I run OSX10.6.8. Just dwnlded FF8.1 and everytime I go to open it I am asked about the disk image. But if I delete the dmg, the program won't run.
I just downloaded the 8.1 version. It was a 30+mb file. Previously I ran 4.0. So I drag the new Firefox icon into the Apps folder. It does its merge thing with the old version. Problem is when I click to open FF now, it always throws up this window asking me about the disk image of what I just downloaded. I even tried restarting the computer--but the same message pops up. I checked on your website and it says that I need to "eject" the disk image (i.e. I'm guessing that means the 30+ mb file I just down loaded), so since I don't have an eject option that I can find (except for external harddrives and cd/dvd), I just drug it into the trash. I go to empty the trash and I get a message that that dmg file is "in use" even though FF is completely shut down. So again I'm guessing that means that even though I already merged that dmg file with the old 4.0 version file, if I dump the update file it seems that it's going to mess up the actual revised program file still remaining. I just want to be able to click on the icon in my dock like I've always done and have FF open. I don't want to keep being asked about disk image stuff. Somehow this feels like an easy resolution, but I just can't seem to put my finger on how to resolve it. Thanks for you help.
Nope---didn't work. I've owned Macs for about 12 years so although I am brain dead on some things, I do have a working knowledge on most things. I only say that to say this--I did try holding down the mouse and choosing empty trash. It asks if I want to permanently delete what's in there. I say yes--and then I get the same identical message again-----'The operation can't be completed because the item "Firefox 8.0.1.dmg" is in use I can then click stop, or continue.' So apparently that complains the same way it does if I click it up on the menu :)))
As for item owned by---that's not an issue and isn't coming up. User is not a problem either as I am the only user on this system. There is only ONE file in my trash at the moment at that is this dmg file. Nothing Mac. Nothing owned by anyone other than Firefox. The problem seems to be that the dmg file and the original 4.0 FF file are working in tandem with each other--even though I have already drug the new 8.0 globe into the Apps folder and it updated the FF app with the new stuff. If I could force the dmg file to go away, I would do so, but at every turn the system is telling me it can't be done because it seems to think that dmg file is in use---even though everything is shut down and/or ejected. Hey--I'm getting ready to head out and won't be back till evening. I'll check back in this evening. Thank you again for your help.
Similar Messages
-
My system is a Macbook Pro running Mac Os 10.6.7 with a 2.8 GHz Intel Core 2 duo processor with 4 GB 1067 MHz DDR3 ram. The upgrade downloads fine, but when I try to drag the firefox image onto my appication folder, I get a dialogue box that says...Cannot install application because "libsmime3.dylib" is in use. I can run Firefox fine from the disk image.
Nope---didn't work. I've owned Macs for about 12 years so although I am brain dead on some things, I do have a working knowledge on most things. I only say that to say this--I did try holding down the mouse and choosing empty trash. It asks if I want to permanently delete what's in there. I say yes--and then I get the same identical message again-----'The operation can't be completed because the item "Firefox 8.0.1.dmg" is in use I can then click stop, or continue.' So apparently that complains the same way it does if I click it up on the menu :)))
As for item owned by---that's not an issue and isn't coming up. User is not a problem either as I am the only user on this system. There is only ONE file in my trash at the moment at that is this dmg file. Nothing Mac. Nothing owned by anyone other than Firefox. The problem seems to be that the dmg file and the original 4.0 FF file are working in tandem with each other--even though I have already drug the new 8.0 globe into the Apps folder and it updated the FF app with the new stuff. If I could force the dmg file to go away, I would do so, but at every turn the system is telling me it can't be done because it seems to think that dmg file is in use---even though everything is shut down and/or ejected. Hey--I'm getting ready to head out and won't be back till evening. I'll check back in this evening. Thank you again for your help. -
Please help! I just want to put music on my Ipod.
Perhaps give one of the following documents a try:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues -
Is MacKeeper or some other product useful on vleaaning up myiMac, which is slowing down
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
I have the following inside my SharePoint server 2013 :-
EnterPrise Wiki site collection.
i have both "Excel services Application "& "Visio Graphics Service" running correctly.
The problem i am facing is as follow:-
when a user click on an Excel sheet or Visio document , it will be shown inside the browser without any problem.
but if the user click on "Open in Visio" OR "Open in Excel" links inside the browser, they will get the following errors:-
Sorry, but to open this workbook, your computer must be running a supported version of Microsoft Excel and a browser that supports opening files directly from Office Web Apps.
To open this document, your computer must be running a supported version of Microsoft Visio and a browser that supports opening files directly from Visio Web Access.
I have the following settings inside my PC:-
Office 2010 for Excel, word, power point,etc.
Visio 2013.
i have disabled SharePoint foundation support for office 2013
Can anyone advice on this please?Hi,
Please try to reset the Internet Explorer settings or open Internet Explorer in In-Private browsing and then check if this issue occurs.
If the issue persists, please try to access SharePoint in another computer with Office 2013 and then check if this issue occurs. Or repair Office and restart your server.
Here is a blog about the same issue for you to take a look at:
http://sharepointexit.blogspot.com/2013/12/sorry-but-to-open-this-workbook.html
Best Regards
Dennis Guo
TechNet Community Support -
SSRS 2008 R2 is extremely slow. The query runs in less than a second in the dataset designer but if you try to view the report it takes over 10 minutes. I have read this is a bug in SSRS 2008 R2. We installed the most recent patches and
service packs. Nothing we've done so far has fixed it and I see that I'm not the only person with this problem. However I don't see any answers either.Hi Kim Sharp,
According to your description that when you view the report it is extremely slow in SSRS 2008 R2 but it is very fast when execute the query in dataset designer, right?
I have tested on my local environment and can‘t reproduce the issue. Obviously, it is the performance issue, rendering performance can be affected by a combination of factors that include hardware, number of concurrent users accessing reports, the amount
of data in a report, design of the report, and output format. If you have parameters in your report which contains many values in the list, the bad performance as you mentioned is an known issue on 2008 R2 and already have the hotfix:
http://support.microsoft.com/kb/2276203
Any issue after applying the update, I recommend you that submit a feedback at https://connect.microsoft.com/SQLServer/
If you don’t have, you can do some action to improve the performance when designing the report. Because how you create and update reports affects how fast the report renders.
Actually, the Report Server ExecutionLog2 view contains reports performance data. You could make use of below query to see where the report processing time is being spent:
After you determine whether the delay time is in data retrieval, report processing, or report rendering:
use ReportServer
SELECT TOP 10 ReportPath,parameters,
TimeDataRetrieval + TimeProcessing + TimeRendering as [total time],
TimeDataRetrieval, TimeProcessing, TimeRendering,
ByteCount, [RowCount],Source, AdditionalInfo
FROM ExecutionLog2
ORDER BY Timestart DESC
Use below methods to help troubleshoot issues according to the above query result :
Troubleshooting Reports: Report Performance
Besides this, you could also follow these articles for more information about this issue:
Report Server Catalog Best Practices
Performance, Snapshots, Caching (Reporting Services)
Similar thread for your reference:
SSRS slow
Any problem, please feel free to ask
Regards
Vicky Liu -
I have downloaded "Lightroom_5_LS11_mac_5_7.dmg" for Mac to update my Lightroom 5.6 (build 974614) but when I attempt to open it I get the following error message "Lightroom_5_LS11_mac_5_7.dmg can't be opened as the disk image is not recognised". I'm running Yosemite OS 10.10 on a Macbook Pro (Retina, 13-inch, Late 2012 with 2.9 GHz Intel Core i7 processor).
Vk2mh it sounds like the download was not complete or corrupted. Where are you downloading the update from? Have you tried downloading again?
-
My "Solar" accounts program won't run without "legacy Java SE6 runtime" since I upgraded my iMac desktop to OS x Yosemite but I can't download it, nothing happens when you click on the link to apple support
Okay, I'm not a Genius, but, I'm smarter than the one I spoke to at the Apple Store.They told me that they couldn't help me with Legacy Java SE6 Runtime. Adobe has the worst support in the industry so don't call them.
If you have a Time Machine backup, go to one that pre dates your install of Yosemite. Go to the System/Library/Java and drag copy the folder to your internal hard disk. Now you will need the Administrator password. Once copied, drag the old Java folder into your System/Library folder and when asked to replace, click OK. Restart your Mac and you will have use of your software that requires Legacy Java SE6 Runtime.
I'm totally done with Apple since they are trying to box me into a corner. Have fun kids. -
I shared disk space and my iPhoto library as described in this article. When creating the disk image, I thought I had set aside enough space to allow for growth (50G). I'm running out of space. What's the best way to increase the disk image size?
Done. Thank you, Allan.
The sparse image article you sent a link to needs a little updating (or there's some variability in prompts (no password was required) with my OS and/or Disk Utility version), but it worked.
Phew! It would have been much more time consuming to use Time Machine to recover all my photos after repartitioning the drive. -
Just updates itunes and now it doesn't open at all, not even an error message
I just updated itunes and now it doesn't open, no error message comes up, it's like i never even clicked it, well for a second the 'in progress' circle spins
tried restarting the computer, that wasn't any help
cleaned up registry with ccleaner
even opened up programs and features and right clicked it instead of uninstalling it i clicked repair, no help either
please anyone have a solution?try with this one
uninstall all the apple application S/w from your pc,
Reboot it
Now download a fresh itunes from apple and try installing
Reboot it -
I just got my replacement phone from Warranty. The phone was on for just 2 hours and it crashed. I was told that motorola knows about this "possible" issue. I got a new sim, hard reset, If it can be done I did it. They are now sending me the same phone again. Number 3. I would hope this one doesn't crash but I rather have a different phone so I can enjoy using my account. The phone's most recent error was today. " Unfortunately, the process com.motorola.widget.circlewidget3d" has stopped. At least the error message works and it's polite. I told tech this and they could not answer my question or help me other then "let's do a hard reset" My warranty replacement is coming on Monday. Let's hope this one works. Anyone else havinbg the same problem. it says "such and such as stop working" on all sorts of stuff! Help! I want my iPhone Back!
I just did a google search on this issue. OMG, I got a ton of videos on this or similar issues. Each one says in some way to clear the cache, reset the data, etc. Why in the world would this continue to happen and they not do a fix that resloves this without having to lose or stop what your doing. This is a very long and constant issue it seems with Android phones as there must have been pages and pages of what I now call "Unfortunately" So I am going to pray that Verizon helps me out and gets me away from this issue and helps me go back to iPhone or try the Samsung.
-
My iPod 5 can't connect to wifi. It connects to personal hotspots but no to my home wifi. I tried resetting the network settings but no change. I put the right password but it just keeps loading forever. What should I do??
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Facebook doesn't open in safari on my MacBook Pro, why? Sometimes it opens and aftersome time just hang on and after that doesn't open at all.
There seems to be a few bugs with iCloud Mail at times, so send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback
Apple support article, but I don't think it really addresses your problem.
iCloud - Mail Troubleshooting -
hi, my daughter wrote wrong paswords in my ipod touch and it is blocked. It says it needs to be connected to itunes, but once its there it says the ipod is blocked with a passcode..the ipod is just blocked. what can I do?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Just installed OS Yosemite, and now I can't open Illustrator CS6. Asks me to update my Java, but I check and my Java is up to date. Please help!
Some people have reported reinstalling the Apple 2014-001 Java update has helped.
See thread 7 here Illustrator CC 2014 crashes on startup after Yosemite 10.10 upgrade today.
Maybe you are looking for
-
When I plug in my iPhone to charge on my iMac, on iTunes, my iPhone doesn't come up!
please help with this problem. i've already had 6 problems in the past 1-2 months. i really need this fixed BILL
-
Asha 503 voip accounts not registering on 3G & not...
Hi all. I had some trouble to find the proper Forum area for this issue. I hope this is the right place. Here is the description of the issue: [1]Before inserting any SIM into Asha 503: [1.1]Through Wi-Fi, mobile registers and makes voip call
-
How do I install IOS 5 on my ipod touch 1G ?
-
Compre un iphone 5 y el 4S que tenia lo quiero dar de baja de mi cuenta de Itunes, para darselo a mi hijo y que el cree su cuenta de Itunes con una ID nueva como lo puedo realizar?
-
Icloud notes on iphone do not appear on icloud online
My iCloud notes on my iPhone 5 do not appear when I log in to icloud.com. They did appear when I was using my iPhone 4 with iOS5. I can edit my notes in my iPhone without a problem but cannot see them at all on icloud.com.