I restored my ipod and all i get is an apple on the screen. It will not charge or anything, help
Restored ipod touch and all i get is the apple on the front. my computer will not charge it and itunes will not recognize it either
try holding the home button and the lock screen button until either the screen goes black or the white apple appears. do this plugged into itunes if that doesnt work then do it unplugged
Similar Messages
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My ipod connects to the computer but will not charge, can you help?
My ipod will not charge. I have tried charging via the mains and via the computer. The computer recognises it but it still won't charge. Any ideas as to what the problem might be?
See the not-charging topic of:
iPod touch: Hardware troubleshooting
Another charging source?
Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.
Time for an appointment at the Genius Bar of an Apple store. -
I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead. I am unable to get the ipod to move and I don't know what to do. I think I should be recompenced by Apple if I have to pay to get it fixed!
The logo is saying connect it to your computer with iTunes installed on the computer. I assume when yo do this that the iPod is not seen in iTunes. to make iTunes appear try:
- Resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Place the iPod in recovery mode. See:
iPhone and iPod touch: Unable to update or restore
- Place the iPod in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If the iPod appears in iTunes restore the iPOd. If not I would make an appointment at the Genius Bar of an Apple store. -
hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?
Was the complete wording of the error message? Usually an error number or other information is also provided
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second generation ipod and now when I turn it stays on the screen where it says the date and time and try to log in to use it and I can not to do.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
. Place the iOS device in Recovery Mode if necessary to allow the restore.
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
i cant restore my iphone and it kept on giving me this infor 'the iPhone 'iPhone' could not be restored. An unknown error occurred[1015]
It's 99% sure theat the iPhone was hacked/jailbroken to use another carrier or downgrading IOS. There's no help with this.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
Message was edited by: ckuan -
I found my old ipod classic. When I plug it in it shows a red x and it will not charge. Anything I can do?
Hello hhhhbbhbhbb,
Thanks for using Apple Support Communities.
Please follow the support article linked to below to troubleshoot this issue where your iPod is displaying a red "X" icon.
iPod Displays a Red "X" Icon - Apple Support
Cheers,
Alex H. -
I have an iphone 3gs - yes, an older iphone.
This morning apple had a msg that asked if I wanted to upgrade to the new ios 6.1 (?). I said yes. Now I can't use my phone. I've tried hitting the power and other buttons. I get a white apple on the screen. can't reset phone - doesn't work. what can I do besides take phone into Apple? This *****! I realize (now from reading internet) that my phone/system may be uncompatible. Help!I have a 3GS (a true classic design!) and have upgraded it to 6.1 today. The process did not go without a glitch - it took a few attempts to get the app's to sync but after detecting the ones causing an issue and deleting them it works - so far! I have had issues about 50% of the numerous times a new OS is uploaded to this phone and always take the new OS with trepidation. But at least you know there is a 3GS with 6.1 working OK.
I suggest you do a fresh restart to the phone several times - without it being connected to the computer - to see if it gets its act together and starts. I think it will. Hold down the top 'power' button and front round control button until it shuts down - goes blank and dead. Then press the top power button to re-activate - reboot - it.
If that does not work then plug into your itunes computer, navigate in iTunes to see your iPhone and hopefully you will be able to sync it or at least 'restore iPhone' from the 'summary' tab.
If you can not get onto the iphone perhaps you will still be able to sync if in iTunes by going - 'file' - 'devices' - 'sync iphone' or failing that try transfer purchases' and ultimately 'restore from back-up'.
I had technical problems with my old 3GS (suffered a failed wireless antenna) so I took it to an Apple Store and they issued me with a service-replacement/reconditioned phone for a very modest charge. So if worst come to the worst get a new phone that way! -
I'm getting an error message on Windows 8. Missing apple application support. Itunes will not install. Please help!!, I'm getting an error message on Windows 8. Missing apple application support. Itunes will not install. Please help!!
You probably need to either uninstall and reinstall itunes or to download the apple application support by itself
you can download the itunes http://www.apple.com/itunes/ here
then to do a complete uninstall / reinstall follow these instructions http://support.apple.com/kb/ht1923
you could also use 7zip to extract the individual installer for apple application support from the itunes setup file http://www.7-zip.org -
I cannot get my indesign to download, The adobe installer will not initialize
I cannot get my indesign to download. the adobe installer will not initialize
I've moved your question to the Downloading, Installing and Setting Up forum where, hopefully, someone can help you.
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My MacBook's fan is operating very high and I am able to hear it. Also my battery will not charge. I am told that there are no batteries available
Welcome to Apple Support Communities.
For the fan running continually, first try an SMC (System Management Controller) reset:
http://support.apple.com/kb/HT3964
Since you did not mention which model of MacBook you own, it's impossible to answer your battery question.
Apple still sells original-equipment batteries for most models from the Apple Store online.
Another reliable source of Mac products is OtherWorldComputing (www.macsales.com).
And some people choose to purchase batteries from what I consider to be less-reliable sources such as eBay. -
Tried to reset Ipod and all I get is error code 1418
I tried to reset my Ipod nano and it won't reset and all i get is error 1418, no matter what I do. I have read what everyone else has posted and nothing is working. Please someone help.
Actually, I have got the same problem. Nothing I tried was resolving this problem
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I am trying to restore my Iphone but get a message that reads "The Iphone "Iphone" could not be restored. The device cannot be found.
Can anyone help?
Thank you.That screen indicates that you need to connect the iPhone to your computer with the USB cable and restore from iTunes
Allan -
My ipod touch overheats and will not charge! Please help as I've only had iPod for 3months :(
My iPod tough overheats and will not charge! Its been doing this for the last week and so it's starting to pee me off as my partner and I both brought them from the same store, same time and his is perfectly fine
Please helpThe Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
My ipod touch will not charge! Please help!
my ipod will not respond no matter where i charge it. i charged it using my computer and it hasn't been responding. For some reason, it says it has low battery, and now its dead but it just will not charge! i have not idea what is going on and this is very unusual. please help me!!!!
Have you tried another docking cable?
How about the Apple USB charger: Apple USB Power Adapter?
Here is some Apple information on charging the iPod Touch: iPhone and iPod touch: Charging the battery
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