I saved my data in Sync, reformatted and now i cant access my data even though i have my username/password.
when i uploaded my data, a screen told me i could close it and it would upload in background. I figured that was that. I have now reformatted my computer, so the old "device" no longer exists, since its the same one im on now... i clicked the lost other device button, it gave me a key but it doesnt work? Will you really not let me access my data????
I agree with jbaldwin9182. This is a serious bug. The way sync is presented, one might easily interpret it as being a way to backup your data. I also used sync as such, having read the description and being assured by two others that really, all I needed to do was make an account and that would be that. Without this sync key I never learned about important data, over half of which irreplacable, disappeared just like that. Why wasn't I given notice that I needed a sync key? I would have saved it five times over.
There are hardly any services which people who know little of computers (like myself) are used to which ask for more than your username/email and password. People are not likely to realise you need anything else unless you tell them. It is easy to tell the user that this was not intended as a backup device, but the description does lead to the conclusion that it is, in fact, a way to backup your data. Please don't tell people they are doing something wrong when they are not being properly informed of what they should be doing in the first place.
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Thanks!!chuuburg wrote:
My Iphone4 is secretly using alot of data even after I have double tapped the home button and closed all the apps running in the background.
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