I restored my iphone 5c and it shut off and now it wont turn back on i tried to restore it nothing its fully charged
i restored my iphone 5c and it shut off and now it wont turn back on i tried to restore it nothing its fully charged and i tried to hold the home button and lock button it shows the logo and shuts off again
1st, try to do a hard reset if that does not work try this article
http://support.apple.com/kb/ts3281
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Black macbook just shut down while playing warcraft 3. It wont turn back on and has no charge on the battery ( it was charging just fine). Any ideas?
This can be caused by faulty battery. Make Genius reservation and take the iPhone to Apple Store for free quick battery diagnostic testing.
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Long story about what happened but basically I was using the iPad (first generation without retina display) to watch TV at one point it had 20% battery so I plugged it in then it wasn't charging and I didn't realize so it got to 5% and shut off. I plugged it in to charge it but it just kept shutting down and showing the apple logo, then briefly showing me my home screen before shutting off again. I waited a while to see if it would charge, while it continued to turn off and on by itself. Finally, I unplugged it to see if it had gotten any charge but it just told me to plug it in again. I plugged it into a different charger, same thing. I decided to try connecting it to a computer and it stopped turning on but it did not seem to charge. I tried restoring it as it said in the article. It worked until it got to restoring the iPad from the backup that I had because it immediately shutdown before I could continue. I tried to restore it a second time but still it shut down! I'm so frusturated and I cannot afford to get a new iPad, I need it for school and there is no Apple store for 80 miles nor do I have any insurance or warranty on it! (Obviously considering it's the first iPad to ever come out.) I really don't know what to do! HELP
Try this Support Article > http://support.apple.com/kb/HT1808
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I restored my ipod and in the process, it turned off. now it wont turn back on.
I recently jailbroke my ipod. I no longer wanted it to be jailbroken because i was not pleased it. I tried to restore it and it turned off and turned back on to the screen that just has the apple logo. It has stayed that way for nearly 24 hours now and i dont know how to fix it.Please help i really need this to work.
Make sure imessage is turned off. then reboot you phone by holding both the home and power buttons together until the apple logo appears and then let them go. wait till the phone restarts and then turn imessage on again and set it up and see how you go
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Hi, ive go an iphone 3gs and im about to sell it, so i wanted to reset the phone, i went into settings and clickes erase iphone and then it turned off and wont turn on now does anyone know what to do. thanks x
http://support.apple.com/kb/HT1414
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I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up
Did you try to connect in recovery mode, as explained in this article?
If you can't update or restore your iOS device
If this does not work, get it checked by an Authorized Apple Service Provider or by Apple:
iPhone - Contact Support - Apple Support -
iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!! how do i fix this?!
Hello StephanieeLovezYou,
Thank you for the details of the issue you are experiencing with your iPhone. I would be concerned too if my iPhone was only turning on when connected to power. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My iPhone 5 continues to shut off and on frequently. And the battery indicator is wrong.
My iPhone 5 continues to shut off and on frequently. And the battery indicator is wrong. I've already tried to restore it and back it up. But still no solution.
To rule out a software issue, try to set it up as new device without using the latest backup:
Use iTunes to restore your iOS device to factory settings - Apple Support
How to erase your iOS device and then set it up as a new device or restore it from backups
If this does not work, your problem might be hardware related and the phone needs to be checked. Given the age and use of the phone, you might have just get the battery replaced.
iPhone - Contact Support - Apple Support -
My iphone 5 keeps randomly shutting off and won't turn back on unless I plug it in to the charger
my iphone 5 keeps randomly shutting off and won't turn back on unless I plug it in to the charger
I'm experiencing the same issue. It's one thing to have to re-power up but to not be able to do so without plugging in the charger when the battery is substantially full, is a real drag.
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I was recently updating my phone to the newest software after ios7. It froze for quite a while so I tried holding down the home button and the power button and it shut off. Now it says I have to restore my whole phone but an Error keeps occurring? It brings me to a website saying the steps to possibly fix it but I don't find them helpful
http://support.apple.com/kb/TS1275
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my iphone randomly shut off today and wont turn back on, what do i do? it has been charging for 2 hours now
Try a reset ..
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. -
I have 5s and it shuts off and shows the apple sign and the goes back to normal?
I have 5s and it shuts off and shows the apple sign and the goes back to normal/Help please
Hello mpd412,
Thank you for the details of the issue you are experiencing with your iPhone 5s. I would be concerned too if my iPhone was unexpectedly powering off. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My ipod touch shut off and now it wont turn back on, how do i fix that?
my ipod touch shut off and now it wont turn back on, how do i fix that?
Hey lattifahfromny,
Thanks for the question. Based on the information you have provided, the following resource may assist you:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks,
Matt M. -
my iphone 4 had went black and now it wont turn back on i was jsut texting on it a few mins. ago then when i went to check my texts it was black i tried holding the power button down but that didnt work can someone please help
Hi alicia243,
Thanks for visiting Apple Support Communities.
If your iPhone wont power on, I recommend going through these steps first:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
Hello, my iphone died and wont turn back on again even when i left it on the charger overnight, how can i get it to turn on?
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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