I scratched my itunes card code off accidentally

I need to get another itunes code for my itunes card. I accidentally scratched most of it off. I have my reciept and the serial number. Thank you.

Contact the iTunes Store customer service department through the form at the bottom of their Gift Card FAQ web page and explain the problem to them. They may be able to help.
Good luck.

Similar Messages

  • HT1349 I scratched my Itunes card and i scrached off the serial number in the process. How can i recover it.

    I scratched my itunes card an i scratched off the serial number in  the process. How can i recover it.

    If you cannot track it via iCloud, then you unforunately out of luck and will have to hope for the best.  You can try and retrace your steps as well.  There is no way to track it.
    B-rock

  • What can i do if I scratch the itunes card and I can´t see the code?

    what can i do if I scratch the itunes card and I can´t see the code?

    Follow these instructions;  iTunes Store:  Invalid, Inactive, or Illegible codes, http://support.apple.com/kb/TS1292

  • I scratched my itunes card too much, can u supply me w/a new code?

    Hi,
         I scratched my itunes card too much and I am unable to redeem my Itunes.  Can u please give me a new code?
    Thank u!

    iTunes Store: Invalid, inactive, or illegible codes
    This is a user to user forum. You aren't talking directly with Apple employees.
    You can contact iTunes billing.
    http://www.apple.com/support/itunes/
    Click: iTunes Store Account & Billing / Billing Inquiries / Email Us

  • TS1292 I scratched my itune card and some of the numbers came off. Please advise how to get the missing numbers

    I scratched my iTunes card and some of the numbers have come off. How do I get the missing numbers?

    See this support article:
    http://support.apple.com/kb/TS1292
    If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • My daughter just got her ipod and she begam multiple apple id's. she entered her itunes card code into one of these and we dont know which one

    my daughter received an ipod and  an itunes card for christmas and began multiple apple id's with a few different email addresses. she entered the itunes card code into one of these. i have all the card info and receipt. is there anyway she can still use this card?

    As long as you are signed into the account which she registered the card with, you will be able to use it. I'm guessing you just don't know which account that is. Logging into all of them would be the only way to find that out. Hope that helps :)

  • TS1292 my itunes card code is not legiable. what to do??

    my itunes card code is not legiable. what to do??

    See Here...
    http://www.apple.com/hk/en/support/itunes/store/giftcard/
    If no joy...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Itunes card code damaged

    I have an Itunes card code damaged, what can I do?

    These are user-to-user forums, you are not talking to Apple here. Does this page help ? If not then try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • TS1292 itunes card code says redeemed already what should i do?

    my itunes card code says redeemed already what should i do i just purchased it?is my money lost

    Where did you purchase it? Sometimes if you use a typo you may pull up another card.
    iTS can see who redeemed it, but they may not give you details. Did you purchas this second hand or what?
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • ITunes card code number rubbed off

    I got an iTunes card as a gift and don't have the receipt.
    When I scratched off the seal to reveal the iTunes code number, part of the number rubbed off too. So I can't use it online at the iTunes store. How do I redeem it?

    Hi Ted,
    This article: http://support.apple.com/kb/TS1292 provides some informaiton that may help. It also provides information about contacting the iTunes Store support group.

  • Purchased iTunes card, took off redeemer code, what do I do to fix it?

    Purchased a iTunes card, scratched off the code. Now how do I redeem the purchased amount onto my iTunes account?

    iTunes Store: Invalid, inactive, or illegible codes

  • TS1292 I have bought a gift card for my friends birthday and she scratched some of the code off, how do i get the code back? what do i do?

    how do i get a code if it has been scrathced off ?? what do i do???

    If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • TS1292 What do I do when my iTunes card code is scratched out

    I got an iTunes card and the code is scratched out.. Like I can only see about 3 of the letters/numbers. How do I activate it?

    Read the article that you linked:
    iTunes Store: Invalid, inactive, or illegible codes

  • TS1292 itunes card codes - hard to read and parts missing

    I purchased a $30 itunes card for the special sale price of $24 from officeworks today and when I peeled the back sticker off some of the code when missing and other bits are very hard to read.
    How can I solve this problem.  I have my receipt and card with me.

    Hello Dizee001,
    If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
    Contacting iTunes Store Support
    Go to the iTunes support page and select your iTunes country.
    From the iTunes support page, choose Contact Support on the lower-left side of the page.
    Follow the instructions to get iTunes Store support assistance.
    -Derrick Lambert

  • I am trying to download whatsapp on my iphone 4  when I hit the redeem button it shows I have $14.73 in my account, but asks for a code.  I tried my itunes card code but it says it was already used. How can I tap into my account to pay for the app?

    I am trying to download whatsapp on my iphone 4.  It asks for my apple id and password and when I sign in , it gets me to a page that says redeem ...when I hit redeem it shows I have a $14 balance in my account and asks for a code  -  I tried entering the itunes card number...it says it has already been used.  How do I tap into my account to pay for the app? 

    It says   at the top      under Redeem after I touched that:
              $14.73
    Account: [email protected]   (my account name)
    Enter your Gift Card or Download Coad

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