? Have you tried the basics (reboot, reset)
Similar Messages
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Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails. This is not a jailbroken iPhone. Anyone have any suggestions on how to proceed?
If you haven't already tried, see if you can force it into recovery mode to restore it:
http://support.apple.com/kb/ht1808. If that doesn't work, the last thing you can try is to put it in DFU mode to restore it: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0. -
I have two Apple Ids. My first iphone was set with the icloud id that I don't use anymore.
I cannot delete that account because I cannot remember the password.
I tried to reset and the security questions come back incorrect, which they are not,
and when I ask for email reset, it won't send me the email.
I have a different appleID that I am now using, unfortunately my phone is stuck
on the old one.
I don't know what to do.No responds from apple support? I have the same issue too, apple CEO are there to count our money. Customer service are paid to do their dirty job, and yet they ignore us. They created this forum site just for us users to solve their problem.
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While I was updating my phone, there was an error and it's stuck on the screen where it has the cable connecting to itunes. I tried to connect, but it's stuck. I've tried different cables and ports, but nothing works. Is there anything I can do without erasing my phone? I can't remember the last time I backed up my phone and I turned off iCloud because of the space it was taking up. I keep shutting it down and turning it back on, but the same screen appears. If you think you have a solution, please share!
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo. -
Hi I’m Mohammed abwane from Saudi Arabia. I purchased my me I phone 5 last march 2013. One week ago I try to restore this phone but when I arrive to activation point, this ask for apple Id and password. Unfortunately I forget the password and email I used for opening my account.
Then I send it to the suppler where purchased this phone they told me there is no way to fix this unless I give them the Id and password .know I don’t know where I can go because in my Location nobody know how to fix this problem.
At less I don’t know what I can do to fix this problem because I use this phone for my work and All my data and phone number in side this phone
Notes :- I have all the document ( invoice and box for this phone )which say that I phone for me .
I hope to get any answer from your good site other whys this phone will be useless for me
Thanks .
<Email Edited By Host>If you can't remember your apple id or password then sadly that phone has been bricked, without that infomation te activation lock cannot be removed by apple or anyone else.
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How can I recover an old/disused iCloud account. I was having some issues with my apple id so I restored my iPad, I am now stuck on the activation screen as I no longer use the iCloud account i used to set up the iPad and can't remember the address or pas
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I downloaded the update, but when it was restoring, it was unable to do so and my phone is now stuck at the Apple Logo.
It used to show the iTunes and USB but now it's just the Apple Logo, and no matter what I do, it won't show the device on my iTunes. What is wrong with it and what should I do?Try Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
I have restored my Apple TV and its now in German, how do i get it back to English?
Press the menu button on the remote several times to make sure you are on the main screen.
Navigate to the menu on the far right hand side of the top row (not including the row of artwork)
Select the first option in that menu.
Scroll down the next menu that appears and choose the 6th option from the bottom.
Select your language from the list available. -
HHola I update my Apple TV and I am frozen screen with the photo of Apple TV and iTunes symbol and a cable connected from one to another device, it happens and how to fix it Apple TV
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device) -
Just bought a new replacement phone at the apple store and as soon as I got home, vertical lines came up through the screen and now it's extremely blurry. All the functions of the phone still work fine and I really can't see anything except a small part of the screen at the top. I called the apple store and he told me to put the phone in recovery mode on my computer and the restore and update it. I did this and I can tell the phone has restored yet it is still extremely blurry and I can't see anything to type it in. Is there anything I could do with this? The apple store is over an hour away and saving another trip down there would be great. Thanks
Bad luck. Take ti back.
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I just downloaded the ios 5 and my ipod is stuck on the apple logo
help! i tried to update my ipod to the ios 5 and it said it cant be updated and my ipod got stuck on the apple logo and i cant turn it on or off and my computer cant recongize my ipod so i cant restore some please HELP!!! ASAP thx
Did you try to connect in recovery mode?
iOS: Unable to update or restore
iOS: Not responding or does not turn on -
Tried to restore my ipod classic on a windows computer... there was some sort of failure and it is now stuck in "disk mode." The ipod is no longer being recognized by itunes.
I am having the exact same problem. My ipod has been stuck in disk mode for over two hours and now itunes is frozen.
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I had to change my Apple ID and password. Now when I try to download or buy an app it says your Apple ID is disabled. How can I fix this?
If it says "This Apple ID has been disabled for security reasons", then you will just need to change you password by following these steps: http://support.apple.com/kb/ts2446
If it does not says "...for security reasons" you will have to contact the iTunes Store to have your account 'un-disabled' http://www.apple.com/support/itunes/contact/
Good Luck. -
i bought an iphone 4 from my friend and he do not know his apple ID and we are trying to know the email attached to is apple ID so we can rest it cause he forgot them as well and the reset button in the 2 steps always says that the email is always sent ! ( even if you wrote a worng ID like ( asdasdasd ) it will say sent !! how come and now am trying to know or need a hint on that email so my freind could try to remember it !
to those who will think that this phone is stolen , no its not and i would love to go to apple store if there is 1 in jordan so they can help us ,
i have everything with this iphone the box the catalog its serial number , everything but the ID and the (and apple ID is everything as you know)
so please if anyone have any suggestion to help me , and even apple it self if the can help me to get a support from them cause i tried everything to contact them by mail or any other option since as i said there is no apple store in jordanhe knows his ID , if he did all whats in the link he can get his password back ?
how can i make him call applecare ? is there a way to speak to them from jordan ??
i have been trying to reach any1 in apple so they can communicate and help my friend (us) to make him remember it .
am not asking for the password or trying to get into the phone without using it , and i can take my money back though i need to help my friend as well since now he cant use it as well.
thanks kil -
I have an Apple ID and trying to sign in for the 1st time on iTunes. When I do, I get the message: "This Apple ID has not been used with the iTunes Store. Please review your account information." When I do, it brings me to the same AppleID login window, and I get stuck in the same loop. I never get to the following screen to enter my account info. What's going on?? This is MADDENING!
If you want to use it, click Review and check your account information. Or you could contact the store support staff if you are concerned at http://www.apple.com/emea/support/itunes/contact.html for further help.
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