I run a studio in Atlanta. I am doing an upgrade to Protools 11. Avid does not support Yosemite. Mavericks is no where to be found on App store. Had to purchase Mountain Lion. I am losing money waiting on Apple to "ship" / email me a activation

I run a studio here in Atlanta. YEster day morning I called an Apple store to see if I could buy a copy of Mavericks. They forwarded me to Apple Care. Apple Care tech and myself could not find Mavericks anywhere on the app store. Avid does not support Yosemiteam yet, so I had no other choice but to purchase Mountain Lion. It has been over 24 hours waI ting on Apple to "ship" / email me a code to download from the app store. I read a lot of horror stories from when they rolled out Mountain Lion in 2012 about it taking 72 hours to receive the codes. I hope that maybe it doesn't take that l9ng this time because I am losing money by the minute. Microsoft would have had a code to me in minutes. This is just crazy. I have used Apple products for years, but this is very disappointing. Anyone else ordered Mountain Lion recently? How long dI'd it take Apple to "ship" you your code via email? Thanks

From what I've read on these forums over the past few months, it hasn't gotten any better. An electronic order from any company shouldn't take more than 12 hours for a system to respond to, but people have been waiting up to a week for their redemption code email to arrive. It makes no sense to me why it would take that long.

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I want to buy Lion. I have 10.6.8 and cannot find Lion on the App store. I find mountain lion but not lion.

I want to buy Lion. I have 10.6.8 and cannot find Lion 10.7 on the App store. I find mountain lion but not lion. Help please.

Apple has made it available again, but you need to call and they will email you a redemption code:
https://discussions.apple.com/message/19102390#19102390

I purchased mountain lion but it keeps saying waiting and will not download

I purchased mountain lion over a week ago and the file will not download. It stays in a waiting queue and never initiates to even say downloading. I have deleted app attempted reinstall on multiple occassions but no luck. Additionally I have deleted app store cache to try and alleviate any issues but nothing is working. Also I am currently deployed to Afghanistan so a trip to the apple store is out of the question. Also I know my location is not an issue cause it allows me to purchase and install other items just fine. Any insight?

You could pull the app store plist.
That's what I would try first. (~/library/prefrences/com.apple.appstore.plist)
Also, I think the ML is kept in another folder as well. Let me take a look.
Yeah, try pulling the folder inside of the application support folder inside fo the computer libarary.
Go>computer>mac hd>libarary>application support>app store
pull the files inside the "app store" folder to the desktop. If there are more then a few, I would make a new folder on the desktop to drag them into.
restart and try the download again. Delete the download of ML from the applications folder if there is one there.
Make sure you don't delete the files. We might need them still.
Thank you so much for your service! I personaly appreciate it very much.

Crash report when i sign out from app store after finish install mountain lion on my macbook pro retina. please fix this

Hi, I already finish download osx maountain lion after 2 attempts for my macbook pro retina. and when I want to sign out from my account at app store, it crash and some crash report show up. and if I sign in it happen also, but the app store still can be run after got the crash report, and I already sent the report to apple. do anyone got this problems ? and for apple : please fix this problems !

Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
        the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

App Store, tried to download Mountain Lion to a MacBk Pro running 10.6.8 nothing happened., App Store, tried to download Mountain Lion to a MacBk Pro running 10.6.8 nothing happened.

Have a MacBook Pro4,1 running Snow Leopard 10.6.8. Went to the App Store to download Mountain Lion. A quick spin of the gear, then it stopped. Nothing more will happen despite several tries. Of course I put in my iTunes password when prompted. Specs say this should be possible, but there are no error messages. Why? There's plenty of room on the hard drive.
Any ideas?

Patience, little grasshopper! It is a 4.5GB monster floating down the wire. Even with my office's Gbps link, it takes over 40 minutes.
BTW, if you don't want to have to wait again, there's a trick for saving the installer and even concocting your full Cat Installer on a Stick. See here: http://reviews.cnet.com/8301-13727_7-20080989-263/how-to-create-an-os-x-lion-ins tallation-disc/?part=rss&tag=feed&subj=MacFixIt and rather than burning an obsolete DVD, use this instead: http://liondiskmaker.com
Note that once the install process concludes, the installer will be erased from the local drive.

Why won't the App Store let me download Mountain Lion even though my system meets the requirements?

I am trying to purchase and download Mountain Lion from the App Store. I have all the requirements met, but I get an error message saying my computer is not compatible. What's up and how do I fix it? Here are 2 screen captures of my system specs:

No way that one will run Mountain Lion.
ntroduced
January 2006 (Shipped February 2006)
Discontinued
May 2006
Model Identifier
MacBookPro1,1
Model Number
A1150

App Store rejects buy of Mountain Lion

I tried to buy Mountain Lion in the App Store, but I got following error message:
In English:
Your buy could not be proceeded
The products distribution file could not be checked. Maybe it is dammaged or not proper signed.

The product distribution file could not...: Apple Support Communities
The product distribution file could not...: Apple Support Communities
ERROR: The product distribution file...: Apple Support Communities

I just purchased a brand new macbook air 11", however mountain lion is not currently installed (came with 10.7)...do I need to purchase mountain lion or could I get it from apple for free?

I just purchased an11" Macbook Air. It came with 10.7 OS, can I get the upgrade to 10.8 from apple of do I have to purchase upgrade?

You should be able to get it free.
Go Here:
http://www.apple.com/osx/uptodate/

I am trying to purchase mountain lion but I get the following message: "We could not complete your purchase. The product distribution file could not be verified. It may bedamaged or was not signed." Any help?

I am trying to purchase mountain lion but I get the following message:
"We could not complete your purchase. The product distribution file could not be verified. It may bedamaged or was not signed." Any help?

Installing the appropriate combo update may help...
If you are running v10..7 Lion, install the OS X Lion Update 10.7.4 (Client Combo)
For 10.6 Snow Leopard > Mac OS X 10.6.8 Update Combo
Then restart your Mac. Try the App Store.
If that doesn't help, try the following..
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
You may also need to disable anti virus software and turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall

No purchased Mountain Lion in Appstore with new Macbook Pro

Hi there,
I purchased a brand new Apple 13" Macbook Pro-3rd i5-2.5ghz two days ago. Now wanting to install an SSD drive i'm preparing by getting my OSX onto an external drive to make a clean install onto the new SSD.
The Macbook came with 10.8.4 pre-installed, which I updated to 10.8.5, flawlessly. So, Mountain Lion pre-installed and updated, good.
Now that I want to get Mountain Lion onto an external drive for when I go for the clean install on the SSD, I start looking for it in the appstore under my purchased apps: Mountain Lion nowhere to be found.
I Google the problem: "Mountain Lion OSX not showing as purchased in Appstore"
Same apple id used? Yes I did.
"It's probably under your hidden purchases, check your account and show hidden purchases!" No it's not there as well.
If I search the market for Mountain Lion it shows up... with a nice pricetag of 17,99 euros.
How is this possible? I registered my Apple ID correctly, was able to update to 10.8.5 just fine, but the Mountain Lion OSX still appears as un-purchased in the Appstore, which is not letting me download it (for free..)
Suggestions?
Best regards,
Sylvain

Thank you for your clear answer! All the answers from Google I found apparently came from people that purchased Mountain Lion from the App Store instead of having it pre-installed, which got me confused.
I purchased the Macbook new from an authorised reseller, not directly from an Apple Store. However the store is pretty big and common in Holland (www.dixons.nl) so that won't be an issue.
So you're saying I can simple put the SSD in, boot with command+R while being connected to the internet and install through the recovery partition directly of the internet.
Seems like a very easy system, I guess i'm just used to old fashion having the operating system on an external drive or cd in order to make a clean install.
*Will it be a problem to leave the original HDD in alongside with the new SSD? I guess in the boot menu you can choose what to do with each drive?
I will be using the original 500gig HDD for storage, simply installing the SSD in order to boost he performance of the Macbook.

Purchasing mountain lion os

I have an 2009 iMac with snowlepard and am tring to up grade the os to mountain lion. I hav ebeen to the app store and can not find it. can someone please help me.

OS X Mountain Lion is not available in the Mac App Store anymore because OS X Mavericks is now the most recent version. If you need OS X Mountain Lion, you can buy it in the Apple Online Store > http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
Make a backup of your files with Time Machine and check that your apps are compatible > http://www.roaringapps.com
I would recommend you to upgrade to Mavericks instead, because it's free and it's the latest version. However, you can keep Mountain Lion until Mavericks works with your apps or when it has got less bugs

My Mavericks upgrade crashed my hard drive and I had to reinstall Mountain Lion. Now I cannot get any of the apps that I purchased to download. The icons on the launchpad just say "waiting" no matter what I try.

My Mavericks upgrade crashed my hard drive and I had to reinstall Mountain Lion. Now I cannot get any of the apps that I purchased to download. The icons on the launchpad just say "waiting" no matter what I try. My app store ID is fine. What do I do?

Are you now using a different username from the one you used prior to migrating? If so that is the reason for the problem. You might, then, give this a try:
To fix Home folder permissions
Open the Terminal application in the Utilities folder. At the command line prompt enter or paste the following command line:
sudo chown -R `id -un`:`id -gn` ~
Press RETURN. You will be prompted to enter your admin password which will not be echoed.

I just purchased mountain lion and it doesnt load, it says "waiting" please help

i just purchased mountain lion and it doesnt load, it says "waiting" please help

Welcome to Apple Support Communities
Open App Store > Purchases, pause and resume OS X. If it doesn't help, press Shift key in boot and download Mountain Lion

I have purchased mountain lion OS with my apple ID but still says I need to buy it??

So I got a used mid 2009 macbook pro from an american friend (which is from america obviously) and I cleared the hardrive and attempted to reinstall the OS.
So I made an account, reviewed it etc and finally bought OS mountain lion from the aus store (because my account is aus and that's where Im from) (1.7) but it still says I need to purchase it when I input my apple ID and password?
I don't understand why, do I need an american apple ID and OS?? I don't see why it would make a difference.....
I know the purchase has gone through because I've even received an email saying my details have gone through...

that's the issue, you bought the OS online so Donald is right, it is being mailed to you. post the URL where you bought it.
the 'app store' is an application running on OSX itself where you can DL software.
so, you have to wait for mountain lion to arrive.
if you want to get a clean OS on your machine now, do this
reboot holding down command/option/R (hoping your machine supports this)
open disk utility, erase your HD so you have a single mac journaled partition
choose install OSX on this HD
let it run. from what you said, you will be back on lion.

Purchased Mountain Lion about a week ago and still cannot redeem it from Apple Store. Getting a "please try again later" error?

Guys,
I have Lion. I have software that is not yet ready for Yosemite and I need to download video editing software that will only run on Mountain Lion and above. With this in mind, I purchased Mountain Lion online LAST WEEK. I received the secure email/pdf and tried to redeem it from Apple Store. I keep getting this message: "This item is being modified. Please try again later". That was about 6 DAYS AGO. I gave it some time and tried today and I am still getting this message.
What is going on? Called customer service and got disconnected twice (I don't think intentionally though). The third person had more info on this and it seems that Apple is just finding out about this and it may be related to the Watch rollout. Why don't Apple people say something? I check online and my order says "complete" but I have not received what I paid for and there's an error occurring. Now I am just here waiting to see if and when I can get this software.
Can someone provide more info on this? Is there another way to get Mountain Lion? Is it available on disc?
Without the OS upgrade I cannot use the video editing software.

App Store support. There is troubleshooting and a contact link.
Support

I run a studio in Atlanta. I am doing an upgrade to Protools 11. Avid does not support Yosemite. Mavericks is no where to be found on App store. Had to purchase Mountain Lion. I am losing money waiting on Apple to "ship" / email me a activation

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