I seem to be charged twice for iCloud storage

I bought 10 then 20Gb and have been charged twice although I now seem to have just 25Gb (20+5 std).
Not clear how I can get my money back for the 10GB!

Hi don, hoss25, mgh611,
You could call AppleCare Phone Support at the following numbers:
http://support.apple.com/kb/HE57
mgh611,
If you have a problem paying to call them (the rates are generally pretty low), you can also make an online case and have them call you based on that online case at a time of your choosing.
Kind regards,

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    When you have been charged twice for same item, how do you get your money back?

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    I was charged twice for the same item; once for my online pre-order through BestBuy.com and again when I picked up the item at the Best Buy Store.
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    After the Wellsfargo claim failed I filed two new claim numbers with Best Buy in hopes that working with Best Buy:
    1. Best Buy Claim # (removed per forum guidelines)
    2. Best Buy Claim # (removed per forum guidelines)
    I also printed the following documents on 06/1/14 and presented them to the store manager for review:
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    -A Best Buy Pick-up Acknowledgement
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    -Screen captures of my email pre-order acknowledgement
    -Screen captures of my email pick-up acknowledgment.
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  • HT204088 I have been charged twice for a single transaction

    Hi
    I have been charged twice for an App  I downloaded yesterday
    Item
    Developer
    Type
    Unit Price
    Auto Trader Mobile, Vehicle Check
    Report a Problem
    Auto Trader
    In App Purchase
    £3.99
    Auto Trader Mobile, Vehicle Check
    Report a Problem
    Auto Trader
    In App Purchase
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    Please retain for your records
    Please See Below For Terms And Conditions Pertaining To This Order.
    iTunes Store
    You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
    Answers to frequently asked questions regarding the iTunes Store can be found athttp://www.apple.com/uk/support/itunes/store/
    <Personal Information Edited by Host>

    It is possible that you accidentally double clicked the order in some way, some how processing it twice. Clearly you don't need two copies of the same magazine and it is unlikely Apple will not refund you.
    On the receipt there should be a section asking you to report a problem.   I suggest you do just that and the matter will be resolved.
    Something to read ....How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

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    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
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