I restored my iphone 5 and it is still locked with icloud

pleaaaaaase please help me. i bought a phone frm  a friend and its locked with icloud. my friend doesnt remember any of her information or email addresses. there is nothing i can do to get in the phone cause it is locked. what do i do?!??!

If your friend has the original proof of purchase, then maybe a trip to Apple store can help
Hope this helps

Similar Messages

  • HT201263 I have restored my iphone 3g and it is still get stuck on the apple icon pic what can i do to get my iphone up and running again

    I have try everything to get iphone working again, i have restored it and it is still getting stuck on the apple icon.... please help

    how would i know as i brought it off a friend...?
    By asking your friend.
    Chances are it was hacked (jailbroken).

  • If I restore my Iphone, will all my pictures still be in icloud on my computer?

    I want to get all the pictures from my iPhone (iOS 7.1.2) and keep them on my laptop, I thought the easiest way to do this would be through iCloud (Windows 7) , but if I restore my phone,  I will not be restoring the iPhone. Will the stay there or be deleted?

    Hello there AoifeLan.
    The following Knowledge Base article provides some great steps for importing photos from your iPhone:
    iOS: Import personal photos and videos from iOS devices to your computer
    http://support.apple.com/kb/HT4083
    Import photos in Windows Vista or Windows 7
    Import photos or video from your device to your PC:
    Connect your iOS device to your computer. If the AutoPlay window appears, click "Import Pictures and Videos using Windows," then skip to step 4. If the "Import Pictures and Video" dialog appears, skip to step 4.
    If the AutoPlay dialog doesn't appear, you might need to check your settings.
    Choose Start > Computer.
    Right-click the logo for your device and click "Import pictures and videos."
    Click Import Settings.
    Click the Browse button by the "Import to" field and choose where to import your Camera Roll's photos. By default, these will import to the My Pictures folder.
    Select "Always erase from device after copying."
    If you delete photos after you import them, you can reduce the size of your Camera Roll and improve backup and restore times.
    If you want to import the photos to additional computers, don't select this option.
    If you don't want Windows to delete photos from your camera on subsequent imports, remember to come back here and deselect this option when you're finished.
    After setting your import options, click OK to dismiss the window.
    Choose a tag, if desired, and click Import. This screen appears only while the import process is active.
    After the import is complete, Windows Photo Gallery will show your photos and videos in Recently Imported.
    If some of your photos didn't import from your device's Camera Roll, you can copy the photos to your computer using Windows Explorer or import the photos using software such as Windows Live Photo Gallery or Adobe Photoshop Elements 3.0 or later.
    Copy the photos to your computer using Windows Explorer:
    Connect the iOS device to the computer.
    Choose Start > Computer.
    Double-click the logo for the device to browse its folders.
    Go to [iOS device]\Internal Storage\DCIM\100APPLE.
    Copy the content in this folder to your computer.
    Disconnect your device. Open the Camera Roll and delete the photos you imported.
    To copy the photos to your computer using Windows Live Photo Gallery or Adobe Photoshop Elements 3.0 or later, see the documentation for that application.
    Learn more about transferring media from your device to a PC using Windows Vista or Windows 7.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Forgotten password for iPhone 4s and done a remote lock via iCloud and now cannot get into phone! need help fast please!

    Look i really need to know how to get back in my phone as it is for buissness and very desparate please answer asap

    The manual expalins this.
    Restore the iphone.

  • Iphone 6 and ipad contacts not synching with icloud

    Hi,
    I've noticed that a few of my contacts on my ios devices have not synched with my contacts list in icloud. I've made sure icloud is the default contacts
    for both iphone 6 and 4th Gen ipad but they still dont show in the cloud. Any help would be appreciated, thanks.

    Hello rob5257,
    I'm sorry to hear you are having these issues with your iCloud Contacts. If certain contacts do not appear to be syncing correctly from your devices to iCloud, you may find the troubleshooting steps outlined in the following article helpful:
    Get help using iCloud Contacts - Apple Support
    Sincerely,
    - Brenden

  • I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?

    I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?

    fighter19lisa wrote:
    that only makes it say its synced, when its not.
    No, it does not.  It transfers purchases from the iDevice to the computer.  The computer must be authorized for the Apple ID that the content was acquired with.
    fighter19lisa wrote:
    my playlists wont show up on the phone.
    Are they selected to sync?  Is Manually Manage content on the device selected?
    fighter19lisa wrote:
    i had to change my password for my aol account again and i still cannot get my email on my phone to even work
    What does that have to do with syncing content to the device?  FYI, nothing.

  • I had to restore my iPhone 4s and now my recent calls show only phone numbers instead of the contact's name.  How can I restore the names to my recent calls list?

    I had to restore my iPhone 4s and now my recent calls show only phone numbers instead of the contact's name.  How can I restore the names to my recent calls list?

    Are the contact details in your contacts app, the phone app uses the contact app to put names against telephone numbers.

  • I restored my Iphone 5 and now it won't activate

    I restored my factory unlocked Iphone 5 to see if I could lower the size of OTHER and now I tried to activate it but it keeps saying that the Iphone could not be activate it because the activation server cannot be reached.
    I have tried to activate it over Wi-Fi and over the Cellular and it is not working.
    I connect it to Itunes but I am not getting the option to activate it. I only says IPHONE on the screen.

    I had to restore my iPhone 5 and of course I was going to update with the IOS 7, and now I haven't been able to activate the phone, it's going on 3 hours now that I've been trying to activate it.

  • I had to restore my iPhone 4 and now all my pictures are gone. I don't have them backed up to my laptop, and I thought that they automatically backed up to iCloud but I'm not sure. I had a lot of pictures that i desperately want to get back PLEASE HELP

    I had to restore my iPhone 4 and now all my pictures are gone. I don't have them backed up to my laptop, and I thought that they automatically backed up to iCloud but I'm not sure. I had a lot of pictures that i desperately want to get back PLEASE HELP

    You should be importing pics to your computer regularly as you would with any digital camera.  Nothing should only be on your iphone.  You should keep everything on your computer.
    If you have failed to do this, then they are gone.
    You can try restoring from backup.

  • Hello everyone, I am trying to restore my iPhone 4s and every time I try restoring it, it always goes to about 75% of the process then it says the iphone could not restore because of error 1. This is not error -1 it is error 1.

    Hello everyone, I am trying to restore my iPhone 4s and every time I try restoring it, it always goes to about 75% of the process then it says the iphone could not restore because of error 1. This is not error -1 it is error 1. I reserached this error and it said to make sure I have the latest version of iTunes, i do, To make sure i have a security software updated, i do, and ive done everything it tells me to do yet it wont let me restore my iphone. Before I tried restoring it, it was working perfectly fine besides the battery which i have just replaced yesterday. Ive tried restoring it in two different computers with two different cables but still no luck. I found this phone at a park and it was working perfectly fine until i tried restoring it. I have no idea what to do now. I appreciate your guyses help!

    This error generally indicates a hardware failure.  Bring the phone to Apple for evaluation.

  • I try to restore my iphone 4 and this message pops up and sais the iphone could not be restored. The device isn't eligible for the requested build

    i try to restore my iphone 4 and this message pops up and sais the iphone could not be restored. The device isn't eligible for the requested build... can anybody help me ?

    sounds like your phone was jailbroken.  If this is the case, you're hosed.

  • What shall i do? I've done restoring my iphone 3gs and still stuck on cannot activate and contact customer service.

    I've done restoring my iphone 3gs and still stuck on cannot activate and contact customer service. What shall i do? any help please.

    99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
    So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.

  • I recently restored my iphone 4s and synced it back to my settings, but it doesnt say verizon in the top left corner anymore. It says searching.. or no service... what do i do? Its not letting me txt or do anything.

    i recently restored my iphone 4s and synced it back to my settings, but it no says no service or searching in the top left corner what do i do??

    Call Verizon tech support.

  • Hi,I have restored my iPhone 4s and i forgot to backup it before restore,so I haven't a backup.How can I get back my files from my iPhone??

    Hi,I have restored my iPhone 4s and i forgot to backup it before restore,so I haven't a backup.How can I get back my files from my iPhone??

    One day this was happened to me:I deleted some videos that i don't need and after about a month i went to a music concert and i recorded with my iPhone for about 25-30 min and my iphone froze and automacitly restarted after a restart when a went  home and i wanted to watch what i had recorded and in my camera roll on my iphone i saw the videos that i deleted about a month ago!!! With this fact i think that the videos aren't deleted they are somewhere i would pay how much is needed to get the videos and photos back .So please someone who knows something about this HELP ME PLEASE !!!!

  • I recently restored my iPhone 4 and lost my iTunes music store

    Recently restored my iPhone 4 and everything went well except the iTunes music store is missing, the app store is still there. What do I need to do to get it back or where do I look?? I'm lost

    If you can't find it on any of your homescreens or app folders, nor via the spotlight search screen (swipe your first homescreen to the right), then have you got Settings > General > Restrictions > iTunes set 'off' ?

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