I run ARD 2.2, have 2.0 disc, need to set up Intel Mac clients

Hi,
What's the easiest way to do that?
One has tried to install 2.0 and it gets stuck while "finalizing" the installation (may have been on the computer before). The other I haven't tried yet, but he knows NOTHING about computers (thus the need for ARD).
What's the simplest way to get them both up and running?
They should both be on relatively current OSes (10.4.8-10).
I've seen many posts talking about getting the ADMIN up and running, but not sure what's the shortest, simplest, shortest way to get Clients going.
They need the disc, right?
Then they need to install it (but that's where one of them gets stopped)
Then they need to NOT open the program once installed
They need to find the client update to 2.2 and install it
Then they can open up the program and enter the program code
Does that sound right or no?
Is a 2.0 client truly installed on machines to begin with? The one that may have had it before had a system that said it wasn't installed (in Sharing), but after the failed install, it said the computer did have it, but it won't work.
It gets stuck in the same spot in installation.
Why is it so complicated to support a product sold to me not that long before 3 was released? Shouldn't have to scrap the whole thing when I didn't really get a chance to use the product. Don't recall it saying Intel Macs not supported.
Thanks for any and all help.

They need the disc, right?
Wrong. Any Intel-based Mac system already has the 2.2 ARD client installed, so all you need to do is activate it in the Sharing -> Remote Desktop privileges. You do not need to reinstall the client nor should you; reinstalling from a disk or downloaded updater will overwrite the Intel-native client with the PowerPC one and then it work work correctly. If you've already overwritten the Intel client on a workstation, you'll have to use Pacifist to extract it for reinstallation or (perhaps easier) do an Archive and Install reinstallation of Mac OS X on the Intel systems.

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