I restored my phone and now on iTunes it won't let me put anything back on the phone and where it says iPhone there is nothing there

I just updated my iPhone to the 5 iOS and everything seemed to be ok i still have
my contacts but when I plug in to iTunes the page which normally had all the info for the phone is blocked and nothing comes up and I can't put my music back on it or my apps . Please help me ASAP as I don't even know how to sync it anymore.
Thank you
Rebecca

Hi, CrystalLuna.  
Thank you for visiting Apple Support Communities.  
It would need a little clarification on this issue to provide a better answer.  However, if your device will not turn on or is unresponsive, take a look at the troubleshooting steps in the article below.  
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
If your device will power on but the display is blank, Screen Curtain may be enabled.  Take a look at the steps in the article below to disable this feature.  
Turn the screen curtain on or off. Triple-tap with three fingers. When the screen curtain is on, the screen contents are active even though the display is turned off.
Use iPhone with VoiceOver
-Jason H.  

Similar Messages

  • I connected an old iPod from a different computer to my iTunes account and now my iTunes account will not let me download anything. My iPod touch will not take my password. How can I fix this?

    I connected an older iPod to my new iTunes account to download my new library to it. Now my new account is not recognizing my password and I can not download anything to my library and iPod touch, can you tell me how to fix this?

    Is your device recognized by your computer? If yes, copy the pictures and videos as shown in this article:
    Copying personal photos and videos from iPhone, iPad, or iPod touch to your computer
    If it is not recognized, try this first: iOS: Device not recognized in iTunes for Windows
    Disable autosync in iTunes, right click on it in the device list and choose "transfer purchases" to copy apps and other media bought in iTunes to your new library.
    Do the same again and choose "backup", to create a manual backup without syncing.
    Since your device will be erased due to the new iTunes library during the first sync, you can use this backup afterwards to restore your settings and data.
    Set up at least one contact and event on your computer before you start, to be able to merge calendars and contacts.

  • HT5654 my iphone 4 is giving me the icon to connect to itunes.  when i connect to itunes it says i must restore my phone.  if i restore the phone, it will delete everything.  how do i get my information back on the phone after i restore it??????

    my iphone 4 is giving me the icon to connect to itunes.  when i connect to itunes it says i must restore my phone.  if i restore the phone, it will delete everything.  how do i get my information back on the phone after i restore it??????

    You can't
    Apple has never approved a method to downgrade iOS
    Allan

  • Reinstalled Tiger and now my iTunes library won't open.

    Hi. I reinstalled Tiger and now my iTunes library won't open. And I can't install the latest 10.5 version of iTunes on this Mac. How do I get an older version of iTunes that will run this library? Any other thoughts? Thanks!

    This is an issue alot are facing rightnow because the quicktime bundled with itunes is more "Up to date" for now than the stand alone is. Even when its removed some of its more updated registery keys are left behind.
    GO here and follow ALL steps for removing itunes and quicktime, apple updater and ipod updater EXCEPT DO NOT install itunes til you get to the bottom of the page http://docs.info.apple.com/article.html?artnum=93976

  • Hi, I've just downloaded the latest release 10.1.1 and now I do not see any more correctly my clips either in the canvas and in the timeline. Playing clips, they now appears with garbled images, completely unstables: I can not editing in these conditions!

    Hi, I've just downloaded the latest release 10.1.1 and now I do not see any more correctly my clips either in the canvas and in the timeline. Playing clips, they now appears with garbled images, completely unstables: I can not editing in these conditions!
    Anyone can help me?
    Thank you, Claudio

    Hi Russ, Thank you for your reply!
    System Spec:
    2x2.26 Ghz QUAD-CORE
    12 GB RAM 1066 MHz DDR3
    I've stored the library in HARD DISK which is installed inside my computer (1 TB capacity) and different from my hard disk in which I've installed all my applications (600 GB capacity).
    I've installed FCP since 2001, bought FCP X in 2012: never had a problem. Yesterday I was editing my video of my last vacations (in California!) and I have updated FCP X, downloading FCP X 10.1.1: then the problem!
    Strange is the fact that I've just tried to export a short project, I can see the final product quite well.
    What is impossible is playing the clips within Final Cut: they are jumpimg, moving, presenting some frame in green or red ...
    Everything all right in iMovie.
    I've just checked the RAM: 9GB out of 12 GB is busy, could this be the problem?
    Motion is very slow: for 20 sec of project, it takes minutes to play. And once again, if you finalize the projet and export it in Quicktime, you can see it correctly.
    I do hope you may suggest something, I'm getting crazy!
    Thank you in adavance
    Claudio

  • My new iPhone 5 will connect to iTunes, but won't let me put music or pictures onto it...

    My new iPhone 5 shows up in iTunes, but won't let me put pictures or music onto my phone. They are both under the same iTunes account and it let me transfer stuff onto my old iPhone 4 before. I don't know why it won't let me now. Both are updated also... Please help!!

    Thank you so much! I can't believe I didn't think to check that. I synced it to iTunes, but I didn't think to see if those were checked or not and they weren't. I checked them, and resynced and its working perfectly. Thanks so much!!!

  • Itunes store won't let me buy anything, why?

    ok, i just got up the nerve to buy a $50 itunes card first time, now i feel like i was duped, it won't let me buy anything, i redeemed the points, look in the store and decided the first thing i wanted to get was the ipod touch upgrade, i click on it and it asks me for my apple id password, i enter it correctly click "Buy" and then asks me for the password again and this time instead of the button saying "buy" its says "billing info" now it now takes me to the page and all the info is right, im not using a card because i don't have one and i don't think i should need one because i have the itunes points which is clearly displayed beside my account name on the itunes program. now after i click done it just takes me back to the itunes store home page... so then i think maybe the update just isn't available at the moment, so then i look up the app "video safe" and try to buy it, same exactly thing happens, someone plzz help, im confused as to y i am not able to buy anything, i have the points, id like to use them
    Message was edited by: insightdesigns

    apple should really make that clear, thats the reason i bought the points for in the first place, to get apps and the update. man this *****, ok so pretty much if i don't have a credit card then im screwed right? i can't get the update or get apps unless they are free? are there app cards or something i can buy in order to buy them? kuz i can't get a credit card and i want to get this stuff, and if im not mistaken isn't this bad? its stopping ppl from spending money on this stuff, its cutting profit, if you could use it for all of it then im sure ppl would buy them alot more, kuz its "re-donk-u-less" that they don't have an easier way to get the stuff like apps and upgrades unless you hav a credit card. idk man, is apple going to change that anytimes soon?

  • My iPod shuffle, which I prchased in 2009 only worked for a short time so I put it back in the box and just recently took it out. I will not charge and the power light does not come on. It was faulty from the start and thought I was out the money I paid.

    My iPod shuffle only worked for a short time. It will not charge  and the power light does not come on. Bought it in 2009. Put it back in the box and in my desk. Recently tried to get it to work again but no luck. Anyone else have this problem? Very disappointed with the product although my wifes work perfectly.

    Can't say I haven't done the same kind of thing...keep finding things I had every intention of...
    If you have the chance stop by an Apple Retail store and talk to them about it...they often work deals for replacement of out of warranty non-working items for prices around half price.  Won't hurt to stop by and see what they will do for you.

  • My Apple ID won't let me put in my credit card account and it is saying request denied

    My Apple ID won't let me put in my credit card account and it is saying request denied

    Tell us the Whole Story - beginning to end - in detail - use this a s a guide
    Quoted from  Apple's "How to write a good question"
       To help other members answer your question, give as many details as you can.
    Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
    Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
    Describe the problem, and include any details about what seems to cause it.
    List any troubleshooting steps you've already tried, or temporary fixes you've discovered.

  • I have the iCloud backup screen up and it won't let me do anything.  It's stuck and I can't shut the ipad down or use the screen at all.

    The iCloud back up screen it on my ipad.  It won't let me do anything, turn it down or use any of the screen.  I have even tried to force shut it down but it won't let me use the screen at all.  I plugged it into my main computer to do a backup and it's still stuck. 
    Help

    It's rude not to share your solution and then mark your answer as correct so that it may help others. So in case anybody else reads this ....
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    That will get you out of that backup screen. There is a reason that screens shows up. You haven't backed up your iPad! Make sure you backup regularly!

  • Iphone now it says it needs to be activated and plugged into itunes. It wont let me do anything because it keeps resetting. Help please.

    I cant coonect it to the computer because the iphone keeps resetting itself and the restore or activation cannot be completed. Do I just need to get a new iphone? I have a 3gs and dont want to get a new iphone. Also the iphones sim card wont work and I have tried to do a hard reset mutiple times.

    Sounds like your phone was jailbroken.  If it was, you will need to get another phone.  That phone is permanently disabled.

  • Dropped my iphone while making a phone call and when i picked it up the screen was black and now it will not turn on. I have tried holding down the home and power buttons for over 2 hours and it is not working! help :(

    i dont know how to fix this help

    Basic Troubleshooting Steps when all else fails
    - Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear.  (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
    - Relaunch the App and try again.
    - Restart the device. http://support.apple.com/kb/ht1430
    - Reset the device. (Same article as above.)
    - Reset All Settings (Settings > General > Reset > Reset All Settings)
    - Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
    - Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
    - Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.

  • TS1702 I was downloading some music through itunes. half way through the downloads i wanted to check if my songs were ok. i pressed pause and now my itunes want open up. i cant google anything or my facebook wont update either. what happened? can someone

    Has anyone had problems once you had downloaded itune. i cant get back into there. It seems to have frozen. 

    I have help for you!!!
    I had EXACTLY the same issue recently. What I had to do on my PC was go into the My computer section> click on my C drive> click on users> click on my username> go into music and then iTunes> Here you should see something that says iTunes Library. Make sure that iTunes is Closed and then take the iTune library and drag it onto Your desktop. This will create a copy on the desktop but iTunes will not see it. Reopen iTunes and you should see an option to scan for media. Once you do this iTunes should re-build your iTunes library and It should be able to sync. If it syncs fine and all your content is available go to the iTunes library that you dragged to the desktop and delete it as you should not have a new one. If this does not work absolutley do NOT delete the iTunes library that is on the desktop.
    Call Apple and let them know of the steps you have taken and request some help. This should fix it though!

  • How can I update my iphone 4 and sync on itunes? All I get is :Could not back up the iphone because the back up is corrupt or not compatible with the iphone. -

    Trying to update my iphone to v.5.1.1 however it downloads the version but just at the end of updating my phone I get the message: iTunes could not back up the iphone as the back up was corrupt or not compatible.
    How can I fix this?
    Thanks

    The backup and restore from the iCloud was a little unnerving since the restore erased all information from the iPod.  The iCloud backup and restore took a long time, but worked.  I was very grateful.
    Trying again to backup to iTunes locally proved to be the same challenging problem.  The same backup to corrupt file was the message.  The status bar showing backup seemed to move faster to start, but then slowed to a creep toward the end before the error. 
    When trying to restore a backup in iTunes, the "Restore" button is grayed out since it is looking for a local copy.  Any restore would need to be from the iCloud which already worked but isn't the final solution.
    Your suggestions were good, I am just in the same boat.  Any thoughts about doing the following?
    1) creating a cloud backup
    2) resetting the iPod to factory defaults
    3) removing all traces of iTunes from my computer and
    4) installing iTunes and setting up iPod from scratch.
    This is the next thing on my list.

  • A few months ago I syncd my MacBook up with a friends iPad and now when she goes to buy apps it comes up with my username and requests my password, how do I put it back to the username and get rid of mine completely ?

    A few months ago I syncd my MacBook pro with a friends iPad to share some films and now when she goes to buy apps or use her email the iPad comes up with my username and asks for my ID, how to I set it back to my friends account n get rid of mine off her device

    About replacing my ID with my friends on her iPad. Haven't got the iPad with me and my friend isn't very techy. I can imagine its quite simple to do but I'm getting grief about it n could know how to hide her thru settings

Maybe you are looking for