I see my receipt of purchase for CS 6 upgrade... But my CS 6 upgrade won't download
I upgraded earlier today, but the purchase won't download... I tried going through 'my account', clicking on 'download', to no avail. I figured I'd get a trial of CS 6 and use my serial #, which has worked in the past, but when I try downloading a copy all I get is CS 6 extended, which is not what I want. Well, I do want it, if someone wants to buy it for me . I have CS 5.1 installed (the receipt is in 'my account'; all my software is legal). I have followed the pertinent suggestions in the forums...
when I try downloading a copy all I get is CS 6 extended,
Which is correct. All trials are PS Extended. you can still use it - when you input your serial number, it will revert to Standard.
Mylenium
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Thanks for using Apple Support Communities. I would restart and/or reset the iPhone to see if that helps:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
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iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
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If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
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We need a Report to see the Material Purchase Value ( Material Code wise) for a WBS .
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Welcome to the Apple Community.
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Richard Gaughan
[email protected]
Richard70Hi Richard70,
I'm so sorry that you're having trouble downloading Acrobat--we definitely want a better experience for our customers. Please make sure that you're logged in as an admin, and temporarily disable any anti-virus software. Then, try to download from this page: Download Acrobat products | Standard, Pro | XI, X. If you're still having trouble, or decide that you just want to cancel, please let us know.
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submit title
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