I see that canceling membership seems to be a common issue. I have followed all of the steps that were given but there is no cancel option given to me. My account says I am on a 1 year free membership as a student yet I am being billed $19.99 every month.

THE WEB SITE INSTRUCTIONS ARE POOR. THEY SAY TO CLICK THE STILL NEED HELP BAR BUT THIS CYCLES ME BACK TO THE FORUM? IS THERE A PHONE NUMBER WHERE AN ACCOUNT REP CAN HANDLE CANCELATION DIRECT
Y?

Moving this discussion to the Adobe Creative Cloud forum.
Xxxhhhhgggg for information on how to cancel your membership please see Cancel your membership or subscription | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html. If you are not receiving an option to speak with a member of our support team then please utilize a different web browser, computer, mobile phone, or tablet.

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TS1559 I have done all of the steps that Apple have said to do, including completely restarting my phone and registering it as a new one, but still my wifi is greyed out, can anyone help me?

I have done all of the steps that Apple have said to do, including completely restarting my phone and registering it as a new one, but still my wifi is greyed out, can anyone help me?

http://support.apple.com/kb/ht5621

Firefox will not keep igoogle as my home page. I have done all of the steps to do so but every time I log off and then comeback, google is gone. This is a new problem; igoogle on Firefox has been my homepage for years.

iGoogle has been my homepage for years. All of a sudden when I logon I now get the Firefox welcome page not Google. I have done all of the steps Firefox indicates to make iGoogel my home page but it keeps reverting to Firefox after I logoff.

Check these out
https://support.mozilla.com/en-US/questions/807756
https://support.mozilla.com/en-US/questions/807756
https://support.mozilla.com/en-US/questions/826342
Check and tell if its working.

TS1538 I have tried everything but I can't connect my iphone to my laptop. It says that apple mobile device failed to be installed. I have read everything on the internet and did everything but still am facing the same problem. Can you please help me.

I have tried everything but I can't connect my iphone to my laptop. It says that apple mobile device failed to be installed. I have read everything on the internet and did everything but still am facing the same problem. Can you please help me.

Again without stating the trouble shooting steps you have taken, its hard to direct you with any information.
Try a different port on the computer.
Does the iphone beep when u plug it up. ?
Plug iphone into computer and give it 3 to 4 minutes to see if it connects and is running slow.,
Delete the apple mobile device from your computer.
Upgrade itunes to newest version.
Is you USB cord defective ?
Any USB 3.0 on your system ? .
Delete or Disable any antivirus program on your computer ?
I will tell u the problem is your computer not the phone.
We could do this for hours.

Having just bought an iMac and set every thing up I have found that my IPad seems to run very slow. I have also just updated the IPad to OS 5.1 .Are these two things connected or is there a problem with the IPad

Having just bought an iMac and set every thing up I have found that my IPad seems to run very slow. I have also just updated the IPad to OS 5.1 .Are these two things connected or is there a problem with the IPad

Using the Mac with your iPad has nothing to do with the fact that the iPad is running slow. There could be any number of reasons why the iPad is now running slow.
Have you tried a reset on the iPad?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I deleted the photos from my iPhone 6 that were synced from my computer automatically but it is still using my storage. How do i fix that? I have tried all of the steps listed in the community.i have the new iTunes 10.

I deleted the photos from my iPhone 6 that were synced from my computer automatically but it is still using my storage. How do i fix that? I have tried all of the steps listed in the community.i have the new iTunes 10.

Hi QuisB123,
If you are having an issue with reclaiming free space after deleting photos from your iPhone, use the steps in this article to assist -
If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch - Apple Support
Specifically -
Orphaned files might remain on your iOS device if it's physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, you might see a large amount of "Other" disk usage for the iOS device in the Capacity indicator in iTunes. Try these steps:
Turn off the music or photo sync option in iTunes for the device.
Click Apply to sync the changes to the device.
Turn the music and photo sync options for the device on again.
Click Apply again to try to sync the device to iTunes. If you see the "Not enough free space" alert, continue to step 5.
Turn off the automatic syncing functions for the iOS device:
Select the iOS device from the iTunes window and click the Summary tab.
Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
Click Apply to sync the changes to the device.
Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes. If you see the "Not enough free space" alert, continue to step 6.
Restore using iTunes.
Thanks for using Apple Support Communities.
Best,
Brett L

TS1538 After updating my iTunes it no longer acknowledges that my iPod or iPhone is connected so I can't update my music.. I have followed all of these steps and everything is working fine but this new version of iTunes isn't recognizing my devices. Any a

After updating my iTunes it no longer acknowledges that my iPod or iPhone is connected so I can't update my music.. I have followed all of these steps and everything is working fine but this new version of iTunes isn't recognizing my devices. Any advice?

I have the same problem. Running Win 8 64Bit, updated to latest ITunes and now will not recognize phone or pad. Followed all advice from Apple (uninstall/restart/re-install, all in exact order) ... nothing. Spoke with Apple tech and walked through the whole process, but no resolution. Tech was trying to be helpful but has no way of addressing issue.

Iphoto will not open I am asked to check with developer that iphoto works with this version of OS x I have followed all the steps recomended and reinstalle ILife but to no avail

Iphoto will not open I am asked to check with developer that iphoto works with this version of OS x. I have Mountain Lion OS X I have followed all the steps recomended by T Devlin in a previous discussionand reinstalle ILife but to no avail

To reinstall iPhoto you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the:
HD/Library/Receipts folder (10.5 and earlier)
or from the /var/db/receipts/ folder (10.6) .
or from the /private/var/db/receipts folder (10.7 or later)
Then install iPhoto from the source it came from originally.

I'm trying yo sync my phone but my device is not listed in iTunes. I've followed all of the suggestions in Apple support but when I plug it in to my computer a warning that my Apple Mobile Device is not tuned on. Please help.

I'm trying to sync my phone but for some odd reason it's not listed in devices in iTunes. I've followed all of Apple Support recomendations to no avail. Could it be a new security app I imnstalled today. Please help and thanks in advance.
LyndafromOttawa

If you still cannot restart it, check this Apple support document, http://support.apple.com/kb/TS1567 if that doesn't work, then you may need to uninstall iTunes and reinstall it. Follow the instructions in this support document to remove them from Windows XP http://support.apple.com/kb/HT1925

TS1398 I have followed all of these steps but still i cannot access the internet on my ipod, what is strange is that I use to be able to, but all of a sudden itm stopped working but i can access the internet through wifi on my laptop....?

help

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
iOS: How to back up your data and set up as a new device
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

TS1398 I have followed all instructions and still can not connect to my WiFi. We have 3 other devices in the house that connect automatically. Help.

I have followed all of the suggestions to troubleshoot the inability to connect to the WiFi in my home. We have 3 other Apple devices that connect automatically. What do I do next?

in Settings>WiFi - you've got it turned on right ?
Do you see your network in the list "Choose a Network" ?

HT1296 I have followed all the instructions to sync my Pc to my iPhone and my IPhone is still saying unable to sync

I have followed all of the instructions to sync my PC iTunes library to my iPhone and it is still saying 21 items unable to sync

Voicemail is a carrier feature. Try contacting your carrier and explain the situation.

Will I lose all of the pictures that I have taken if I sync my iPhone to a new computer?

I was out visiting my Aunt in MI and she had bought me an iPhone 4s. So while I was there, my cousin had synced my iPhone to his computer and added some music. I also took some pictures with the camera.
Now that I am back home, I was wondering if I would lose all of the pictures that I have taken with my iPhone if I sync it to my computer back home... This is kind of important, because it has all of the pictures from when I was in MI...
Please help?
Thanks!

where the **** is the answer to these questions??

HT1212 I just followed all of these steps, but my iPod still says that I need to enter a passcode

So, my iPod said, "iPod is disabled, connect to iTunes"
I followed all the steps that were listed in the "help center" but it still says the same thing in the lock screen.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
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You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If still problem what exactly happens?

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I see that canceling membership seems to be a common issue. I have followed all of the steps that were given but there is no cancel option given to me. My account says I am on a 1 year free membership as a student yet I am being billed $19.99 every month.

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