I saved a vital mailbox but it is now encrypted - how and how to I get it in a readable format?

I am using a Mac OX10 with Mountain Lion. I saved a vital mailbox to an original document file but it turned out encrypted. How can I get it into normal format? why did this happen?

Still mainly gobbledegook though not all of it, can read some but little. here is the screen shot.

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Bought by a game on the apple store for an ipad but it has now frozen how can I get it to work with out paying again?

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Hi there,
You may want to take a look at the troubleshooting steps found in the article below.
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702
-Griff W.

After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?

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Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

I'm trying to download itunes 10 but I get to a point in the download and it tells me, "The feature you are trying to use is on a network resource that is unavailable" but I haven't had itunes on my computer for a year now so how can I get around this?

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iTunes.msi
Perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
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Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT4528 A song I purchased shows up in iTunes, but will not show up on my iPhone. When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not. How do I get that song to show up on my iPhone?

A song I purchased shows up in iTunes, but will not show up on my iPhone. When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not. How do I get that song to show up on my iPhone?

I have the same problem and it only affects the one song, everything else syncs

I am trying to use powerpoint but when I open a document I want to work on it does not open on my desktop. It appears as open on mission control but it disappears offscreen. How can I get it to open where i need it and can work on it?

I am trying to use powerpoint but when I open a document I want to work on it does not open on my desktop. It appears as open on mission control but it disappears offscreen. How can I get it to open where i need it and can work on it?

It's almost certainly too late.
The time to create a backup is before a catastrophe. After a catastrophe, it's too late.

HT4199 My macbook pro and ipad does not recognize my printer on my wireless network, but my pc does. How can I get my apple products to see it on the network so I can print wirelessly? My printer is a Brother MFC-J270W

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try disabling email scanning for incoming mail.
One of the last things that occurs is the mail server and Thunderbird sign off on "where we are up to" and Thunderbird stores this state information in the popstate.dat file in your profile (there is one in each POP mail account folder). If the anti virus, or you for that matter, end the conversation a few seconds early that hand off does not occur and the popstate is not stored.

I have a ipod, but recently updated my laptop, how do I get my ipod to sync with my new PC, when I connect the USB the ipod say's "connected" eject before disconnecting

I have a ipod, but recently updated my laptop, how do I get my ipod to sync with my new PC, when I connect the USB the ipod say's "connected" eject before disconnecting

See KB Article: How to use your iPod to move your music to a new computer

I have multiple emails associated with my i phone, but can't get my mac to associate some of the email names because it is associated with other apple id , but it's my id. how can i get around this?

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- Try contacting iTunes for the password problem:
Apple - Support - iTunes - Contact Us
- For the other problem you can try a reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The next standard thing to do is to download/install a new app but you cant 'do that.
- Instead, try restoring from backup.

I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie

I have an ipod touch 2 and rebuilt my laptop. Reinstalled ITUNES and can't find my applications on ITunes after login. I tried to activate Itunes again but it didn't. How can I get my applications to display on ITUNEs?

I have an Ipod Touch 2 and rebuilt my laptop. Reinstalled ITUNES and can't find my applications on ITunes after login. I tried to activate Itunes again but it didn't. How can I get my applications to display on ITUNEs?

It sounds like you essentially have a new computer and unless you restored from a backup your iTunes library would be empty. You can transfer your iTunes purchases from your iPod to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
SInce you changed syncing computers. after you move the stuff you need to restore the iPod to factory defaults and sync the stuff back to your iPod. If you had the iPod backup file you could restore from backup.
If you have non-iTunes pruchases you can copy them to your computer by using one of the third-party programs discussed in this previous discussion:
Best iPod to PC

I was updating my software on my iphone 4 and it crashed so it recovered it and i restored it from its back up. However I have lost all my music and my apps but not my pictures. How can i get my music back and apps back?

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I share an Apple ID with someone but we are now on iOS8 and getting each others messages on our iphones and ipad. How can I split the account safely as well as protect icloud backed up data?

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Use different Apple IDs for iMessage (and also FaceTime) to avoid getting each others text messages (and FaceTime calls). One of you should go to Settings>Messages>Send & Receive (and Settings>FaceTime), tap the ID, sign out, then sign back in with a different ID. You can continue to shared the same ID for the iTunes store and other services.

Bought a new macbook and want to manually manage music onto my iphone 4s but when i click 'manually manage' and then 'apply' i get the message saying it will erase everything already on there. Need help please!

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Before you sync your iPhone make sure that all the music that was synced to your phonereviously has been copied to your iTunes on the new MacBook Pro. Then when you connect your phone you will be able to either sync all music or select only those playlists that you want on the phone.

I have locked my iPhone 5 and forgot my password . Phone is disabled and is saying connect to iTunes ! I have tried but never did I synced my phone to any computer but when installed used iCloud how do I get it back on???

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See here
http://support.apple.com/kb/HT1212

I saved a vital mailbox but it is now encrypted - how and how to I get it in a readable format?

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