I restored my itunes and now it wont sync back. it says a unknown error has occured (14) please help!!!!

My ipod was acting up, it wouldnt sync any new songs purchased after i updated my itunes. So i thought okay i will restore it, and sync everything back, so i restored it and now it tries until a message saying 'The ipod 'IPOD' could not be restored. An unknown error occurred. (14)'
I have tried to sync the same library onto an older ipod and the same thing has occurred.
Please help i dont like not have my music!!!!!!!
Thanks.

Sure it will.
What happens when you connect your device and try to sync?

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